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Riad Karmela

4.0 star property
VIP Access

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Photo gallery for Riad Karmela

An interior with a seating area, a decorative wall with intricate patterns, and a chandelier.
An interior with a wooden door, a chandelier, and patterned walls.
A bed with white linens and patterned pillows, a bowl of fruit, and a decorative vase.
A courtyard with a fountain, seating areas, and lanterns.
A cozy courtyard with a sofa, cushions, and lanterns, surrounded by plants and architectural arches.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Laundry room

Explore the area

View in a map
10, Derb El Ferrane Azbezt, Place ben Saleh, Medina, Marrakech, 40000
  • Place, Marrakech Museum
    ‪3 min walk‬
  • Place, Souk of the Medina
    ‪7 min walk‬
  • Place, Jemaa el-Fnaa
    ‪8 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite (Private Terrace)

A hotel room with a bed, a small table with a vase of flowers, a chair, a round mirror, and a chandelier.

Suite (Private Terrace)

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior House

Superior House | Living area

Superior House

  • 3 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Family House

Family House

Family House

10.0 out of 10
Exceptional
(1 review)
  • 3 bedrooms
  • Sleeps 9
  • 2 Queen Beds, 3 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A cozy room with two beds, a fireplace, and a mirror.

Standard Room

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

A room with a bed, a sofa, a coffee table, and a lamp.

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Suite

A staircase with a metal railing, a patterned rug, and a lamp on the landing.

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a bed, two lamps, a chair, and a window with curtains.

Superior Room

9.2 out of 10
Wonderful
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

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About this property

Riad Karmela

This riad features a full-service spa, a restaurant, and a sauna. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, spa services, and concierge services.
Riad Karmela offers 19 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations and hair dryers. Housekeeping is provided daily.
Recreational amenities at the riad include a sauna.
Karmela has 2 treatment rooms. Services include massages and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.
Our customers tell us they can't get enough of the helpful staff at Riad Karmela. During your stay, you're just a quick walk from Ben Salah Mosque. You'll find features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Moroccan cuisine while dining at restaurant 1
  • Indulge with massages, reflexology, or body scrubs at Karmela
  • Amenities include a front-desk safe, laundry facilities, and a terrace
  • Onsite recreation includes a steam room and a sauna
  • 11 minutes by foot from Jemaa el-Fnaa and a 3-minute drive from Bahia Palace
  • Airport shuttle service available for a fee
Riad Karmela offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and a garden are also featured at Riad Karmela. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Marrakech riad.

Guests are served free buffet breakfast daily.
Restaurant 1 - This restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 5 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • restaurant 1

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Massage
  • Reflexology
  • Turkish bath

Accessibility

  • No lift

More

  • 2 floors
  • 3 buildings
  • Built in 1800
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Guests must transfer via required shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riad Karmela

Children and extra beds

  • Children 3 and younger are not allowed at this property. All guests older than 3 are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per vehicle (one-way)
  • Nearby parking fee: EUR 5 per day (6562 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
To get to the property, guests need to transfer by required shuttle. Transfers need to be confirmed by contacting the property at least 48 hours before travel at the number on the booking confirmation. Riad Karmela offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 3 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Karmela
Karmela Marrakech
Karmela Riad
Riad Karmela
Riad Karmela Marrakech
Riad Karmela Hotel Marrakech
Riad Karmela Riad
Riad Karmela Marrakech
Riad Karmela Riad Marrakech

Riad Karmela Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 428 out of 577 reviews
Rating 8 - Good. 116 out of 577 reviews
Rating 6 - Okay. 24 out of 577 reviews
Rating 4 - Poor. 4 out of 577 reviews
Rating 2 - Terrible. 5 out of 577 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephen Clifford

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay, great staff. Good location for exploring the medina and all it’s attractions.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, amenities
Perfect. Vibe, Staff, Hospitality, Breakfast, Tidiness +++
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, amenities, property conditions & facilities
Everything was exceptional! Staff were amazing and for celiacs, they have a full gluten free breakfast with Schaefer products (bread, crackers, digestives, rice cakes!). You can’t miss with this excellent Riad!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nico

Liked: Staff & service, amenities, property conditions & facilities
Kamer was netjes
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great breakfast, excellent staff
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Daphine

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service and lovely family friendly rooms! We stayed as a family or five and had enough space in the family room to move around. The only downside was the poor ventilation in the rooms however I appreciate that this is a very old building. Regardless, this day exceeded my expectations and I will definitely stay again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad Karmela was an excellent choice for our Marrakech stay. Right in the centre of the medina so an easy walk to all the main souks and sights. Our room was clean, breakfast was tasty and all the staff were super helpful - would stay here again if we are ever back in Marrakech.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Marrakech. Real Riad experience. Great food and service.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A peaceful oasis in the middle of the chaos that is Marrakesh. Cannot praise the staff enough, always polite and helpful, couldn’t do enough to ensure a good stay.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in the soul. Very serviceminded staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

DANIELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely place in marrakesh
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Sagar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service. We reached around midnight after a long drive through a storm. After check in, staff offered refreshing tea and dinner and did not charge us. The staff provided fresh fruits, dates and nuts and several water bottles daily. Breakfast was good but same every day.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

mary michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff good location nice riad
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic. The customer service was wonderful, friendly and very helpful. Location was spot on, in the heart of the souk. Highly recommended.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel, very kind an friendly staff.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely wonderful stay at Riad Karmela. The staff, including Fatima Ezzarha, both our drivers, everyone working at breakfast and generally around the hotel were so kind and hospitable. They went out of their way to make sure we had a comfortable stay and support with delayed baggage and our very curious young son. Fatima Ezzarha, who had her hands full multi-tasking the entire time we were there, was so calm and helpful - she made us feel like we were the only and most important guests in the hotel. We've stayed at many riads in Marrakech and the breakfast is stunning and absolutely unrivaled. We will definitely be back!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very kind and settling after the craziness of the markets. Room was comfortable and clean. Dinner was a little over-priced but quite good. We had an early morning departure and they did their best to make sure we had some breakfast before we left.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Javed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and enjoyed the stay.
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

Dilenys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Riad Karmela was an unique marrakech's experience, the staff very friendly and available to help all the time.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Rahat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional customer service , we got an exotic bedroom with our own terrace to enjoy sunrise and sunset. Excellent breakfast and Hammam!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality
Stayed 1 night in Sep 2024
Verified

8/10 Good

Tugba

Liked: Staff & service
Disliked: Cleanliness
The staff were very hospitable and welcoming. The location was very convenient - walkable to most hot spots. Could’ve done with cleaner rooms, especially the bathroom inc towels, otherwise all good.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
What a fabulous Riad. From the moment you walk in you are greeted like family. You are served tea and pastries in the courtyard for the check in while your bags are taken to your room. We had the suite w/ terrace overlooking the courtyard which is a beautiful room. The entire staff are always available to help you and usually anticipate what you need before you ask. Great breakfast included every morning. Dinners in the restaurant are excellent with huge servings. Just can’t say enough about how special this Riad is. Want to say thank you to all the staff but a special thank you to Mohammed and Hakin who took care of us morning to night. They made my granddaughters birthday one she will never forget. Can’t wait to return. James Kluth
Stayed 8 nights in Feb 2026