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Park Royal Mazatlan managed by Accor

3.5 star property

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Photo gallery for Park Royal Mazatlan managed by Accor

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Property video
Premier Ocean View King Hot Tub | Beach/ocean view
Room, 2 Double Beds, Ocean View | Living area
Breakfast, lunch, dinner served; international cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Av. Sabalo Cerritos No. 3110, Marina Mazatlán, Mazatlán, SIN, 82100
  • Place, Witches Beach
    ‪1 min walk‬
  • Place, Cerritos Beach
    ‪16 min walk‬
  • Place, Mazatlan International Center
    ‪7 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed, Ocean View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Ocean View

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

In-room safe, blackout curtains, iron/ironing board, free WiFi

Junior Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Double Beds

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Suite, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Suite, 2 Double Beds

Superior Suite, 2 Double Beds

Superior Suite, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

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About this property

Park Royal Mazatlan managed by Accor

Spend the day relaxing on the beach or pampering yourself at Park Royal Mazatlan managed by Accor's full-service spa. Change of towels is available on request.
Park Royal Mazatlan managed by Accor offers 78 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Park Royal Mazatlan managed by Accor, you're just a quick walk from Witches Beach. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at La Veranda
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, facials, or aromatherapy at SPA
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Onsite recreation includes a gym and a sauna
  • Steps from Witches Beach and 13 minutes by foot from Cerritos Beach
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Park Royal Mazatlan managed by Accor like an outdoor pool and a fitness center.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach hotel also offers a sauna, a garden, and a terrace. Self parking is free.

This 3.5-star Mazatlán hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to noon.
La Veranda - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7 AM to noon for a fee: MXN 290 to 400 for adults and MXN 290 to 400 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Veranda

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Stereo
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Park Royal Mazatlan managed by Accor

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 290 to 400 for adults, and MXN 290 to 400 for children
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Park Royal Mazatlán Hotel
Park Royal Mazatlán Hotel Mazatlan
Park Royal Mazatlán Mazatlan
Park Royal Beach Resort Mazatlán Mazatlan
Park Royal Beach Mazatlán Mazatlan
Park Royal Mazatlán
Park Royal Mazatlan Hotel
Park Royal Mazatlan Mazatlan
Park Royal Mazatlan Mazatlan
Park Royal Mazatlan Hotel Mazatlan
Park Royal Homestay Mazatlán
Park Royal Beach Resort Mazatlán

Park Royal Mazatlan managed by Accor Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 334 out of 977 reviews
Rating 8 - Good. 247 out of 977 reviews
Rating 6 - Okay. 163 out of 977 reviews
Rating 4 - Poor. 113 out of 977 reviews
Rating 2 - Terrible. 120 out of 977 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Istvan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The pool is supper cold so if you have kids and want a warm pool this is not it, also the breakfast is expensive but the its close to the beach and the sunset is beautiful. We just went to get breakfast to a local restaurant what was 1/2 the price.
Stayed 6 nights in Nov 2025

10/10 Excellent

Irma Guadalupe

Stayed 2 nights in Dec 2025

10/10 Excellent

Luis

Stayed 1 night in Dec 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities
All very good we want to stay one more night thank you
Stayed 1 night in Dec 2025

10/10 Excellent

Kristen

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were nice! The view was amazing! The staff couldn’t have been more helpful, and the food in the restaurant was so good and fairly priced! Absolutely loved my stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Price is worth the place and its at an excellent location.
Stayed 7 nights in Jul 2025

10/10 Excellent

Luis, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best customer service. Very clean. Excellent buffet service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely return to this hotel.
Stayed 3 nights in Jun 2025

6/10 Okay

Colleen

Liked: Cleanliness, staff & service

2 day stay

Room was ok- bed very firm. Pillows ok. Furniture uncomfortable.
Stayed 2 nights in May 2025

2/10 Terrible

Sandra

Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 for the staff! So, personable and friendly.
Stayed 4 nights in Mar 2025

10/10 Excellent

norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return!!

Great client services... pool and beach connected. Great room views.
Stayed 1 night in Mar 2025

10/10 Excellent

CRISTINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt safe and we had an amazing time. Staff members welcome us with a smile and they were super nice.
Stayed 1 night in Feb 2025

10/10 Excellent

CRISTINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice, always greeted us and Welcome us with a smile. We had an amazing time, we felt safe even, during the crazy high crime events happening around Mazatlan. We felt safe in the hotel.
Stayed 1 night in Feb 2025

8/10 Good

Norma

Stayed 1 night in Feb 2025

8/10 Good

Christopher, ARLINGTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park Royal is a nice upscale hotel set on a spectacular location overlooking the Pacific Ocean. The main attraction for me was the ocean view and the ocean air. That didn't work. I was surprised that the room windows were dirty and that you could not open the windows to let air in. What's the point of an ocean view in that case? Plus, despite the hotel being mostly empty mid-week, they put me in a less desirable location. (Low floor, angle view.) Note to management...please give your customers a decent room when you have them available.
Stayed 2 nights in Mar 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Buena experiencia, las personas súper atentas
Stayed 1 night in Feb 2025

10/10 Excellent

Nimsy L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Carlos

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all the hotel was great the only one thing I didn't like is the pressure the staff gives you to buy there vacation packages they offer us free breakfast and it was a seminar to have us buy their vacation package at last they told us to pay for breakfast because we were not interested on buying anything from them that was very rude from their part. Other than that very nice place !!
Stayed 3 nights in Nov 2024

10/10 Excellent

ISAAC FEHR

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Loved the place
Stayed 4 nights in Sep 2024

2/10 Terrible

Jonathan

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2024