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Sofitel Marrakech Palais Imperial & Spa

5.0 star property

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Photo gallery for Sofitel Marrakech Palais Imperial & Spa

Indoor pool, 4 outdoor pools, pool umbrellas, pool loungers
3 bars/lounges, poolside bar
5 restaurants, breakfast, lunch, dinner served; Moroccan cuisine
5 restaurants, breakfast, lunch, dinner served; Moroccan cuisine
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Gym
  • Bar

Explore the area

View in a map
Rue Harroun Errachid, Quartier de l Hivernage, Marrakech, 40000
  • Place, Koutoubia Mosque
    ‪11 min walk‬
  • Place, Jemaa el-Fnaa
    ‪18 min walk‬
  • Place, Menara Mall
    ‪2 min drive‬
  • Airport, Marrakech (RAK-Menara)
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony (Contemporary)

Deluxe Room, 1 King Bed, Balcony (Contemporary)

Deluxe Room, 1 King Bed, Balcony (Contemporary)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony (Contemporary)

1 bedroom, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Balcony (Contemporary)

7.8 out of 10
Good
(21 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

  • 43 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Contemporary)

Junior Suite, 1 King Bed (Contemporary)

Junior Suite, 1 King Bed (Contemporary)

  • 43 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace (Contemporary )

Junior Suite, 1 King Bed, Terrace (Contemporary )

Junior Suite, 1 King Bed, Terrace (Contemporary )

9.6 out of 10
Exceptional
(5 reviews)
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Hivernage view)

Junior Suite, 1 King Bed (Hivernage view)

Junior Suite, 1 King Bed (Hivernage view)

  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King or Twin bed, city or Hivernage side, Balcony

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King or Twin bed, city or Hivernage side, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Balcony (Garden Side)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Single Beds, Balcony (Garden Side)

  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Atlas)

1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed (Atlas)

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Balcony (Pool or Atlas view)

Suite, 2 Double Beds, Balcony (Pool or Atlas view)

Suite, 2 Double Beds, Balcony (Pool or Atlas view)

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed (Prestige)

Superior Suite, 1 King Bed (Prestige)

Superior Suite, 1 King Bed (Prestige)

8.0 out of 10
Very good
(3 reviews)
  • 84 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, Multiple Beds, Terrace (Koutoubia View)

Penthouse, Multiple Beds, Terrace (Koutoubia View)

Penthouse, Multiple Beds, Terrace (Koutoubia View)

  • 210 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Presidential Suite, 2 Bedrooms, Terrace

Presidential Suite, 2 Bedrooms, Terrace

Presidential Suite, 2 Bedrooms, Terrace

  • 180 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

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About this property

Sofitel Marrakech Palais Imperial & Spa

Boardwalk/promenade hotel with 5 restaurants and 4 outdoor pools
This smoke-free hotel features 5 restaurants, 4 outdoor pools, and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, a nightclub, and 3 bars/lounges are onsite. Change of towels is available on request.
Sofitel Marrakech Palais Imperial & Spa offers 157 accommodations with DVD players and minibars. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

4 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Sofitel Marrakech Palais Imperial & Spa. During your stay, you're just a quick walk from Le Grand Casino de La Mamounia. Free WiFi in public areas, free valet parking, and 4 outdoor pools are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free valet parking
  • For dining with garden views, stop by Le Jardin, one of the property's 5 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and 4 outdoor pools or soak in the 2 hot tubs
  • Treat yourself to body scrubs, body wraps, or facials at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 15-minute walk of Koutoubia Mosque and Menara Mall
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Sofitel Marrakech Palais Imperial & Spa offers its guests a full-service spa, 4 outdoor swimming pools, and 2 hot tubs along with an indoor pool and a health club. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center, 6 meeting rooms, and limo/town car service. Event space at this hotel measures 549 square feet (51 square meters) and includes conference space. A children's pool, a nightclub, and a sauna are also featured at the luxury Sofitel Marrakech Palais Imperial & Spa. An area shuttle within 10 km and an airport shuttle (available 24 hours) are available for a fee. Free valet parking is available.

This Art Deco Marrakech hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Le Jardin - Overlooking the garden, this restaurant serves breakfast only.
L'Orangerie - This restaurant specializes in Moroccan cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
L'Oasis - Overlooking the pool, this restaurant specializes in Mediterranean cuisine and serves lunch only. Open daily.
So Lounge - This restaurant specializes in Asian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Pool Lounge - This poolside restaurant specializes in Mediterranean cuisine and serves lunch only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 10 km
  • Limo/town car service
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MAD 270 per person
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • L'Oasis
  • L'Orangerie
  • Le Jardin
  • Pool Lounge
  • So Lounge

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • DVD player
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 549 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 2 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

The listed airport shuttle fee applies per vehicle, one-way, for 3-4 passengers. The fee is MAD 500 per vehicle, one-way, for 1-2 guests.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MAD 270 per person
  • Airport shuttle fee: MAD 600 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sofitel Marrakech Palais Imperial & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
This property charges fees to access the spa services.
This property charges fees to access So Lounge on weekends and during special events.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Lounge Marrakech
Marrakech Lounge
Marrakech Sofitel
Sofitel Lounge
Sofitel Lounge Hotel
Sofitel Lounge Hotel Marrakech
Sofitel Lounge Marrakech
Sofitel Marrakech
Sofitel Marrakech Lounge
Sofitel Marrakech Lounge Hotel Marrakech
Sofitel Marrakech Lounge Hotel

