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4.6 out of 5

"the hotel is very modern, very clean, very friendly staff, excellent food, close to beach, shops, harbour, shops and bars " More

By a verified traveller on Tue 22 Oct 2019

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Twin Room, Balcony

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max
€101* Per night/room 14 May - 15 May

Junior Studio Suite, Jetted Tub (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room Single Use, Pool View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 1 Max

Junior Studio Suite, Jetted Tub, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Terrace, Pool View (Bali Bed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Balcony, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Astoria Playa - Adults Only. During your stay, you'll be connected to a railway/underground station and just a quick walk from Alcúdia Beach. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.

  • Free WiFi
  • Enjoy a bite to eat at Show cooking, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool or soak in the 3 hot tubs
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes horse riding/rentals, mountain biking and scooters/mopeds to rent
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 4-minute walk from Alcúdia Beach and a 3-minute drive from Alcúdia Port
  • Airport shuttle service available for a fee

Hotel Astoria Playa - Adults Only ratings based on 40 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Astoria Playa - Adults Only

Everyone (21) Couples (15) Family (1)
5 out of 5
the hotel is very modern, very clean, very friendly staff, excellent food, close to beach, shops, harbour, shops and bars

Posted by on 22 Oct 2019

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Comment from Hotel Management

22 Nov 2019 by Adeline

thank you so much for your visit and you comments on us, we hope to see you back in our hotel for an other experience. best regards

4 out of 5

Posted by on 9 Jun 2019

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Comment from Hotel Management

10 Jun 2019 by PR Manager

Hola buenos días, Thank you for your time, stay and high rating! See you hopefully next season, Stay in touch. Saludos, Sanaa Chouli PR Manager

5 out of 5
I have been to this hotel 8 times now and each time I have never been disappointed. The staff go out of their way to make your holiday special in every way, and each time my expectations are exceeded. I would have no hesitation in recommending this hotel. The service, cleanliness, facilities and food cannot be faulted. Thank you so much

Posted by on 15 May 2019

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Comment from Hotel Management

18 May 2019 by PR Manager

Hola buenos días, Thank you so much for your time and review and kind words. I hope you will come and visit us again. Please stay in touch, and let´s go for the 9th time! Saludos, Sanaa Chouli

4 out of 5

Good hotel for adults only

Pros: The cleanliness and also the friendliness of the staff. Nothing is too much trouble and always given with a smile.
Cons: More drawer space in the bedrooms.
Location: There is a 5 minute stroll to the beautiful sandy beach and plenty of shops and restaurants nearby in all directions. Alcudia town is 1 mile away.
Have stayed at this hotel 3 times before, and it still does not disappoint. From the moment you are greeted by an exceptionally friend,y staff, you know your holiday is in good hands. Check in is relaxed and easy, the rooms spacious and spotlessly clean with air conditioning that works quietly and efficiently. All the rooms have large comfortable twin beds and balconies, although storage could be improved with more drawers. The bathrooms are equipped with large walk-in showers and the plumbing is efficient. There is an in-room safe for a small daily fee, and pool towels are provided, which are changed daily, free of charge although they do ask for a deposit of €10 per towel, refundable on departure. The restaurant is well run, the waiters efficient and there is a huge variety of well presented food for breakfast and dinner buffet style, as is usual now in holiday hotels. as with the rest of the hotel, it is spotlessly clean and the staff are all exceptionally friendly and it seems as though they are delighted to serve you. There are two pools, one rectangular one at the front of the hotel with sun beds and umbrellas and there are some "luxury" double sun beds with canopies but the hotel charges €30 per day for these, which I think is nothing short of extortionate although that price does include a sheet and a plate of fruit. There is a bar and also a snack bar which is open for lunch. At the rear of the hotel there is a free form pool and another bar for drinks.

