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El Cid Castilla Beach Hotel

3.5 star property

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Photo gallery for El Cid Castilla Beach Hotel

Aerial view
Premium bedding, in-room safe, iron/ironing board, cots/infant beds
4 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby sitting area
Waterslide

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
  • Place, Playa Brujas
    ‪8 min walk‬
  • Place, Punta Camaron Beach
    ‪14 min walk‬
  • Place, El Cid Country Club Golf Course
    ‪17 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for Room Premium with Sea View

Premium bedding, in-room safe, iron/ironing board, cots/infant beds

Room Premium with Sea View

  • 36 sq m
  • Sleeps 4

View all photos for Pool View

View from room

Pool View

7.2 out of 10
Good
(38 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View

View from room

Ocean View

8.0 out of 10
Very good
(22 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Elite Golf Experience

View from room

Ocean View Elite Golf Experience

  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Elite

View from room

Ocean View Elite

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Premium with Sea View

Premium bedding, in-room safe, iron/ironing board, cots/infant beds

Quadruple Room Premium with Sea View

  • 36 sq m
  • Sleeps 4

View all photos for Room Standard with Pool View

Premium bedding, in-room safe, iron/ironing board, cots/infant beds

Room Standard with Pool View

  • 36 sq m
  • Sleeps 4

View all photos for Room Standard with Sea View

Premium bedding, in-room safe, iron/ironing board, cots/infant beds

Room Standard with Sea View

  • 36 sq m
  • Sleeps 4

Similar properties

Interior detail
El Cid El Moro Beach Hotel
  • Pool
  • Hot tub
  • All-inclusive
  • Kids’ pool
3.9 out of 5, Good, 1,000 reviews
The price is €186
includes taxes & fees
13 Apr - 14 Apr
El Cid El Moro Beach Hotel

About this property

El Cid Castilla Beach Hotel

Catch some rays at the beach or spend the day relaxing at El Cid Castilla Beach Hotel's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
El Cid Castilla Beach Hotel offers 500 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs, complimentary toiletries, and hair dryers. This Mazatlán resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.
During your stay at El Cid Castilla Beach Hotel, you're just a quick walk from Playa Brujas. Free WiFi in public areas, a free area shuttle, and 4 restaurants are available.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy international cuisine with a beachfront location at LA ALHAMBRA RESTAURANT, one of the property's 4 restaurants and 2 bars/lounges
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include babysitting, a kid's club, and a concierge
  • Onsite recreation includes tennis courts, a gym, and a playground
  • Within a 15-minute walk of Playa Brujas and Punta Camaron Beach
  • Free local-area shuttle service
Some rates at El Cid Castilla Beach Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

El Cid Castilla Beach Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. Public spaces have free WiFi.

A business center and meeting rooms are available. A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly El Cid Castilla Beach Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 3.5-star Mazatlán resort is smoke free.

LA ALHAMBRA RESTAURANT - This beachfront buffet restaurant specializes in international cuisine and serves breakfast and lunch.
EL ALCAZAR - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
LA PERGOLA - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service is available.

All-inclusive details

All-inclusive room rates at El Cid Castilla Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Parking on site (MXN 70 per day)
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • EL ALCAZAR
  • LA ALHAMBRA RESTAURANT
  • LA PERGOLA

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Personal motorised watercraft
  • Playground
  • Shopping
  • Tennis

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • On the beach
  • On the waterfront
  • Pool umbrellas

Full-service spa

  • Massage

Accessibility

  • Lift

More

  • 17 floors
  • 3 buildings
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 200 per day.
  • Cribs (infant beds) are available for MXN 200 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 307 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 320 per person (one-way)
  • Self parking fee: MXN 70 per day
  • Crib (infant bed) fee: MXN 200 per day
  • Rollaway bed fee: MXN 200 per day
  • Administrative fee: MXN 310 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Castilla Beach
Castilla El Cid
El Cid Castilla
El Cid Castilla Beach
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Hotel
Hotel El Cid Castilla
Hotel El Cid Castilla Beach
El Cid Castilla Mazatlan
El Cid Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach Hotel Resort
El Cid Castilla Beach Hotel Mazatlán
El Cid Castilla Beach Hotel Resort Mazatlán

