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Hotel Luzernerhof

4.0 star property

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Photo gallery for Hotel Luzernerhof

A rooftop terrace with potted plants, a view of a canal, and buildings in the background.
A luxurious bathroom with marble walls, a vanity with a mirror, and two framed paintings.
A bar area with a large mural, bar stools, a bar counter, and a seating area with a patterned couch.
A hotel room with a bed, a desk, a chair, and a TV.
A bar area with a patterned floor, a blue sofa, bar stools, and a large abstract painting on the wall.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Alpenstrasse 3, Lucerne, 6004
  • Place, Lion Monument
    ‪5 min walk‬
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room

In-room safe, free WiFi, bed sheets

Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a bed, a desk, a chair, and a TV.

Double Room

8.4 out of 10
Very good
(66 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Single Room

7.8 out of 10
Good
(17 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Triple Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a bed, two armchairs, a small table with a fruit bowl, a red suitcase, and a TV mounted on the wall.

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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The price is €158
includes taxes & fees
16 Aug - 17 Aug
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About this property

Hotel Luzernerhof

This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free.
Hotel Luzernerhof offers 64 accommodations with espresso makers and safes. 28-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Luzernerhof's great location. During your stay, you're just a quick walk from Chapel Bridge. Free WiFi in public areas, breakfast (surcharge), and concierge services are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Bourbaki Panorama and 5 minutes by foot from Lion Monument
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Luzernerhof offers its guests a terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi.

This 4-star Lucerne hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 30 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 15 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night
  • Destination fee: CHF 2.70 per person, per night. This fee does not apply to children under 1 year of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 20 for adults and CHF 15 for children
  • Nearby parking fee: CHF 30 per day (328 ft away)
  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne

Hotel Luzernerhof Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 317 out of 786 reviews
Rating 8 - Good. 287 out of 786 reviews
Rating 6 - Okay. 110 out of 786 reviews
Rating 4 - Poor. 50 out of 786 reviews
Rating 2 - Terrible. 22 out of 786 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Amin

Liked: Staff & service, amenities
Excelent location, is an OK hotel for a couple of nights
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Gabriella

Disliked: Cleanliness
great location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Great location, helpful staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Etienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel! Excellent address for a stay in Luzern. We will come back! Thank you
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was so nice! Large and updated, with a view of the mountains. Don’t judge the hotel by the older lobby, it is a great place to stay in an excellent location. We walked with our luggage to and from the train station in 10min
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

kevin

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No temperature control. Hair dryer non-functional. NO PARKING AS ADVERTISED.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, and friendly staff.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel in Luzern
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Tianjiang

Liked: Cleanliness, staff & service
Old hotel, but it is clean and staff are helpful
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

ROSSANA

Liked: Cleanliness, amenities, property conditions & facilities
Really good and comfortable, very good location.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Marlene

Liked: Cleanliness, staff & service, amenities
Clean room and comfy bed. Rooms are large & quiet. Breakfast for a fee but was really good with plenty of great options. Would stay again if in Lucerne.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Simone

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice room. Decent simple breakfast. Great location
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location is perfect, rooms renovated and comfortable.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities
It was a great time and stay at Luzerne. The breakfast was good. The staff were nice. Check in was easy and smooth. The elevator wasn't working when I got there and had to walk the stairs to the 6th floor. They fixed the elevator shortlt after.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Perfect spot. Near the lake and close to all attractions. Staff was exceptional and room was very nice. Would stay again.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Clay

Liked: Cleanliness, property conditions & facilities
This property is perfect for those simply wanting to visit the area and travel around.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Seda T

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and decent size rooms for a single guests.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

sehim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice, and the area is fantastic
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
The location was good but the outstanding thing was the size of the 3-person room we booked. “Palatial” is not an understatement! And whilst some repairs are needed, the penthouse feel and size of the master bedroom cannot be beaten.
View from room
View from room
View from bridge
View towards hotel across lake (hotel not visible)
Stayed 1 night in Dec 2025