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Riad Karmela

4.0 star property
VIP Access

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Photo gallery for Riad Karmela

Lobby sitting area
Interior
Hallway
Interior detail
Suite (Private Terrace)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
10, Derb El Ferrane Azbezt, Place ben Saleh, Medina, Marrakech, 40000
  • Place, Marrakech Museum
    ‪3 min walk‬
  • Place, Ben Youssef Madrasa
    ‪3 min walk‬
  • Place, Jemaa el-Fnaa
    ‪8 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite (Private Terrace)

Suite (Private Terrace)

Suite (Private Terrace)

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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Superior House | Living area

Superior House

  • 3 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 2 Single Beds

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Family House

Family House

10.0 out of 10
Exceptional
(1 review)
  • 3 bedrooms
  • Sleeps 9
  • 2 Queen Beds, 3 Single Beds and 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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Junior Suite

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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Family Suite

Family Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(5 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

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About this property

Riad Karmela

Riad with a full-service spa, near Jemaa el-Fnaa
This riad features a full-service spa, a restaurant, and 3 bars/lounges. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, a coffee shop/cafe, and spa services.
Riad Karmela offers 19 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations and hair dryers. Housekeeping is provided daily.
Recreational amenities at the riad include a sauna.
Karmela has 2 treatment rooms. Services include massages and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.
Our customers tell us they can't get enough of the helpful staff at Riad Karmela. During your stay, you're just a quick walk from Ben Salah Mosque. You'll find features like free breakfast and free WiFi in public areas, plus 3 bars.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and 3 bars/lounges
  • Indulge with body scrubs, massages, or reflexology at Karmela
  • Amenities include a front-desk safe, laundry facilities, and a terrace
  • Onsite recreation includes a steam room and a sauna
  • 6 minutes by car from Jemaa el-Fnaa and 6 minutes from Majorelle Garden
  • Airport shuttle service available for a fee
Riad Karmela offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and a garden are also featured at Riad Karmela. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Marrakech riad.

Guests are served free buffet breakfast daily.
Onsite venue - This restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 5 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Massage
  • Reflexology
  • Turkish bath

Accessibility

  • No lift

More

  • 2 floors
  • 3 buildings
  • Built in 1800
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Guests must transfer via required shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riad Karmela

Children and extra beds

  • Children 3 and younger are not allowed at this property. All guests older than 3 are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per vehicle (one-way)
  • Nearby parking fee: EUR 5 per day (6562 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
To get to the property, guests need to transfer by required shuttle. Transfers need to be confirmed by contacting the property at least 48 hours before travel at the number on the booking confirmation. Riad Karmela offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 3 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Karmela
Karmela Marrakech
Karmela Riad
Riad Karmela
Riad Karmela Marrakech
Riad Karmela Hotel Marrakech
Riad Karmela Riad
Riad Karmela Marrakech
Riad Karmela Riad Marrakech

Riad Karmela Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 390 out of 535 reviews
Rating 8 - Good. 114 out of 535 reviews
Rating 6 - Okay. 22 out of 535 reviews
Rating 4 - Poor. 4 out of 535 reviews
Rating 2 - Terrible. 5 out of 535 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2025

10/10 Excellent

Desmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely accessable and helpful. Amine, Jemela, Majid, Bushra, Fatima, Hakim, just to name a few. Fresh fruits to your room daily, ask and its yours. Couldnt ask for a better service.
Stayed 5 nights in Aug 2025

6/10 Okay

Raquel

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Reataurant in hotel only place easy enough to get to especially at night (going out, since no tuk tuks or taxis could come in all the way), and food average. I think the complication getting taxis is enough to not stay there again. Room looks authentic which i wanted, but felt a little worn and didnt feel the cleanest (hair in bathroom and rug?). Bed nice. Door has huge opening so all talking and noise is right there and kept me up. But door looked cool and authentic, which was good at least. Air con had hard time keeping cool with summer heat. Staff were nice and helpful. Overall good experience. Sometimes walking back to place alone i was harassed and that wasnt nice. Maybe normal i dont know. Maybe same in all areas. Close to market and shopping. Massage was good.
Stayed 2 nights in Aug 2025

