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 Manchester •1 Room
 Manchester • 1 Room
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The Merchants Hotel

2.5-star property
Back Piccadilly, Manchester, England (01) 562 1066
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2.7 out of 5
See all 6 ebookers Reviews

"Everything great except no heating brrrrr everything else spot on " More

By a verified traveller on Wed 07 Mar 2018

Points Of Interest

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Standard Single Room, 1 Single Bed (In Room Shower)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room, 1 Double Bed, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Single Room, 1 Single Bed, Shared Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room, 1 Double Bed (In Room Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room, 1 Double Bed, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room, 2 Single Beds, Ensuite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at The Merchants Hotel. During your stay, you're just a quick walk from Piccadilly Gardens. You'll find features such as free WiFi in public areas.

  • Free WiFi
  • Services include luggage storage
  • Steps from Piccadilly Gardens and 7 minutes on foot from Canal Street

The Merchants Hotel ratings based on 6 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for The Merchants Hotel

Everyone (5) Couples (1)
5 out of 5

If you need a bed for the night

Everything great except no heating brrrrr everything else spot on

Posted by , from uk on 7 Mar 2018

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2 out of 5

no heating tv broken shower not working

Pros: nothing
Cons: all of it
will not stay again. dont expect all these things to not work and no one to sort things out

Posted by on 3 Mar 2018

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1 out of 5

Worst Experience

Pros: Nothing
Cons: Everything
We booked the hotel at aprox 22:45 after missing the last train home. When we arrived & called the number on the door the man who answered refused to let us in saying last check in was 22:00. When I asked why the booking was accepted he said it was not his problem. He was exceptionally rude and non-sympathetic & hung up when we pushed him for an explanation. Poor customer service and over-all running of the establishment.

Posted by , from Manchester on 12 Feb 2018

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5 out of 5

Comfortable room

Pros: For us it's an underrated haven, clean, mostly quiet and friendly.
Cons: Breakfast could be provided again.
Location: It's right in the middle of town and so Manchester's your oyster. Band on the Wall is a great place nearby for excellent music concerts.
Just what we needed and at a very good rate. Staff are helpful

Posted by , from Lancaster on 23 Aug 2017

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2 out of 5

Worst service

I am not satisfied about this Hotel services and receptionsist attitude and behaviour. He is very rude. I found this hotel nasty smell and unclean . So I can not recommend this hotel for myself and anyone!

Posted by , from london on 21 Aug 2017

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1 out of 5

Very bad hotel

Pros: Nothing. Well, maybe the location to where had an appointment
Cons: I wouldn't still go there
Location: The location was ok
I am sorry to say this is not a hotel. I paid for 2 nights but didn't stay there for up to one hour cumulatively. The room displayed on this site is far from the the room I met there. Untidy environment, hidden entrance, everything is archaic. Room having a stale smell. I doubt if someone had been to the room in weeks. It also looked so insecure. I couldn't stay there so i had to look for another hotel to lodge in. I lost the money i had paid because it was not refundable. I also regretted the fact that i didn't read the reviews of others who had been to the hotel before booking it. I learnt a bitter lesson that day. That's the only good thing that the experience taught me- Never to be "penny wise" again. Thanks

Posted by , from London on 23 Nov 2016

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About the The Merchants Hotel

Location Back Piccadilly, Manchester, England M1 1HP

Property Features

Public spaces have free WiFi. This Manchester hotel is smoke free.

  • 23 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Manchester (QQM-Piccadilly Train Station) (0.8 km / 0.5 mi)
  • Metro station: Market Street Station (0.2 km / 0.1 mi)

Room Amenities

The Merchants Hotel offers 23 accommodations with coffee/tea makers. LCD televisions come with digital channels. This Manchester hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • LCD television
  • Digital channels
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer available
  • Iron and ironing board available

Hotel Policies

Check-in

  • Check-in time starts at 6:00 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 10:00 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 9:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 10:00 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Bed sheets fee: GBP 1 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee charged for check-in between 10:30 PM and 12:30 AM
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Merchants Hotel
  • Merchants Hotel Manchester
  • The Merchants Hotel Hotel
  • The Merchants Hotel Manchester
  • The Merchants Hotel Hotel Manchester
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.