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23 Mar 2018 by Rio
Dear Ms. Daisy, Warm greetings from Hop Inn Hotel Makati! Thank you for choosing and staying with us. Please allow me this opportunity to apologize for the inconveniences you experienced during your stay. Your willingness to share your thoughts is appreciated. Hop Inn Hotel is committed to provide our guests with the highest quality services. We sincerely regret we fell short of our goal in this instance. We hope that your next stay with us will better meet our standard of excellence. Sincerely, Rio De Villa Hotel Manager
30 Jan 2018 by Rio
Dear Mr. Tony, Warm greetings from Hop Inn Hotel Makati! Thank you for choosing and staying with us. Your feedback's are extremely valuable to us, as it helps us identify the areas we can improve the guest experience. We apologized and disappointed for the problems that you encountered during your last stay, we’re currently taking steps to prevent the noise coming from outside of the hotel. We hope that your next stay with us will better meet our standard of excellence. Sincerely, Rio De Villa Hotel Manager
As a guest of Hop Inn Hotel Makati Avenue, you'll find a front desk safe and a lift. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. This 3-star Makati hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Hop Inn Hotel Makati Avenue offers 144 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and over, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and cash. Contactless check-in and contactless check-out are available. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and over, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over.