10/10 Excellent

DANIELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely place in marrakesh
Stayed 3 nights in Aug 2025

8/10 Good

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad Karmela property immerses you in the enchanting atmosphere of old Morocco. However, I found its location to be somewhat inconvenient. It is situated in the heart of the Medina market, which can be overwhelming when trying to find transportation, as no cars can enter the area. The service and the hotel workers at the Riad were outstanding.
Stayed 3 nights in Jul 2025

8/10 Good

Tugba

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff were very hospitable and welcoming. The location was very convenient - walkable to most hot spots. Could’ve done with cleaner rooms, especially the bathroom inc towels, otherwise all good.
Stayed 5 nights in Jul 2025

10/10 Excellent

Dimple

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, the staff was so hospitable and lovely. Everyone was kind, helpful and competent. We had an issue with ants or some tiny bugs in our bathroom (also almost 40° C weather) and they made sure to take care of it and make sure we were comfortable. It is a beautiful, centrally located, very Instagram worthy Riad.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dilenys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Riad Karmela was an unique marrakech's experience, the staff very friendly and available to help all the time.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jaime, Sanford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best customer services. The staff is ready to help you
Stayed 5 nights in Jun 2025

10/10 Excellent

Nader

Stayed 3 nights in Jun 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and enchanting atmosphere.

Amazing Riad in the heart of the Medina. Easy to find with Google Maps and no need for taxi or tuk tuk for the most part. The Riad makes you feel like you've escaped into your own private estate in Morocco.
Stayed 6 nights in Jun 2025

10/10 Excellent

katherine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We love this place. The service is amazing. Anything you ask is no problem. The food is great and this time as a treat we took the mini princesse the private apartment with its own roof terrace and three en-suite bedrooms and downstairs living area. Said the manager was amazing and took care of us - we will definitely come again Katie
Stayed 3 nights in Jun 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Costumer service
Stayed 2 nights in Jun 2025

10/10 Excellent

Rahat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional customer service , we got an exotic bedroom with our own terrace to enjoy sunrise and sunset. Excellent breakfast and Hammam!
Stayed 3 nights in May 2025

10/10 Excellent

Katherine Eleanor

Stayed 4 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Riad, an oasis in manic Marrakech

We had a lovely stay at Riad Karmela. It is a beautiful Riad hidden away in the medina. The downstairs courtyards and roof terrace are excellent and so quiet compared to the street level chaos. The location was ideal for exploring the centre of Marrakech, with all key sites in walking distance. The breakfast was good, with plenty of choice and we had 2 evening meals, which were excellent. We used the hammam, which is small but good, the massage was very good. We booked the airport transport and we were glad we did, as we're not sure we would have found the Riad without doing so.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Myungsook, orangeburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except taxi cannot go to Riad Karmela directly due to narrow roads in Medina. Meet a porter from the hotel at the meeting place to go to the hotel. He carried luggages in the cart to the hotel and asked us more tip. He followed us until he got more. Kept saying, " this is nothing." I used to give tips during 10 days of Morocco trip. Never happened. I was very annoyed and disappointed.
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great breakfast, excellent staff
Stayed 2 nights in May 2025

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

10/10 Excellent

Bronwen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely riad in the centre of the old city. Easy to find and a little bit out of the busiest bits of the medina, so makes a calmer place to return to after a day in Marrakech
Stayed 1 night in Apr 2025

10/10 Excellent

Shahzad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and a really warm welcome. We had the family suite and stayed for one night, but the experience was perfect. Staff are so helpful and friendly. Will stay here again next time we are in Marrakech.
Stayed 1 night in Apr 2025

10/10 Excellent

Ofelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was in the heart of the Medina and I feel I got a full Moroccan experience.
Stayed 2 nights in Mar 2025