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El Cid Castilla Beach Hotel

4.0 star property

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Photo gallery for El Cid Castilla Beach Hotel

Exterior
4 restaurants; breakfast, lunch and dinner served
A family walking on a beach with clear skies and distant hills.
Lobby
4 restaurants; breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
  • Place, Playa Sábalo
    ‪1 min drive‬
  • Place, Punta Camaron Beach
    ‪2 min drive‬
  • Place, Sea Shell City Museum
    ‪3 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

View all photos for Room Premium with Sea View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Premium with Sea View

  • Sea view
  • 36 sq m
  • Sleeps 4

View all photos for Pool View

A hotel room with two beds, a desk, a TV, a ceiling fan, and a view of a pool and palm trees.

Pool View

7.2 out of 10
Good
(38 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View

A hotel room with two beds, a desk, a chair, a TV, a ceiling fan, and a view of the sea.

Ocean View

8.0 out of 10
Very good
(23 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Elite Golf Experience

Premium bedding, in-room safe, iron/ironing board, bed sheets

Ocean View Elite Golf Experience

  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Elite

Premium bedding, in-room safe, iron/ironing board, bed sheets

Ocean View Elite

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Premium with Sea View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Quadruple Room Premium with Sea View

  • Sea view
  • 36 sq m
  • Sleeps 4

View all photos for Room Standard with Pool View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard with Pool View

  • 36 sq m
  • Sleeps 4

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About this property

El Cid Castilla Beach Hotel

Catch some rays at the beach or spend the day relaxing at El Cid Castilla Beach Hotel's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
El Cid Castilla Beach Hotel offers 500 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.
During your stay at El Cid Castilla Beach Hotel, you're just a quick walk from Playa Sábalo. Enjoy features like a free area shuttle, plus 4 restaurants and 2 bars.
  • Enjoy international cuisine with a beachfront location at LA ALHAMBRA RESTAURANT, one of the property's 4 restaurants and 2 bars/lounges
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include babysitting, a kid's club, and a concierge
  • Onsite recreation includes tennis courts, a gym, and a playground
  • Just a 2-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlán Aquarium
  • Free local-area shuttle service
Some rates at El Cid Castilla Beach Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

El Cid Castilla Beach Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar.

A business center and meeting rooms are available. A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly El Cid Castilla Beach Hotel. Parking is available for a fee.

This 4-star Mazatlán resort is smoke free.

LA ALHAMBRA RESTAURANT - This beachfront buffet restaurant specializes in international cuisine and serves breakfast and lunch.
EL ALCAZAR - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
LA PERGOLA - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service is available.

All-inclusive details

All-inclusive room rates at El Cid Castilla Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Parking on site (USD 5 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • EL ALCAZAR
  • LA ALHAMBRA RESTAURANT
  • LA PERGOLA

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Personal motorised watercraft
  • Playground
  • Shopping
  • Tennis

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • On the beach
  • On the waterfront
  • Pool umbrellas

Full-service spa

  • Massage

Accessibility

  • Lift

More

  • 17 floors
  • 3 buildings
  • Banquet hall
  • Built in 1982
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Castilla Beach
Castilla El Cid
El Cid Castilla
El Cid Castilla Beach
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Hotel
Hotel El Cid Castilla
Hotel El Cid Castilla Beach
El Cid Castilla Mazatlan
El Cid Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach Hotel Resort
El Cid Castilla Beach Hotel Mazatlán
El Cid Castilla Beach Hotel Resort Mazatlán

El Cid Castilla Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 406 out of 1001 reviews
Rating 8 - Good. 261 out of 1001 reviews
Rating 6 - Okay. 166 out of 1001 reviews
Rating 4 - Poor. 80 out of 1001 reviews
Rating 2 - Terrible. 88 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Aida

Overall nice stay!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Daniel Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes room view was great
Stayed 7 nights in Feb 2026
Verified

8/10 Good

María

Liked: Cleanliness, staff & service
Great location, clean rooms and friendly staff but needs major upkeep as well as room renovations .
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities
The employees were amazingly friendly and helpful.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities
Thank you for everything
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Maria Lorena

Liked: Cleanliness, amenities, property conditions & facilities
Great location great food
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

ROBERT

Liked: Cleanliness
Room was clean basic room no mini fridge which was a disappointment a large balcony with great ocean views. All inclusive plan does not include everything and is confusing your only choice for breakfast and lunch is the buffet and it is not good. Dinner choices were better
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Adam Kimberly Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great time when we stay here. Staff is always accommodating and excellent to deal with. They’ll go above and beyond to make sure your stay is amazing.
Stayed 7 nights in Nov 2025
Verified

6/10 Okay

Randall Thomas Lawrence

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms were clean but dated, A/C barely kept room cool! Pool view with no view of ocean. Pool chairs always reserved with no one in them for many hours. No access to beach chairs either. Staff were amazing and friendly.
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Elvira

Liked: Cleanliness, staff & service, amenities
The staff was amazing! 10 out of 10! The room needs attention, specially the bathtub.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
All inclusive was awesome
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wonderful
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pools and access to the ocean were fantastic. The quality and variety of restaurants included in the all inclusive made it an excellent experience.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Luiz

Liked: Cleanliness, amenities, property conditions & facilities
Staff here are so friendly and service was great. Fabian took time to talk to us in the mornings, he was welcoming and kind. Mario at the Italian restaurant was funny and kind, and provided great service as well. Everyone did a great job, and work so hard. The accommodations are clean and the building is also clean throughout. We had a small issue with our room that came up mid way through our trip, but we were moved right away and there were no other problems. Thanks for a great stay.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities
Nice place to stay, convenient location, nice facilities.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Michelle Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly and helpful, great variety of restaurants, very clean and close to the city attractions
Stayed 7 nights in Mar 2025
Verified

2/10 Terrible

Brook

Disliked: Amenities, property conditions & facilities
The communication about the “All inclusive” needs to be explained. I have never been at an all exclusive and felt so second class because of the colour of my band! Staff was incredibly rude because of the colour of our bands.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really excellent service way beyond friendly customer service very helpful. Really recommended hundred percent can’t wait to come back.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
The staff stood out. They were amazing, starting with check in. We had a slight problem with our booking and Candy was very courteous with helping resolve the issue. She is definitely an asset to this resort.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service
With the elite package, food was amazing and plentiful. Easy to book Al a carte restaurants. Had some issues with one of the housekeepers, but it was rectified with one phone call. The other housekeeper was amazing. Resort is a bit rundown but clean.
Stayed 14 nights in Nov 2025
Verified

10/10 Excellent

Liria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service will stay again
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

John Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean view from our room!
Stayed 14 nights in Mar 2025
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the service is great the people is serviceable and nice thanks for everything 😊😊😊😊
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All inclusive package was well worth it! There’s tons to do, waiter are extremely nice. Totally would recommend
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favourite place to stay 😃 Been going for 42yrs and after our house sold this is my place to always stay
Stayed 7 nights in Feb 2025