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Hotel BH El Poblado

3.5 star property
VIP Access

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Photo gallery for Hotel BH El Poblado

Lobby
Superior Double Room, Balcony
Sun deck
City view from property
Daily continental breakfast (COP 40000 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Cra 43 No.9 Sur 35, Medellín, Antioquia, 50022
  • Place, Santafé Mall
    ‪2 min walk‬
  • Place, Oviedo Shopping Center
    ‪3 min walk‬
  • Place, Golden Mile
    ‪8 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(54 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony

Superior Double Room, Balcony

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel BH El Poblado

Hotel with free parking, steps from Santafé Mall
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Hotel BH El Poblado offers 70 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Our customers tell us they can't get enough of the shopping around Hotel BH El Poblado. During your stay, you're just a quick walk from Santafé Mall. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Santafé Mall and 4 minutes by foot from Oviedo Shopping Center
  • Airport shuttle service available for a fee
Hotel BH El Poblado offers its guests a sauna and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel BH El Poblado. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Medellín hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 9:30 AM.
Hotel BH El Poblado has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:30 AM for a fee: COP 40,000 for adults and COP 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 11 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel BH El Poblado

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Airport shuttle fee: COP 130000 per person (one-way)
  • Facilities fee: COP 10000 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Hotel BH El Poblado offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

bh El Poblado
Hotel bh
Hotel bh El Poblado
Hotel BH El Poblado Hotel
Hotel BH El Poblado Medellín
Hotel BH El Poblado Hotel Medellín

Hotel BH El Poblado Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1001 reviews
Rating 8 - Good. 220 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

isidro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

8/10 Good

Roberto

The staff, great people.and kind and helpful.
Stayed 6 nights in Sep 2025

8/10 Good

Juancito

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Jimmy

Stayed 2 nights in Aug 2025

4/10 Poor

Tess

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient area and great staff, but our room had roaches.
Stayed 4 nights in Aug 2025

10/10 Excellent

agustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 3 nights in Aug 2025

10/10 Excellent

Sue- Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Shahram

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Realy good place to stay..friendly staff,,and its just walk away from Santa Fe Mall
Stayed 5 nights in Aug 2025

10/10 Excellent

Jacqueline Cruz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, varied breakfast included. Very friendly staff. I have a good experience home.
Stayed 5 nights in Aug 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

ROSALBA

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place in Polanco. Awesome staff
Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place and friendly staff
Stayed 8 nights in Aug 2025

4/10 Poor

Hilda, San Juan

Paid for a king size bed and they put us in a smaller bed. check in was suppose to be at 3:00pm and at 6:00pm a was still waiting for room accomodation. Breafast was limited, unhealthy and poor.
Stayed 1 night in Aug 2025

6/10 Okay

Hilda, San Juan

Travelled with family
I paid for a king size bed and they put me in a smaller bed (no refund not apologizes given). Check in was suppose to be at 3:00pm and it was 6:00pm and was still waiting for room accomidation
Stayed 4 nights in Aug 2025

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Erica

Very good, recommended 100%
Stayed 1 night in Aug 2025

8/10 Good

Gassan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was nice, close to a lot of places. The staff was friendly.
Stayed 9 nights in Jul 2025

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jul 2025

2/10 Terrible

Andrew

Liked: Cleanliness
Disliked: Staff & service, amenities
Usefully next to a shopping mall with groceries in the basement.
Stayed 4 nights in Jul 2025

10/10 Excellent

Carmillia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location
Stayed 3 nights in Jul 2025

8/10 Good

ANIBAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in front of a large shoping mall with good stores and dinning (informal) options. Metro is 10 minutes away walking, it seems to be safe. We use it and it is convenient and clean (avoid rush hours). The hotel is a bit far from "El poblado" shoping and restaurant área and also far from downtown. Downtown Medellín did not feel too safe.
Stayed 3 nights in Jul 2025

10/10 Excellent

Chevrolet, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Jul 2025