"been 42 times so like it but recently the buffet restaurant has been closed in the evening so you cant go h/b " More
12 Feb 2024 by Quality manager
Thank you very much for the excellent evaluation, Alexandra.We hope to see you again soon.Kind regards,
1 Oct 2021 by Quality Manager
Dear Rodger, Thank you very much for choosing our Hotel Jardin Tropical and for taking the time to write a review of your impressions and recommendations. We are truly sorry that you couldn't enjoy the buffet during your stay, this time. Please be informed that the buffet will open soon again in the next week. Next time that you will come again, all the services will be like before covid-time. Once again thank you for your feedback, we will see you soon. Sunny greetings from Tenerife, Quality Manager
23 Aug 2020 by Quality Manager
Dear Bart, Thank you for taking your time in expressing your feedback about your stay in the Hotel Jardín Tropical. We are sorry to read of your disappointment in terms of the services provided in the establishment: we will surely deliver your feedback about the Club services to the staff with no hesitation, as well as about the garden maintenance that is made each day in the Hotel. We would love to welcome you again soon. KIndest Regards,
17 Aug 2020 by Quality Manager
Dear Guest, Thank you for taking your time in leaving your rating. We hope to see you again soon. Best Regards,
25 Dec 2019 by Quality Manager
Dear Aj, Thank you so much for the excellent opinion and for staying at the Hotel Jardín Tropical. We will deliver your compliments to the Club Team, and we hope to see you again soon. Best Regards, Quality Manager
2 Dec 2019 by Quality Manager
Thank you for your kind review! We hope we can welcome you again in the near future. Kind regards, Quality Manager
28 Nov 2019 by Quality Manager
Dear Guest, We would like to thank you for taking your time in expressing your opinion about your recent stay in our Resort. We are glad to know you had a very good stay. On the other hand, we are sorry to read of your perception about one of the employees in our buffet restaurant. We will deliver your observations to all the team with no hesitation. We would love to see you again soon. Best Regards, Quality Manager
11 Nov 2019 by Quality Manager
Dear Guest, Thank you so much for your kind review. We are thrilled you enjoyed your stay with us here in Tenerife. We will be looking forward to seeing you in our hotel again soon. Kind regards, Quality Manager
1 Apr 2019 by Quality Manager
Thank you for your excellent rating. Kindest Regards, Quality Manager
20 Feb 2019 by Quality Manager
I would like to begin by thanking you for choosing Hotel Jardin Tropical for your holiday, as well as for sharing your comments with us through Expedia. We are truly sorry to read that your experience with us did not meet your expectations due to the situations mentioned in your review. We will forward your comments to the Management in order for them to take the necessary corrective measures. Once again thank you for your feedback, and shall you decide to trust our hotel again, please do not hesitate to contact us, since we will do our very best for you to have a lovely holiday. Kind regards, Quality Manager
All-inclusive room rates at Dreams Jardin Tropical Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces) , Free parking nearby
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in .
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and cash.
For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-in and contactless check-out are available.
Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.