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bai Hotel Cebu

4.0 star property

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Photo gallery for bai Hotel Cebu

Outdoor pool, pool loungers
Bar (on property)
Lobby
Executive Suite, 1 Bedroom
Property entrance

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Ouano Avenue Cor Seno Boulevard, North Reclamation, Mandaue, 6014
  • SM City Cebu
    ‪3 min drive‬
  • Ayala Center
    ‪6 min drive‬
  • Waterfront Cebu City Casino
    ‪6 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.4 out of 10
Exceptional
(41 reviews)
  • 27 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 57 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room

Executive Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room

Premier Room

Premier Room

9.6 out of 10
Exceptional
(25 reviews)
  • 27 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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The price is €102
for 1 room
includes taxes & fees
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About this property

bai Hotel Cebu

Hotel with 8 restaurants, near SM City Cebu
Along with 8 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
Bai Hotel Cebu offers 668 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 40-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at bai Hotel Cebu. During your stay, you're just a quick walk from City Time Square. Enjoy features like free WiFi in public areas and free self parking, plus 8 restaurants.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 8 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 3-minute drive from SM City Cebu and 7 minutes from Magellan's Cross
  • Airport shuttle service available for a fee
Bai Hotel Cebu offers its guests a children's pool, an outdoor pool, and a fitness center. There are 8 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly bai Hotel Cebu. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Mandaue hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
CAFÉ BAI - Onsite buffet restaurant.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PHP 1,288 for adults and PHP 644 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • CAFÉ BAI

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at bai Hotel Cebu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1800.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1288 for adults and PHP 644 for children
  • Airport shuttle fee: PHP 1800 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: PHP 1800.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Bai Hotel Cebu offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

bai Hotel Cebu Mandaue
bai Cebu Mandaue
bai Cebu
Bai Hotel Cebu worldhotel
bai Hotel Cebu Hotel
bai Hotel Cebu Mandaue
bai Hotel Cebu Hotel Mandaue
Bai Hotel Cebu Cebu Island/mandaue

bai Hotel Cebu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1005 reviews
Rating 8 - Good. 242 out of 1005 reviews
Rating 6 - Okay. 78 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 31 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and polite staff, very clean I will stay here again and recommend to others. TY!
Stayed 3 nights in Apr 2025

10/10 Excellent

Ruth, Brampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd time staying @ Bai Hotel and will always be our “Go To Hotel” whenever we visit Cebu, Philippines. Our first was last March 2024 then this time in April 2025. Very convenient and accessible to all, malls and foods. Staffs are really courteous, friendly and really accommodating. Really like this hotel. Highly recommended.
Stayed 4 nights in Apr 2025

4/10 Poor

Barry

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No air conditioning, no hot water. For a supposed 5 star Hotel this one is far from it. Waste of money
Stayed 1 night in Apr 2025

10/10 Excellent

Richard, Goodland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff is fantastic. Room was great. Pools and bars are great. Restaurants are amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

Fritzie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay with Bai Hotel. Staff were very accommodating and very respectful. Food and service is amazing. Would definitely come back here on our next vacation
Stayed 2 nights in Apr 2025

6/10 Okay

Barry

Stayed 2 nights in Apr 2025

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great find to stay in and enjoy the city. In general, the staff was very helpful and has good customer service. What I suggest is increase the water pressure in the handheld bidet to make it useful. Overall we enjoyed our stay at Bai Hotel. Their AC was superb!
Stayed 8 nights in Apr 2025

10/10 Excellent

Ruxandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold a/c, comfy bed and a beautiful view.

Had a wonderful week stay. The staff were incredibly attentive and the hotel was beautiful. The rooftop pool and bar is definitely a highlight and must see. The buffet was my only disappointment, the food was dry, cold and not worth the price.
Stayed 5 nights in Apr 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The CLEANEST hotel I have ever stayed. From checkin to checkout, the ENTIRE staff makes you feel like you are at home. The buffet meals offer delicious selections. Security is on point from inspecting vehicles to scanning all bags at the entrance. The staff is engaging, friendly, knowledgeable, and attentive to a guest's needs. There would be too many to list here, but rest assured, the entire staff makes this already appointed hotel, a must stay when you are in the Cebu area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience

This an amazing hotel and highly recommend the Bai Hotel if you are in Cebu. It is slightly further away from traditional tourism but worth the extra drive.
Stayed 1 night in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Boyd J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience wonderful staff
Stayed 1 night in Apr 2025

8/10 Good

ma. lourdes

Stayed 2 nights in Apr 2025

10/10 Excellent

Laura, West Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff were very accommodating. The breakfast was great-so many options to choose from.
Stayed 2 nights in Mar 2025

10/10 Excellent

Manuel

Stayed 1 night in Apr 2025

10/10 Excellent

Leda Louie

Stayed 1 night in Mar 2025

2/10 Terrible

Theresa

Stayed 1 night in Apr 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
This is an amazing hotel, i will gladly stay here again
Stayed 4 nights in Mar 2025

10/10 Excellent

Grace, Piedmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Mar 2025

2/10 Terrible

Jason

Disliked: Cleanliness, property conditions & facilities, room comfort

Heaps better for less out there

Terrible from the muck around at the check-in to the departure horrible room bucket full of water catching the leaks in the shower dirty towel on the floor no tv well there was one but it had 2 channel on it after half a hour of searching. Chinese owned building and it showed by the lack of care to the little things the area was dreadful walk out the front and there’s poor homeless fella asleep basically at the front door at 11 am walked up the road and was hit up by 3 separate people for money 2 were definitely Ice addicted just a really dodgy area would not suggest a single woman to go anywhere near the front door after dark for money I paid it was a definitely the worst place I’ve stayed in Philippines 2 stars would of been 1 but the staff where lovely as usual best part of the whole place was the pool and the view from there not worth half of what if what I paid.
Stayed 1 night in Mar 2025

10/10 Excellent

Lanita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I had a wonderful stay at Bai Cebu. The hotel was clean and staff were super friendly and accommodating. I would highly recommend staying here
Stayed 2 nights in Mar 2025

8/10 Good

Elfie

Travelled with family
Liked: Amenities
The staff are nice and friendly. My special request has been well noted and granted even if i just did it online and I appreciate it so much that they are very keen even in the slightest details of each guest’s request.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Rooms were spacious and nice. Food was excellent.
Stayed 4 nights in Mar 2025