Comfort Suites Madison West - Middleton

2.5 star property

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Photo gallery for Comfort Suites Madison West - Middleton

Experience the grandeur of our lobby, featuring a high ceiling, chandelier, and elegant seating area with sofa and armchairs.
Enjoy a comfortable stay in this well-appointed room featuring a kitchenette, sofa, and separate bedroom.
Step into the grand lobby, featuring a high ceiling, chandelier, and staircase with a railing.
Relax by the pool surrounded by comfortable lounge chairs and shaded seating areas.
Stunning lobby with a high ceiling, wooden staircase, and elegant chandelier.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
1253 John Q Hammons Dr, Madison, WI, 53717
  • West Towne Mall
    ‪4 min drive‬
  • University of Wisconsin-Madison
    ‪11 min drive‬
  • Camp Randall Stadium
    ‪13 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪24 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(56 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Comfort Suites Madison West - Middleton

Family-friendly hotel with area shuttle service and a 24-hour front desk
Along with an indoor pool, this hotel has a hot tub and a business center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Comfort Suites Madison West - Middleton offers 95 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites Madison West - Middleton. During your stay, you'll be within walking distance of Capital Brewery. Features include free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 12 minutes by car from University of Wisconsin-Madison and 14 minutes from Camp Randall Stadium
  • Free local-area shuttle service
  • Pets welcome for a fee
Comfort Suites Madison West - Middleton offers its guests an indoor pool and a hot tub. Public spaces have free WiFi. Business amenities include a business center and 2 meeting rooms. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at the family-friendly Comfort Suites Madison West - Middleton. Free self parking is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Things to do

  • Arcade/game room
  • Hot tub
  • Indoor pool

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Comfort Suites Madison West - Middleton offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Madison
Comfort Suites Madison
Comfort Suites Madison Hotel
Madison Comfort Suites
Comfort Suites Madison West Hotel Madison
Comfort Suites Madison
Comfort Suites Madison West
Comfort Suites Madison West - Middleton Hotel
Comfort Suites Madison West - Middleton Madison
Comfort Suites Madison West - Middleton Hotel Madison

Comfort Suites Madison West - Middleton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 172 out of 370 reviews
Rating 8 - Good. 93 out of 370 reviews
Rating 6 - Okay. 45 out of 370 reviews
Rating 4 - Poor. 26 out of 370 reviews
Rating 2 - Terrible. 34 out of 370 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Beth

Large rooms, Great location
Stayed 2 nights in May 2025

8/10 Good

troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and comfortable stay. Need a car or be prepare to use Uber or Lyft for getting around.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jay

Disliked: Cleanliness, staff & service, property conditions & facilities
Thieves
Stayed 4 nights in Apr 2025

8/10 Good

Reese

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the curtains that much; they felt as if they were very transparent. Also, the hot tub jets only worked on one side of the tub.
Stayed 1 night in Apr 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy loved the pillows lol
Stayed 1 night in Apr 2025

8/10 Good

Kara

Travelled with family
Liked: Staff & service
Good service and our room was relatively clean accept there was garbage left in the window from previous occupants. There was garbage in the elevator our entire stay. The hot tub was nice and hot but filthy. Did pool was also dirty. Just showered right away. Breakfast was convenient and delicious. Front desk was always available and accommodating.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Rubi

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Strong unpleasant odor on 3rd floor and dirty bedsheets
Stayed 2 nights in Apr 2025

2/10 Terrible

Kadysh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

GEORGEANNE, CENTRAL CITY

Liked: Cleanliness, staff & service, property conditions & facilities
Familiar place to stay for our annual trip to Madison.
Stayed 2 nights in Apr 2025

2/10 Terrible

julie

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sink was plugged up in bathroom, room was not clean. Staff did change our room, housekeeping is done every 3 days, ran out of towels and only was able to get 2 washcloths (one was dirty, so was not able to use it) unable to get additional towels. Staff was not helpful. Did not honor Expedia pricing on room, had to pay additional charge. Would not stay at this hotel again, poorly run. No manager on site to complain to.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
worked out good
Stayed 3 nights in Apr 2025

8/10 Good

Jennifer

Stayed 1 night in Apr 2025

6/10 Okay

Brian

Stayed 2 nights in Apr 2025

10/10 Excellent

Heather

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 3 nights in Mar 2025

10/10 Excellent

SIA

Stayed 1 night in Mar 2025

4/10 Poor

Michelle

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I liked the hours of the pool . I didn't like how our room wasn't cleaned during our stay. We didn’t have clean towels for our second night. Also didn’t get breakfast the first morning because it started at 7am and we had to leave by 630am
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly!! Great area to stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Dionte

Stayed 1 night in Mar 2025

2/10 Terrible

Quentin, Marshfield

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arriving to the hotel the parking lot had vehicles in the parking lot blaring music and permiating smoke from the cars. The smoke had a distinct smell of marijuna. Upon arriving into our room we found garbage behind the sleeper sofa and under both beds. Garbage included gum, M&M’s, various bags of sandwich crackers. We cleaned this up to the best of our ability. When we went to pull out the sleeper sofa we found a dirty fitted sheet that had stains and someone’s hair on it. In the meantime we pulled the extra sheets and blankets from the armour not inly to find stained sheets and again someone’s hair that wasn’t ours. After establishing we wanted to gather new sheets and blankets I took the dirty laundry to the front desk which in turn they gave me a folded up sheet set and blanket set. In turn we returned to the room to find the sheets were stained again. My wife took the sheets back to the front desk and those sheets were finally satisfactory. Once we open the second blanket up we found what looked like mascara stained blanket. I was able to return to the desk and get what was finally a decent looking blanket. During our departure we walked to our truck and found that the vehicle that was parked next to us had thrown out a variety of garbage into the adjacent parking spot. Garbage included leftover wings, clothes, shoes, mascara and flip flops. So much garbage thatbit led us to evaluate our vehicle to ensure that there was not any damage to it.
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

crystal

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for the price! Always clean and the breakfast is always fresh
Stayed 1 night in Mar 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Rebeka

Liked: Room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Ryleigh

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and stay here everytime I pass through Madison. The staff is always kind, the room is always clean. The rooms are very spacious and quiet. The parking lot is well lit and quiet. I definitely recommend staying here.
Stayed 1 night in Nov 2024