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El Cid Castilla Beach Hotel

Property class: 4

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Photo gallery for El Cid Castilla Beach Hotel

Property grounds
Outdoor pool, free pool cabanas, pool umbrellas
Premium bedding, in-room safe, iron/ironing board
A dining area with a table set for four, a bottle of wine, and a glass of orange juice.
Beach/ocean view

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
  • Place, Playa Sábalo
    ‪8 min walk‬
  • Place, Punta Camaron Beach
    ‪14 min walk‬
  • Place, Sea Shell City Museum
    ‪15 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

View all photos for Room Premium with Sea View

Premium bedding, in-room safe, iron/ironing board

Room Premium with Sea View

  • Sea view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Pool View

Pool View | View from room

Pool View

7.4 out of 10
Good
(39 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View

Premium bedding, in-room safe, iron/ironing board

Ocean View

8.0 out of 10
Very good
(24 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Elite Golf Experience

Premium bedding, in-room safe, iron/ironing board

Ocean View Elite Golf Experience

  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Elite

A hotel room with two beds, a desk with a television, a view of the sea, and a ceiling fan.

Ocean View Elite

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Premium with Sea View

Premium bedding, in-room safe, iron/ironing board

Quadruple Room Premium with Sea View

  • Sea view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Pool View

Premium bedding, in-room safe, iron/ironing board

Room Standard with Pool View

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

El Cid Castilla Beach Hotel

Spend the day relaxing at the beach, practicing your swing on El Cid Castilla Beach Hotel's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
El Cid Castilla Beach Hotel offers 500 accommodations with safes and coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts, a marina, and a health club. An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at El Cid Castilla Beach Hotel, you're just a quick walk from Playa Sábalo. Enjoy features like free WiFi in public areas, plus 4 restaurants and 2 bars.
  • Free WiFi in some public areas
  • Enjoy international cuisine with garden views at La Pergola, one of the property's 4 restaurants and 2 bars/lounges
  • Self parking available for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Indulge with Thai massages at the spa
  • Services include babysitting, a kid's club, and a lifeguard on site
  • Onsite recreation includes a golf course, 2 outdoor tennis courts, and a gym
  • Just a 2-minute drive from The Mazatlan Malecón and 11 minutes from Plaza Machado
  • Airport and local-area shuttle service available for a fee
Some rates at El Cid Castilla Beach Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Enjoy a summer holiday at El Cid Castilla Beach Hotel, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Colonial resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mazatlán resort.

La Pergola - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
El Alcazar - Overlooking the pool, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
La Pergola - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at El Cid Castilla Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Meals and beverages at companion properties

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 30 kilometres
  • Parking on site (USD 5 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • El Alcazar
  • La Pergola
  • La Pergola

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • Arcade/game room
  • Art gallery
  • Bicycle tours
  • Billiards/pool table
  • Bingo
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Kayaking
  • Motor boating
  • Optional golf privileges
  • Outdoor padel court
  • Outdoor pool
  • Pilates classes
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sailing
  • Shopping centre
  • Table tennis
  • TV in common areas
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Pool toys
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (9,688 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Marina
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Front entrance ramp
  • Lift (70 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 18 floors
  • 3 buildings
  • Banquet hall
  • Built in 1982
  • Colonial architecture
  • Designated smoking areas
  • Lifeguards
  • Reception hall
  • Renovated entire property - January 2014
  • Some LED lighting used

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per person (one-way)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 17 years old)
  • Self parking fee: USD 5 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Castilla Beach
Castilla El Cid
El Cid Castilla
El Cid Castilla Beach
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Hotel
Hotel El Cid Castilla
Hotel El Cid Castilla Beach
El Cid Castilla Mazatlan
El Cid Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach Hotel Resort
El Cid Castilla Beach Hotel Mazatlán
El Cid Castilla Beach Hotel Resort Mazatlán

El Cid Castilla Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 407 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 89 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Tory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Aida

Overall nice stay!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Nora Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, great staff, hotel is starting to show its age. At least one of the swim up bars should be adult only!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Daniel Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes room view was great
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

María

Liked: Cleanliness, staff & service
Great location, clean rooms and friendly staff but needs major upkeep as well as room renovations .
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

John

Excellent!!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, amenities
The employees were amazingly friendly and helpful.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness
Yes
Stayed 11 nights in Feb 2026
Verified review

10/10 Excellent

Maria Lorena

Liked: Cleanliness, amenities, property conditions & facilities
Great location great food
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities
Thank you for everything
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Adam Kimberly Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great time when we stay here. Staff is always accommodating and excellent to deal with. They’ll go above and beyond to make sure your stay is amazing.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
All inclusive was awesome
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Elvira

Liked: Cleanliness, staff & service, amenities
The staff was amazing! 10 out of 10! The room needs attention, specially the bathtub.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities
Nice place to stay, convenient location, nice facilities.
Stayed 5 nights in Mar 2025
Verified review

8/10 Good

Shauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room in the tower was clean and comfortable. There wasn't much of a variety for breakfast restaurants. The staff everywhere on the resort were friendly and kind. Nit much for evening entertainment. There was only karaoke and blackjack that alternated in the evenings...one night a 2 person band. The shows are really early and only in the buffet restaurant. The buffet restaurant food wasn't anything wonderful. The Mexican and Italian restaurants fir dinner were fabulous. The buffet by the beach was disgusting... the food covers would be open and birds eating right out of them... The entertainment/activities during the day were fun and there were a lot of things through the day.
Stayed 7 nights in Apr 2026
Verified review

6/10 Okay

ROBERT

Liked: Cleanliness
Room was clean basic room no mini fridge which was a disappointment a large balcony with great ocean views. All inclusive plan does not include everything and is confusing your only choice for breakfast and lunch is the buffet and it is not good. Dinner choices were better
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pools and access to the ocean were fantastic. The quality and variety of restaurants included in the all inclusive made it an excellent experience.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

JANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fan and aircondition was very loud in the room. Also the screen on the window wasn't there.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wonderful
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Randall Thomas Lawrence

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms were clean but dated, A/C barely kept room cool! Pool view with no view of ocean. Pool chairs always reserved with no one in them for many hours. No access to beach chairs either. Staff were amazing and friendly.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Michelle Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly and helpful, great variety of restaurants, very clean and close to the city attractions
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really excellent service way beyond friendly customer service very helpful. Really recommended hundred percent can’t wait to come back.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service will stay again
Stayed 5 nights in Mar 2025
Verified review

8/10 Good

Luiz

Liked: Cleanliness, amenities, property conditions & facilities
Staff here are so friendly and service was great. Fabian took time to talk to us in the mornings, he was welcoming and kind. Mario at the Italian restaurant was funny and kind, and provided great service as well. Everyone did a great job, and work so hard. The accommodations are clean and the building is also clean throughout. We had a small issue with our room that came up mid way through our trip, but we were moved right away and there were no other problems. Thanks for a great stay.
Stayed 9 nights in Jan 2026