"Unique architecture. Mostly great staff. Nice rooms, great breakfast. Club lounge was only open few hours every day (I was told by email 1 week before ... " More
23 Aug 2020 by Quality Manager
Dear Bart, Thank you for taking your time in expressing your feedback about your stay in the Hotel Jardín Tropical. We are sorry to read of your disappointment in terms of the services provided in the establishment: we will surely deliver your feedback about the Club services to the staff with no hesitation, as well as about the garden maintenance that is made each day in the Hotel. We would love to welcome you again soon. KIndest Regards,
17 Aug 2020 by Quality Manager
Dear Guest, Thank you for taking your time in leaving your rating. We hope to see you again soon. Best Regards,
25 Dec 2019 by Quality Manager
Dear Aj, Thank you so much for the excellent opinion and for staying at the Hotel Jardín Tropical. We will deliver your compliments to the Club Team, and we hope to see you again soon. Best Regards, Quality Manager
2 Dec 2019 by Quality Manager
Thank you for your kind review! We hope we can welcome you again in the near future. Kind regards, Quality Manager
28 Nov 2019 by Quality Manager
Dear Guest, We would like to thank you for taking your time in expressing your opinion about your recent stay in our Resort. We are glad to know you had a very good stay. On the other hand, we are sorry to read of your perception about one of the employees in our buffet restaurant. We will deliver your observations to all the team with no hesitation. We would love to see you again soon. Best Regards, Quality Manager
11 Nov 2019 by Quality Manager
Dear Guest, Thank you so much for your kind review. We are thrilled you enjoyed your stay with us here in Tenerife. We will be looking forward to seeing you in our hotel again soon. Kind regards, Quality Manager
1 Apr 2019 by Quality Manager
Thank you for your excellent rating. Kindest Regards, Quality Manager
20 Feb 2019 by Quality Manager
I would like to begin by thanking you for choosing Hotel Jardin Tropical for your holiday, as well as for sharing your comments with us through Expedia. We are truly sorry to read that your experience with us did not meet your expectations due to the situations mentioned in your review. We will forward your comments to the Management in order for them to take the necessary corrective measures. Once again thank you for your feedback, and shall you decide to trust our hotel again, please do not hesitate to contact us, since we will do our very best for you to have a lovely holiday. Kind regards, Quality Manager
29 Oct 2018 by Quality Manager
Dear m, Thank you for taking some time to writing your experience with us on Expedia. We are happy to see that you have enjoyed your stay. Normally with calling the reception, they call houskeeping to bring you an iron and iron board. We thank you for your feedback, because it helps us to keep improving. It would be a pleasure to welcome you again in your next stay with us. Kind regards, Quality Manager
16 Mar 2020 by Quälitet Manager
Sehr geehrte Gast, Vielen Dank für Ihre Nachricht auf unsere Webseite. Mit freundlichen Grüssen, Quälitet Manager
All-inclusive room rates at Jardín Tropical Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at Jardín Tropical Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Jardín Tropical Hotel offers its guests 3 outdoor swimming pools and a fitness centre. There are 5 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi. Event space at this hotel measures 5705 square feet (530 square metres) and includes conference rooms. A terrace, a free kid's club, and tour or ticket assistance are also featured at the eco-friendly Jardín Tropical Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Adeje hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Jardín Tropical Hotel offers 390 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to balconies. Memory foam beds feature down comforters. LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers. This Adeje hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Las Rocas – This poolside fine-dining restaurant specialises in seafood. Guests can enjoy drinks at the bar.
Laguna Food Market – This poolside buffet restaurant specialises in international cuisine and only serves dinner. Open daily.
Burguer & Crab – This poolside restaurant only serves lunch. Guests can enjoy drinks at the bar. Open daily.
Ugo & Vandino – Overlooking the pool, this restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
El Churrasco Steak House – This steakhouse only serves dinner. Open daily.
Room service (during limited hours) is available.
3 outdoor swimming pools are on site along with a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Tropical Wellness. Services include facials, body treatments and manicures and pedicures.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in .
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted.
For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
