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Matsumoto Marunouchi Hotel

4.0 star property

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Photo gallery for Matsumoto Marunouchi Hotel

French cuisine
Hallway
Luxury Double Room, Non Smoking
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
3-5-15 Ote, Matsumoto, Nagano-ken, 390-0874
  • Place, Matsumoto Castle
    ‪5 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪10 min walk‬
  • Place, Matsumoto Performing Arts Center
    ‪11 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (2 Semi Double Beds)

Standard Twin Room (2 Semi Double Beds)

Standard Twin Room (2 Semi Double Beds)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room (2 Semi Double Beds)

Deluxe Twin Room (2 Semi Double Beds)

Deluxe Twin Room (2 Semi Double Beds)

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Comfort Triple Room, Non Smoking

Comfort Triple Room, Non Smoking

Comfort Triple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

View all photos for Luxury Double Room, Non Smoking

Luxury Double Room, Non Smoking

Luxury Double Room, Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room, Non Smoking

Executive Twin Room, Non Smoking

Executive Twin Room, Non Smoking

  • 54 sq m
  • Sleeps 2
  • 2 Large Single Beds

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About this property

Matsumoto Marunouchi Hotel

Hotel with a restaurant, 5-minute walk to Matsumoto Castle
A restaurant, dry cleaning, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, free newspapers and a vending machine are onsite.
Matsumoto Marunouchi Hotel offers 90 accommodations with slippers and hair dryers. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Matsumoto Marunouchi Hotel. During your stay, you're just a quick walk from Matsumoto Castle. Free WiFi in public areas, a restaurant, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, an elevator, and a vending machine
  • Guests speak favorably about the clean accommodations and the local sightseeing
  • Within a 15-minute walk of Matsumoto Castle and Matsumoto Performing Arts Center
There's a restaurant on site. WiFi is free in public spaces. Matsumoto Marunouchi Hotel also features a vending machine, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 4-star Matsumoto hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:00 AM to 9:00 AM.
Onsite venue - This restaurant specializes in French cuisine and serves dinner only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:00 AM to 9:00 AM on weekends; JPY 2,550 for adults and JPY 1,275 for children
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 17

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1500.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2550 for adults and JPY 1275 for children
  • Crib (infant bed) fee: JPY 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Marunouchi Hotel Matsumoto
Marunouchi Matsumoto
Matsumoto Marunouchi
Matsumoto Marunouchi Hotel
Matsumoto Marunouchi
Matsumoto Marunouchi Hotel Hotel
Matsumoto Marunouchi Hotel Matsumoto
Matsumoto Marunouchi Hotel Hotel Matsumoto

Matsumoto Marunouchi Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 278 out of 435 reviews
Rating 8 - Good. 132 out of 435 reviews
Rating 6 - Okay. 17 out of 435 reviews
Rating 4 - Poor. 4 out of 435 reviews
Rating 2 - Terrible. 4 out of 435 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities
Clean and Stylish
Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding location.
Stayed 1 night in Oct 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and efficient. The hotel is nicely renovated. Good price for our room.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Stayed 3 nights in Oct 2025

10/10 Excellent

David W

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room. Washer dryer in room. Close to Matsumoto castle.
Stayed 2 nights in Sep 2025

8/10 Good

Brian, Peachtree Corners

Stayed 1 night in Oct 2025

8/10 Good

Yuval

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Van

Stayed 1 night in Sep 2025

10/10 Excellent

Paul, Oakland

Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with excellent breakfast and a wonderful eating space
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Masumoto

Visited Matsumoto for the art gallery and Masumoto castle - both splendid
Stayed 1 night in Jul 2025

8/10 Good

orna, dallas

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Alexander

Stayed 1 night in May 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk staff. Nice room with great water pressure in the shower. Requested ice delivered in a minute.
Stayed 3 nights in May 2025

10/10 Excellent

ILAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Julian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is well situated. The bedroom was large and comfortable. The only downside was that the receptionist wanted to charge us 1000 yen to check out at 11.15 rather than 11.00. We declined.
Stayed 1 night in May 2025

10/10 Excellent

Soo Min June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful choice - Pick this hotel

Wonderful hotel. I will definitely come back. The bed is excellent, soft like clouds! I did not want to leave my bed in the morning. Breakfast selection is decent too. In your hotel room, there is very detailed muti-page recommendation of places and food to try. It is written in both japanese and english. The location is about 5mins from Matsumoto castle. Check if the castle does light up at night during your stay.
Night view of castle
Hotel light up schedule
Some recommendations
my hotel breakfast.
Stayed 1 night in Feb 2025

8/10 Good

Jamie

Stayed 1 night in Jan 2025

10/10 Excellent

Clive

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An excellent mid range quality hotel in centre of Matsumoto. Great location to explore the town and just a short walk to the castle.
Stayed 1 night in Jan 2025

8/10 Good

Katherine, Ashgrove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are super comfy and the amenities are pretty good. The shower is super hot and a great shower head! It is walking distance of everything and the breakfast is a great healthy option. The only down side was there was no help in getting back to the train station with all of our luggage. We were told that we had to walk. I would be aware of this if mobility is an issue.
Stayed 3 nights in Dec 2024

10/10 Excellent

Thomas W Oliphant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An oasis for a short visit

Our stay was delightful. We visited Matsumoto to spend time with friends who live there. We found the city and people to be delightful. We were coming off a few hard days of “touristing” in Tokyo and the hotel and its staff welcomed us and made sure our stay was cozy and comfortable. The beds offered us the best night’s sleep we had so far in Japan and the bath salts offered at check in were some kind of magical elixir for our sore bones. We woke up refreshed and ready for the next part of our journey. It was bittersweet to check out. Thank you for the stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect Location to Train and Sight Seeing
Stayed 1 night in Nov 2024

10/10 Excellent

Sheree

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the bed! Property well maintained and staff friendly. Close to everything we were looking for. Short walk to train stain and Matsumoto castle. Very comfortable room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Stayed 4 nights in Jul 2024