El Cid Castilla Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 402 out of 1000 reviews
Rating 8 - Good. 258 out of 1000 reviews
Rating 6 - Okay. 170 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 89 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Cecilia Ramos

Stayed 4 nights in Dec 2025

10/10 Excellent

Pablo

Stayed 3 nights in Dec 2025

10/10 Excellent

Carmelita Pena, Burnaby

Stayed 5 nights in Dec 2025

6/10 Okay

Elvira

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was amazing! 10 out of 10! The room needs attention, specially the bathtub.
Stayed 3 nights in Dec 2025

8/10 Good

Edwin Fernando De la, finksburg

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2025

6/10 Okay

Deisy

Stayed 5 nights in Nov 2025

8/10 Good

Ramon

Stayed 3 nights in Nov 2025

6/10 Okay

Guadalupe

Stayed 5 nights in Nov 2025

2/10 Terrible

Michael

Stayed 5 nights in Nov 2025

8/10 Good

Patrick, Albuquerque

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was ok. I guess that I expected more from an all inclusive resort. But the bed was comfortable & the water pressure was great. I didn’t expect to have to pay for in room coffee or the bottles of water, not very “all inclusive”.
Stayed 4 nights in Nov 2025

2/10 Terrible

Maria Guadalupe Hernández

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
The room was terrible!!
Stayed 6 nights in Nov 2025

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service
With the elite package, food was amazing and plentiful. Easy to book Al a carte restaurants. Had some issues with one of the housekeepers, but it was rectified with one phone call. The other housekeeper was amazing. Resort is a bit rundown but clean.
Stayed 14 nights in Nov 2025

2/10 Terrible

Jacqueline

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Went with my family for a two day trip been here numerous times in the past this time around it was horrible service from Yolanda a supervisor. ac was not working in the room when I called to complain about it since it was 90 plus degrees outside she worded it “as I want a free day at the hotel. Customer service skills is completely awful. I want to begin with saying I paid for this reservation ahead of time so this comment deeply offended me. I was referred here because of the exceptional service but that definitely not the case. Yolanda is a horrible person and lacks social skills.
Stayed 2 nights in Nov 2025

6/10 Okay

Manuel Dominguez

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 9 nights in Oct 2025

10/10 Excellent

Adam Kimberly Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great time when we stay here. Staff is always accommodating and excellent to deal with. They’ll go above and beyond to make sure your stay is amazing.
Stayed 7 nights in Nov 2025

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff stood out. They were amazing, starting with check in. We had a slight problem with our booking and Candy was very courteous with helping resolve the issue. She is definitely an asset to this resort.
Stayed 4 nights in Oct 2025

8/10 Good

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wonderful
Stayed 3 nights in Oct 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service
We have been visiting El CID for years now and noticed the property has aged with time. I could hear remodeling crews working early morning but the process will take time and commitment to better its room value. We do thank the concierge VIP section for showing concern over our stay,
Stayed 3 nights in Oct 2025

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really excellent service way beyond friendly customer service very helpful. Really recommended hundred percent can’t wait to come back.
Stayed 3 nights in Sep 2025

2/10 Terrible

Ernesto

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No power for a day and no compensation. Did not honor our all inclusive stay and air conditioning is awful
Stayed 4 nights in Sep 2025

4/10 Poor

Sergio D.

Travelled with family, Travelled with partner
Liked: Staff & service
Unhappy expected more
Stayed 3 nights in Sep 2025

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2025

8/10 Good

Abundio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs to improve entertainment at Lobby Bar And Get Same attention to everyone We been There on 08/11/25 from 8:30pm to 10:30pm And Waiter’s Never Offered a Drink 😡
Stayed 4 nights in Aug 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
All inclusive was awesome
Stayed 3 nights in Jul 2025

10/10 Excellent

Laurie

Stayed 3 nights in Jul 2025