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Candeo Hotels Chino

3.0 star property

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Photo gallery for Candeo Hotels Chino

A modern indoor pool with a bench and a view of a cityscape through large windows.
A modern hotel kitchen with a buffet setup, featuring a variety of food items and a large window offering a view.
A modern indoor pool area with large windows offering a cityscape view.
A hotel lobby with a reception desk, seating area, and a wall with circular patterns.
A hotel room with a large bed, a desk, a chair, a mirror, and a window with a city view.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
2-7 Nakaoki, Chino, Nagano-ken, 391-0000
  • Place, Houro Museum
    ‪9 min walk‬
  • Place, Suwa Shrine
    ‪2 min drive‬
  • Place, Chino Cultural Complex
    ‪3 min drive‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪47 min drive‬

Room options

View all photos for Corner Compact Room, Non-Smoking

A hotel room with a bed, a desk with a computer, a window with a view of a landscape, and a mirror.

Corner Compact Room, Non-Smoking

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Moderate A, Non Smoking

A hotel room with a bed, desk, chair, and a window with a city view at night.

Moderate A, Non Smoking

7.0 out of 10
Good
(6 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Moderate B, Non Smoking

A hotel room with a bed, desk, chair, and a window with a city view at night.

Moderate B, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Corner Compact, Non Smoking

A hotel room with a bed, a desk with a laptop, a chair, a window with a city view, and a mirror.

Corner Compact, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a window with a city view, and a TV mounted on the wall.

Room, 1 Queen Bed, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

A hotel room with a large bed, a desk, a chair, a mirror, and a window with a city view.

Twin Room, Non Smoking

  • 15 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Shared Bathroom, No shower, Non-Smoking

A hotel room with a bed, a desk, a TV, a mirror, and a window with a view.

Shared Bathroom, No shower, Non-Smoking

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, bedside table, and a mirror with lights.

Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Candeo Hotels Chino

A restaurant, a microwave in a common area, and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Candeo Hotels Chino offers 119 air-conditioned accommodations with slippers and hair dryers. 43-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Chino hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

During your stay at Candeo Hotels Chino, you're just a quick walk from Houro Museum. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a computer, laundry facilities, and an elevator
  • Within a 15-minute walk of Houro Museum and Jinchokan Moriya Archives
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Candeo Hotels Chino also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Chino hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:00 AM.
Candeo Hotels Chino has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,420 for adults and JPY 1,430 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1430 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Candeo Chino
Candeo Hotels
Candeo Hotels Chino
Candeo Hotels Chino Japan - Nagano Prefecture
Candeo Hotels Chino Hotel
Candeo Hotels Hotel
Candeo Hotels Chino Hotel
Candeo Hotels Chino Chino
Candeo Hotels Chino Hotel Chino

Candeo Hotels Chino Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 190 out of 519 reviews
Rating 8 - Good. 224 out of 519 reviews
Rating 6 - Okay. 62 out of 519 reviews
Rating 4 - Poor. 30 out of 519 reviews
Rating 2 - Terrible. 13 out of 519 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, property conditions & facilities
If you are a tourist, this place is only accessible by taxi. If you want to take the bus, make sure you do not have luggage as the city busses are very small. The onsen is really the highlight of the place.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and smell good. Also, it has a nice public bath.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Alfred pk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a nice outdoor public bath area for men
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Jaan

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, but the area around it was not the best. The outdoor spa area could be better too
Verified review

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities
Best thing in this hotel is sky spa - or onsen on 12th floor overlooking town and motorway! Very fascinating and relaxing watch, soaking on hot water after full day walking! Lawson and 7-eleven just outside the hotel, several dining options within 5min walk. Hotel itself is quite dated and feels old, but sky onsen and breakfast makes up for it. Stayed one night in May 2025.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

shuning

Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Sachiko

Liked: Amenities
Pros: Its clean, nice staffs, great service and good location. Cons :The room is super tiny and there is only one elevator, no stairs. You have to wait for elevator while when its busy time.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Kaz

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in May 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

A little disappointed

Upon arrival, we requested to cancel breakfast for the first day and asked for a refund but was informed that this was not possible. The hotel had 1 elevator for 12 floors and the stairs were only for emergencies. This caused lines for the elevator going up and down. The layout of the serving stations at breakfast did not allow for guests to form lines and go in one direction. This caused guests to jump from one section to the next in a chaotic manner trying not to bump into each other. Overall, I don't think the hotel is designed well. Other than that, the room was good and comfortable.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

KARIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんがとても丁寧でした。客室の廊下がとてもモダンでかっこよかったです。部屋も綺麗で清潔感がありました。女性用の大浴場は小さめでしたがよかったです。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

tomohiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とにかく食事が美味い‼️
Stayed 2 nights in May 2026
Verified review

8/10 Good

insik

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
주차하기는 아주 좋습니다.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Youko

利便性が良い
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Joaquin

Liked: Cleanliness, staff & service
Fue una parada en ruta, solo para dormir, la habitación era algo antigua y pequeña. Es un lugar de paso y para trabajadores ya que está algo a las afueras. El desayuno sí que vale la pena.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

??

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
朝ごはんは美味しかった。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

AKIKO

Liked: Cleanliness, staff & service, property conditions & facilities
車利用の場合、立地がいいです。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

shizuka

Liked: Cleanliness, staff & service, property conditions & facilities
清潔で、快適でした。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場はしっかり確保されていました。お部屋は広くはなかったですが、綺麗でした。 大浴場があり、温まる事が出来ました。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kyoya

Liked: Cleanliness, staff & service, amenities
スタッフ、部屋、食事全て問題なしです。
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Norio

Liked: Cleanliness, staff & service, amenities
部屋がとても清潔にされていました
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Koudai

Liked: Cleanliness, amenities, property conditions & facilities
大浴場が使えない事を知らなかった。
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

AYANO

Liked: Cleanliness, amenities
とても綺麗な環境でゆっくりできました
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kyoya

Liked: Cleanliness, staff & service, amenities
フロントの方が子供に優しく話しかけてくれて嬉しかったです。
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Yu

Liked: Cleanliness, amenities, property conditions & facilities
コンセントの配置を含めた使い勝手のよい客室と サウナも併設された大浴場がとても良かった。
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Yuki

Liked: Cleanliness, amenities, property conditions & facilities
部屋も清潔で、朝食のビュッフェも美味しくて満足。
Stayed 1 night in Dec 2025