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ibis Alcalá de Henares la Garena

3.0 star property

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Photo gallery for ibis Alcalá de Henares la Garena

A bar area with a checkered floor, wooden bar stools, and a variety of bottles and glasses on shelves.
Reception
Exterior
Miscellaneous
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Calle Antonio Suarez, 8, Alcala de Henares, Madrid, 28802
  • Place, Casa de Hippolytus
    ‪3 min walk‬
  • Place, Foro de Complutum
    ‪11 min walk‬
  • Place, La Garena Plaza Shopping Center
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Double Room, 1 Double Bed with Sofa bed

In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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  • Air-conditioning
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The price is €65
includes taxes & fees
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About this property

ibis Alcalá de Henares la Garena

Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is not available.
Ibis Alcalá de Henares la Garena offers 92 air-conditioned accommodations with safes and designer toiletries. Televisions come with satellite channels. Bathrooms include showers, bidets, and hair dryers.

This Alcala de Henares hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested.

During your stay at ibis Alcalá de Henares la Garena, you're just a quick walk from Casa de Hippolytus. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine while dining at La Garena
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Casa de Hippolytus and Foro de Complutum
  • Pets welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly ibis Alcalá de Henares la Garena. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Alcala de Henares hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Ibis Alcalá de Henares la Garena has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 7.95 for adults and EUR 3.98 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Garena

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Arrivals after 9 PM require advance notice by telephone.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 7.95 for adults and EUR 3.98 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

ibis Alcalá Henares Garena
ibis Alcalá Henares Garena Alcala De Henares
ibis Alcalá Henares Garena Hotel
ibis Alcalá Henares Garena Hotel Alcala De Henares
Ibis Alcala Henares La Garena
ibis Alcalá de Henares la Garena Hotel
ibis Alcalá de Henares la Garena Alcala de Henares
ibis Alcalá de Henares la Garena Hotel Alcala de Henares

ibis Alcalá de Henares la Garena Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 138 out of 300 reviews
Rating 8 - Good. 130 out of 300 reviews
Rating 6 - Okay. 22 out of 300 reviews
Rating 4 - Poor. 5 out of 300 reviews
Rating 2 - Terrible. 5 out of 300 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for me, driving from Barcelona to Portugal. The staff are always very helpful and explain things clearly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The coffee and pastry were delicious. The staff were very friendly and the room had a considerable space.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sandor

Liked: Cleanliness, amenities, property conditions & facilities
Easy and streamlined check in process.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kais

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quite. Breakfast was excellent
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay for a few nights, 10 min walk from LaGarena station
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel good value. Food and bar great. Good location
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 👍 place
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel we used for One night
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

It is a good option to stay our of Madrid and close to airport. They have good food and beer.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities
Close to rail station and byses to airporr and Madrid Good common area beside reception area
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally stress free stay.

This is our 4th stay at IBIS Garena and we are never disappointed. Helpful, friendly staff always happy to help, comfortable beds and lovely breakfast. Free parking a bonus with covered section if you're early. We stayed 2 nights and took the train into Madrid (30 mins) for the day and in the evening wandered down the mile-long street in Alcara de Henares full of shops, restaurants and people enjoying the space. Ideal stopover point between Santander and Almeria. Highly recommended - even has a Lidl next door for convenience shopping!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Friendly service Free parking (hard to come by in Europe). There is a great Spanish restaurant half a mile from the hotel called La Abadía 2.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Susan

This was a short stay on our way to the Madrid airport. We were disappointed that the hotel was not located closer to city center as we have enjoyed Alcala de Henares on previous trips.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in one of the best areas in Madrid. There is so much to do and see in this area alone. Downtown is a half hour walk away from the city centre. Across the street there are several restaurants that serve North American food in case you are craving a taste from home.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Comfortable bed leading to a good night's sleep. Efficiently laid out room. Staff very pleasant. We didn't try the breakfast so cannot comment.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 1 night in Feb 2024
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
The reception was a corner of the bar counter. Not waht I would expect from a hotel
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Fernando

Liked: Staff & service
The bar and restaurant at the lobby offers great options for food and beverage, good flavor and quality and competitive prices. The main elevator was out of service so there was very inconvenient to use the secondary elevator because to reach it you needed yo go through 7 or so steps, being very difficult if you have luggage. We found a live cockroach in the bathroom.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem that I found was that the air conditioner was not working.
Stayed 4 nights in Apr 2023
Verified

4/10 Poor

Simely

Liked: Staff & service
Disliked: Property conditions & facilities
I don't think I would go back or recommend this place to many people. The only target audience for this place should be smokers. I had already seen reciews about a cigarette smell in the rooms, however I was hoping this was an isolated incident. Unfortunately, upon my arrival it became pretty evident my room was one of the unlucky cigarette smelling rooms. I did complain with the staff an I was informed they would use an ozone machine to get rid off the smell, but for that I had to leave the room... something not that simple when the hotel does not have a safe and you are traveling with valuables. During my stay I also encountered another guest complaining about the same issue. AC did not seem to work either. The staff on the other hand were polite. It felt like they were trying to work with what they had. The restaurant service was very accommodating and brakfast was simple but covered all the basics.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Ole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meget godt placeret hvis man skal se romerske ruiner
Stayed 1 night in Mar 2026
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service
Facilidad de Aparcamiento Buena comunicación
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, amenities
Quarto limpo, tamanho padrão para o Ibis, com um ótimo atendimento. Boas vagas no estacionamento. Não tomei o café da manhã no buffet, mas pedi no cardápio e achei justo o valor cobrado. Ótimo chuveiro. Restaurantes próximos (consegue ir a pé), e um supermercado ao lado do hotel.
Stayed 1 night in Dec 2025