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Hotel BH El Poblado

3.5 star property
VIP Access

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Photo gallery for Hotel BH El Poblado

Lobby
Property video
Sun deck
City view from property
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Cra 43 No.9 Sur 35, Medellín, Antioquia, 50022
  • Place, Santafé Mall
    ‪2 min walk‬
  • Place, Oviedo Shopping Center
    ‪3 min walk‬
  • Place, Golden Mile
    ‪8 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪42 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(58 reviews)
  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 29 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony

Superior Double Room, Balcony

7.4 out of 10
Good
(3 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel BH El Poblado

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and a business center.
Hotel BH El Poblado offers 70 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the shopping around Hotel BH El Poblado. During your stay, you're just a quick walk from Santafé Mall. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Santafé Mall and 4 minutes by foot from Oviedo Shopping Center
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel BH El Poblado. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Medellín hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 9:30 AM.
Hotel BH El Poblado has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:30 AM for a fee: COP 40,000 for adults and COP 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 11 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel BH El Poblado

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Airport shuttle fee: COP 130000 per person (one-way)
  • Facilities fee: COP 10000 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Hotel BH El Poblado offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

bh El Poblado
Hotel bh
Hotel bh El Poblado
Hotel BH El Poblado Hotel
Hotel BH El Poblado Medellín
Hotel BH El Poblado Hotel Medellín

Hotel BH El Poblado Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1004 reviews
Rating 8 - Good. 207 out of 1004 reviews
Rating 6 - Okay. 74 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Raul

Room doesn’t have enough toiletries, hotel only provides complimentary coffee for first day
Stayed 5 nights in Jan 2026

10/10 Excellent

Maria

Excelente Job, very clean
Stayed 4 nights in Jan 2026

8/10 Good

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Everything was OK
Stayed 1 night in Jan 2026

10/10 Excellent

jeremy

Liked: Cleanliness, property conditions & facilities
Great all around no complaints.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ileana

Stayed 3 nights in Jan 2026

8/10 Good

Luis

Liked: Cleanliness, staff & service
Toilet doesn’t flush properly
Stayed 2 nights in Jan 2026

10/10 Excellent

Pavel

Stayed 2 nights in Dec 2025

10/10 Excellent

MAURICIO, MIAMI

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location and customer service
Stayed 8 nights in Dec 2025

10/10 Excellent

Imad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was amazing. We stayed 2 nights only, but enjoyed the quiet atmosphere, friendly staff and awesome breakfast. I will definitely stay here again and not even bother with other hotels that are noisy and have small rooms.
Stayed 2 nights in Jan 2026

10/10 Excellent

Peola

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, the staff was very professional, and attentive to our questions. Across the street is a fabulous mall with shops, restaurants and Starbucks. Make sure and wear your comfortable shoes because its all kind of hilly. Overall we were VERY satisfied.
Stayed 2 nights in Jan 2026

10/10 Excellent

JOSE RAMON

Didn’t have hot water for 5 of the eight days only had hot water the last few days,I hope they can fix that problem.
Stayed 8 nights in Dec 2025

10/10 Excellent

Israel

Stayed 2 nights in Dec 2025

10/10 Excellent

JORGE, Ponce

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 5 nights in Dec 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall great experience. friendly staff and very clean building / rooms. Great location.
Stayed 5 nights in Dec 2025

10/10 Excellent

Edgar

Business traveller
Liked: Cleanliness, staff & service, amenities
Felipe at the front desk staff comes to mind, excellent employee, better yet outstanding customer service , also super clean rooms and location .
Stayed 3 nights in Dec 2025

10/10 Excellent

Jorge

Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and customer service. Breakfast selection was great and the rooms were clean
Stayed 5 nights in Nov 2025

6/10 Okay

Claudia

Travelled with partner
Disliked: Amenities, property conditions & facilities
Yes
Stayed 4 nights in Nov 2025

8/10 Good

Yamile

Liked: Cleanliness, amenities, property conditions & facilities
Si todo bien
Stayed 14 nights in Nov 2025

10/10 Excellent

Edgardo

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, Great service!!!
Stayed 5 nights in Nov 2025

10/10 Excellent

Nmayah

Liked: Cleanliness, staff & service, amenities
Yess, the room was spotless and the staff were real friendly and helpful!! I really enjoyed my stay here and had a beautiful and positive experience. Thank youuu
Stayed 3 nights in Nov 2025

10/10 Excellent

Jonpaul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Soraida

Liked: Cleanliness, amenities
Location was very close to Mall Santa Fe but on a steep hill. Not recommendable for 60+
Stayed 10 nights in Oct 2025

10/10 Excellent

javier

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel para llegar en Medellín. Para repetir
Stayed 3 nights in Nov 2025

8/10 Good

Riccardo, New York

Liked: Cleanliness, amenities, property conditions & facilities
Loud exterior and subpar breakfast
Stayed 1 night in Nov 2025