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Hotel Monopol

4.0 star property

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Front of property
Property video
Junior Room
Deluxe Design Zimmer | View from room
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available

Explore the area

View in a map
Pilatusstrasse 1, Lucerne, LU, 6003
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

  • Sleeps 1

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

  • Sleeps 2

View all photos for Standard Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Single Room

8.0 out of 10
Very good
(5 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(22 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Room

Junior Room

Junior Room

7.8 out of 10
Good
(9 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed OR 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Design Zimmer

Deluxe Design Zimmer

Deluxe Design Zimmer

9.0 out of 10
Wonderful
(10 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed, 1 Single Sofa Bed and 1 Double Bed OR 1 Single Bunk Bed and 2 Single Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 4

View all photos for Quadruple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

  • Sleeps 4

View all photos for Economy Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Economy Twin Room

  • Sleeps 2

View all photos for Junior Suite With Kitechen

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite With Kitechen

  • Sleeps 2

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite

  • Sleeps 3

View all photos for Deluxe Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Junior Suite

  • Sleeps 2

Junior Room

  • Sleeps 3

View all photos for Triple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room

  • Sleeps 3

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About this property

Hotel Monopol

Hotel with a nightclub, steps from Chapel Bridge
This smoke-free hotel features a restaurant, a nightclub, and 4 bars/lounges. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Change of towels is available on request.
Hotel Monopol offers 79 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Monopol, you're just a quick walk from Chapel Bridge. Free WiFi in public areas, 4 bars, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 4 bars/lounges
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Steps from Chapel Bridge and Museum Sammlung Rosengart
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 4 bars/lounges. A 24-hour business center and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 689 square feet (64 square meters) and includes conference space. A nightclub, a terrace, and multilingual staff are also featured at the business-friendly Hotel Monopol. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucerne hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 11:00 AM.
Hotel Monopol has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 35 per night); reservations required
  • Street parking available
  • Onsite parking available only on request
  • Uncovered parking on site (CHF 35 per night)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: CHF 25 to 30 for adults and CHF 15 to 30 for children
  • 4 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Nightclub

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 689 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1899
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: CHF 100
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 5 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CHF 20.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 80.0 per day.
  • Cribs (infant beds) are available for CHF 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 0.06 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 25 to 30 for adults, and CHF 15 to 30 for children
  • Uncovered self parking fee: CHF 35.00 per night
  • Nearby parking fee: CHF 35 per night (1148 ft away)
  • Pet fee: CHF 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CHF 100 (subject to availability)
  • Late check-out fee: CHF 100 (subject to availability)
  • Crib (infant bed) fee: CHF 30.0 per night
  • Rollaway bed fee: CHF 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The Lucerne Mobility Ticket Guest Card is available at this property and includes use of public transportation (buses and trains; excludes boats) in the town of Lucerne during stay.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Monopol
Hotel Monopol Lucerne
Hotel Monopol Hotel
Monopol Hotel
Monopol Lucerne
Monopol Swiss q Lucerne
Hotel Monopol Lucerne
Hotel Monopol Hotel Lucerne

Hotel Monopol Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 350 out of 724 reviews
Rating 8 - Good. 218 out of 724 reviews
Rating 6 - Okay. 95 out of 724 reviews
Rating 4 - Poor. 38 out of 724 reviews
Rating 2 - Terrible. 23 out of 724 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and very clean The staff was very friendly and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Guillermo Antonio, San Pedro Garza Garcia

Stayed 1 night in Nov 2025

10/10 Excellent

Olga

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was excellent, and the location near the train station and the pier is perfect for travelers who want to explore rather than just stay in the hotel. The rooms are spacious, and the staff are very friendly and helpful.
Stayed 1 night in Nov 2025

8/10 Good

ANGEL

Liked: Cleanliness, staff & service, amenities
Good Location
Stayed 1 night in Oct 2025

10/10 Excellent

James, Media

Liked: Cleanliness, property conditions & facilities
Perfect for a train station. I had a top-floor suite that was large and a change after the cramped Viking cruise.
Stayed 2 nights in Oct 2025

10/10 Excellent

Benjamin

Stayed 1 night in Oct 2025

10/10 Excellent

Michael, Basin View

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reception Staff & Cleaning Staff were excellent and the Zimmer Suite that we were assigned was perfect. We would most certainly stay at this hotel again. Thank You so much for your kind hospitality.
Stayed 3 nights in Nov 2025

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Right across the street from trains and buses. Staff was very nice and attentive upon check in. They even upgraded us without asking which was a nice and very welcome surprise. They were great to give directions and recommendations. We stored our luggage there the day we checked out and continued to explore Lucerne. I would definitely recommend this hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Israel, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing !! Great location, breakfast is great and we enjoy the short walks to the city !!
Stayed 2 nights in Oct 2025

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this hotel for its convenience to the train station and the included breakfast. It turned out to be so much more. The walkability to old town was perfect. Everything was so close. We opted for the Zimmerman suite to get extra room and it did not disappoint. Very clean and helpful staff as well. Our room was so quiet, we never heard a peep. We based our Switzerland travelog of Lucerne and stayed for 7 nights. Loved it!!
Stayed 7 nights in Sep 2025

10/10 Excellent

Abelardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I really liked staying at Hotel Monopol. It is right across the street from the train station which was very convenient for us. Lots of turist areas to walk to, restaurants and pubs
Stayed 2 nights in Jul 2025

4/10 Poor

Taryn

Travelled with partner
Disliked: Cleanliness, amenities
Room was very dirty with stains on the sheets and the couch. Did not look like the pictures. Area was very convenient which was nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was incredibly easy to access from the train station. The area around the hotel was full of shops and sights that were easily walkable. The hotel is attached to a McDonald’s and Star bucks that were convenient for late night/ early morning snacks. There was also a nightclub at the top of the hotel if you’re into that type of thing, but it did not bother me sound wise even though I was the floor below.
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great hotel during the day. Dont stay the weekend

The room was very nice and the staff was extremely friendly. The location was however a double edged sword. The hotel was adjacent to the main train station in Lucerne. You could literally walk 20 meters to the escalator to the station and have access to all of the fast food stalls as well as the bakery’s and the Coop convenience store. The downside was that there is constant noise from the buses, trams, and pedestrians. The biggest negative for us was the loud partying outside the hotel on the weekend. Our stay was from Wednesday night through Sunday. We had room 614 (the highest floor). Friday night we were awaked off and on by yelling and partying. Saturday night however we were hardly able to sleep due to the constant loud voices that finally ended around 5:30am. As we left Sunday morning we literally drug our suitcases through a layer of trash and cigarette butts an inch deep outside of the Roadhouse bar next door to the hotel. We really liked the hotel on Wednesday and Thursday but we wished we had stayed somewhere else over the weekend. If we find ourselves in Lucerne again we would look for another hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Chapel Bridge, the old town, train station and lake. The daily apple was a nice bonus!
Stayed 2 nights in Sep 2025

10/10 Excellent

Dileep

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent location
Stayed 2 nights in Sep 2025

8/10 Good

Hong

Stayed 2 nights in Sep 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good at The Monopol

Great suite Great location Great staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Joy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Victoria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Mouse in our room
Stayed 1 night in Sep 2025

10/10 Excellent

Laurie

Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our time there was fantastic!
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large Lovely clean rooms. Comfortable beds Very convenient location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Himanshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Location very convenient
Stayed 1 night in Aug 2025