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Le Phenix Hotel

4.0 star property
VIP Access

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Photo gallery for Le Phenix Hotel

Exterior
Reception
Deluxe Room, River View
Restaurant
Deluxe Room, River View

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • Laundry

Explore the area

Map
7 Quai De Bondy, Lyon, Rhone, 69005
  • Place des Terreaux
    ‪6 min walk‬
  • Hôtel de Ville de Lyon
    ‪8 min walk‬
  • Bellecour Square
    ‪14 min walk‬
  • Lyon (LYS-Saint-Exupery)
    ‪30 min drive‬
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Room options

View all photos for Deluxe Room, River View

Deluxe Room, River View

Deluxe Room, River View

9.8 out of 10
Exceptional
(12 reviews)
  • 25 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

9.6 out of 10
Exceptional
(11 reviews)
  • 20.0 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Basic Single Room, 1 Single Bed

Basic Single Room, 1 Single Bed

Basic Single Room, 1 Single Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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4.6 out of 5, Wonderful, (1008)
The price is €184
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includes taxes & fees
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About this property

Le Phenix Hotel

Riverfront hotel with a 24-hour business center and a 24-hour front desk
A bar/lounge, a 24-hour business center, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Le Phenix Hotel offers 36 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Lyon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Le Phenix Hotel. During your stay, you're just a quick walk from Historic Site of Lyon. Free WiFi in public areas, a bar, and a coffee shop/cafe are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Bellecour Square and 6 minutes from Tête d'Or Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available.

WiFi is free in public spaces. Event space at this hotel measures 1292 square feet (120 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the eco-certified Le Phenix Hotel. For a fee, parking is available. A complete renovation of Le Phenix Hotel was completed in July 2022.

This Art Deco Lyon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 50 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Children's toys
  • Highchair
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,292 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1900
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Cribs (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Self parking fee: EUR 50 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Le Phenix
Le Phenix Hotel
Le Phenix Hotel Lyon
Le Phenix Lyon
Phenix Hotel Lyon
Hotel Le Phenix
Phenix Lyon
Le Phenix Hotel Lyon
Le Phenix Hotel Hotel
Le Phenix Hotel Hotel Lyon

Le Phenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 584 out of 1011 reviews
Rating 8 - Good. 326 out of 1011 reviews
Rating 6 - Okay. 69 out of 1011 reviews
Rating 4 - Poor. 22 out of 1011 reviews
Rating 2 - Terrible. 10 out of 1011 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Hannah

Stayed 4 nights in Apr 2025

8/10 Good

Em

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for the price. Public spaces are newly renovated, bright & charming. My single was a bit pokey & had no view, but was clean & functional. Staff is kind & hotel felt safe as a woman traveling alone. The free still & sparking water was a nice touch. The hotel could elevate itself just by replacing carpeting.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating. Their English was amazing.
Stayed 2 nights in Apr 2025

6/10 Okay

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

I want to say nice things

I want to be nice about Le Phenix. The people there are very nice indeed. The pictured room (they use a lot) is a sun room on the first floor. It could do with some refreshments for guests and its a bit cold. There was no restaurant facilities for dinner but there are loads of local restaurants a very short walk away - we had an excellent Indian meal. The breakfast was not good - a huge 'issue' for me is a terrible Franke coffee maker - just have a nice flask of filter coffee would be much better. Some scrambled eggs and small sausage - had to wait for the next round of scrambled eggs. It has a nice relax area in the foyer. It is immaculately clean and the rooms are nice. Again, the people are very nice and obliging. Good location.
Stayed 1 night in Apr 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel. Great location.
Stayed 1 night in Apr 2025

8/10 Good

Karl

Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Gizem

Stayed 1 night in Mar 2025

10/10 Excellent

Nick, Glasgow

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, with a stunning ground floor entrance/reception. Rooms and hallway a little tired, but it didn’t detract from the stay. If you get a family bedroom make sure you got a proper shower - ours was one over a bath without a shower curtain so it wasn’t the easiest to shower in without water going everywhere. Would definitely stay again if we found ourselves in Lyon.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul, Thunder Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was located in an excellent part of Lyon. The staff was friendly and professional. the rooms were large, and we had a great view of the river. Breakfast was well stocked. I would highly recommend this property.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Angeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location, the decor, the bed, the staff. Our bathroom had two things that were bothersome. The toilet dripped all night, and the shower head didn't hook up and had to be hand held. I would definitely stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Maude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Employees: absolutely profesional and helpful. Super view. Good location. Room very comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Staff was very friendly and helpful, rooms were clean and spacious. Loved that there were adequate pillows on the beds. Would highly recommend!
Stayed 3 nights in Feb 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stayed with a River view room. Exceeded our expectation and excellent location.
Stayed 2 nights in Feb 2025

10/10 Excellent

silvia

Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Basic

Good location, close to main square and restaurants. Hotel was clean and nice but lacked service, staff not attentive. No basic amenities in room, no gowns, slippers, water, shampoo. Towels were kids size. Overall lacked luxury.
Stayed 3 nights in Jan 2025

8/10 Good

Nicolas, LA TRONCHE

Stayed 1 night in Jan 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Shuxin

Liked: Cleanliness, staff & service, property conditions & facilities
Considering the price, it’s fair place to stay a night or two
Stayed 1 night in Jan 2025

10/10 Excellent

Anca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean hotel, good breakfast, great location and staff
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Brielan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and value. Lovely staff and comfy room. Received upgrade at check-in. Jacuzzi tub was a wonderful treat.
Stayed 1 night in Dec 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful especially when my Uber did not arrive to take me to the train station. They were able to order a taxi that arrived in minutes so I did not miss my train. The breakfast buffet is very nice with a good selection of items for all tastes.
Stayed 2 nights in Nov 2024