Reviews

Sofitel Marrakech Palais Imperial & Spa Reviews

8.4

Very good

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 349 out of 702 reviews
Rating 8 - Good. 189 out of 702 reviews
Rating 6 - Okay. 90 out of 702 reviews
Rating 4 - Poor. 38 out of 702 reviews
Rating 2 - Terrible. 36 out of 702 reviews

Reviews

10/10 Excellent

Fletcher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent - a must for any stay in Marrakesh ! Hotel and staff are amazing.
Stayed 4 nights in Jul 2025

6/10 Okay

Shaheen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, great location, safe neighbourhood. Lovely rooms. Meal at SO Lounge was delicious. Didn’t feel the same with lunch by the pool or the breakfast. In terms of service, it always felt as if what we asked for was a bother - I asked for a clarification since I had booked a room that included breakfast (had the email to confirm), they said it wasn’t included and that they would connect with the reservations team to determine the problem. Never heard from anyone with any clarification.
Stayed 3 nights in Jul 2025

6/10 Okay

Sophie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the Sofitel and was impressed by the beautiful surroundings — the hotel is clean, stylish, and well-maintained, with lovely interiors that create a luxurious atmosphere. However, the service didn’t match the setting. While there were plenty of staff around, there seemed to be a lack of communication between them. Requests were often delayed or forgotten, and it felt like no one really knew what was going on. The service was noticeably slow throughout the stay, which took away from the overall experience. A stunning hotel with great potential, but the management and coordination behind the scenes need serious improvement.
Stayed 4 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel and the staff were very friendly and helpful. I would highly recommend this hotel and definitely would stay here again
Stayed 3 nights in Jun 2025

6/10 Okay

Zachary, Odessa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Poor check-in experience and I was actually asked to exit the pool aggressively because I was wearing a shirt. The individual I was dealing with just kept saying it was forbidden and when I asked why, he simply said it’s forbidden that’s all you need to know. Once I talked to our actual server (who was apologizing profusely on behalf of the other gentleman), and I explained to him that it was to keep the sun off of me and was a quick-dry water shirt, he went “oh” and talked to his manager who then agreed to let me in the pool with my shirt on. English is definitely a barrier and the whole experience was certainly off-putting and slightly embarrassing with everyone around and witnessing the entire ordeal, especially for this caliber of hotel. They also went after a couple of other individuals for various issues while I was there as well. Rooms were great but I might choose another hotel next time I’m looking for a place to stay nearby.
Stayed 1 night in Jun 2025

10/10 Excellent

rashida

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Most amazing place I’ve ever stayed. I left feeling inspired and thankful for such an amazing experience.
Stayed 4 nights in May 2025

4/10 Poor

Celina

Stayed 4 nights in Jun 2025

10/10 Excellent

DANNY

Travelled with family
Liked: Amenities
Every thing perfect
Stayed 3 nights in Jun 2025

10/10 Excellent

Carey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Front desk and concierge were very accommodating. The location of hotel was walking distance to all the hot spots! Hotel is stunning, pool food was delish I can’t wait to return!
Stayed 3 nights in Jun 2025

10/10 Excellent

Saurash

Stayed 2 nights in Jun 2025

10/10 Excellent

Kathryn Majella

Travelled with group
Staff and amenities excellent. Didn’t let the scan only option for all menus food, drinks
Stayed 3 nights in Jun 2025

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time and the property and it was great. Service and staff were exceptional. We’ll be back and thank you.
Stayed 2 nights in Jun 2025

4/10 Poor

Adriana

Disliked: Staff & service, property conditions & facilities
Very dirty, shower didn’t drain, bathroom was moldy, floor was filthy, service horrendous.
Stayed 3 nights in May 2025

4/10 Poor

manuel

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

Menahem

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
unfriendly
Stayed 2 nights in Apr 2025

10/10 Excellent

patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, Confortable rooms, beautiful gardens
Stayed 3 nights in Apr 2025

8/10 Good

richard

Liked: Cleanliness, property conditions & facilities
The Hotel facilities are excellent. However, staff and service are just about average. Service is slow. Finding table at breakfast or a seat by the pool was very difficult. Staff were less than helpful in this respect. We stayed in a suite. Cost high but service did not match this
Stayed 2 nights in Mar 2025

10/10 Excellent

Malkiat

Stayed 3 nights in Mar 2025

6/10 Okay

roderick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It is a wonderful hotel, only let down by downright unhelpful and inefficient reception staff. They should realise that the guests are their most important asset and attend to them with a little more alacrity
Stayed 6 nights in Feb 2025

10/10 Excellent

Abdul Rahman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

abderrazak

Liked: Staff & service
Disliked: Room comfort
L’hôtel a besoin de beaucoup de rénovation la chambre et les couloirs très mauvais état en plus le service était très long à la réception 2h pour avoir la chambre
Stayed 1 night in Feb 2025

10/10 Excellent

Rob

Stayed 3 nights in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with very friendly staff. Would highly recommend and certainly stay again!
Stayed 3 nights in Feb 2025

10/10 Excellent

sampath

Stayed 4 nights in Jan 2025