Posted by on 8 Aug 2016

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Comment from Hotel Management

18 Oct 2016 by guest relations manager

Dear guest Thank you very much for finding the time to post your comments We were delighted to see you again, we love to see familiar faces,coming back to see us. We are very proud that we did not disappoint you that from the moment you walked through our doors to the monent you left your stay with is was one of pure relaxation and that you found the hotel to be clean and the staff to be very helpful, they really do delight in looking after our guests. Thank you for your comment about the lack of drawer space . We hope to see you again in the very near future perhaps for next year's anniversary! best wishes,

5 out of 5

Posted by on 31 Aug 2023

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Comment from Hotel Management

1 Sep 2023 by Guest Service Manager

Dear Hans,Thank you very much for your review.We thank you for taking the time to leave a comment and for recommending us.We look forward to welcoming you again on your next vacation.Best regards,

5 out of 5
great staff

Posted by on 26 Aug 2023

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Comment from Hotel Management

27 Aug 2023 by Guest Service Manager

Dear Stefan,Thank you very much for your review.We thank you for taking the time to leave a comment and for recommending us.We look forward to welcoming you again on your next vacation.Best regards,

4 out of 5
.

Posted by on 9 Apr 2023

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Comment from Hotel Management

10 Apr 2023 by Relaciones Públicas

Dear Markus,We are honored that you have taken the time to give us your feedback on your recent stay with us.Thank you again and we look forward to welcoming you back very soon.Best regards,

5 out of 5

Posted by on 13 Oct 2022

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5 out of 5
Kommen wieder :)

Posted by on 11 Oct 2022

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Comment from Hotel Management

11 Oct 2022 by Adeline

vielen Dank für Ihren Besuch, wir freuen uns auf ein Wiedersehenmit freundlichen Grüssen

4 out of 5
Super Essen, total freundliches und zuvorkommendes Personal. Die Pools sind auch toll ond die Liegen sehr bequem. Im Zimmer merkt man halt etwas das alter des Hotels. Die Fugen sind nicht mehr top, hier und da sind Flecken. Sonst sind die Zimmer jedoch sauber.

Posted by on 20 Sep 2022

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Comment from Hotel Management

21 Sep 2022 by Chris

Liebe Jennifer,Wir danken Ihnen für das positive Feedback des Personals und wünschen Ihnen weiterhin alles Gute.Es wäre schön wenn wir Sie in Zukunft nochmals im Hotel Astoria Playa begrüssen dürften um Sie von unserem Service überzeugen können.Mit freundlichen GrüssenChrisGuest Service Manager

About the Hotel Astoria Playa - Adults Only

Location Carrer Astoria s/n, Alcúdia, Mallorca 7400

Property Features

Hotel Astoria Playa - Adults Only offers its guests 3 hot tubs and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at the luxury Hotel Astoria Playa - Adults Only. An airport shuttle (available 24 hours) is available for a fee. This 4.5-star Alcúdia hotel is smoke free.

  • 175 guestrooms or units
  • 6 levels
  • 3 buildings
  • 2 bars or lounges
  • Built in 1972
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Hotel Astoria Playa - Adults Only offers 175 air-conditioned accommodations with a safe and a hairdryer. Rooms open to furnished balconies. A pillow menu is available. LED televisions come with digital channels. This Alcúdia hotel provides complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • LED television
  • Digital channels
  • Fridge
  • Pillow options
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Show cooking – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.

Nearby Activities

3 hot tubs are on site. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Snorkelling nearby
  • Motor boating nearby
  • Horse riding/rental on site
  • Surfing/bodyboarding nearby
  • Windsurfing nearby
  • Mountain biking on site
  • Horse riding nearby
  • Personal motor watercraft nearby
  • Ecotours nearby
  • Boat tours nearby
  • Marina nearby
  • Segway rental/tour nearby
  • Mountain climbing nearby
  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Surf lessons - nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Astoria Playa - Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available.

  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 18
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Airport shuttle fee: EUR 180 per vehicle (return, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Astoria Playa
  • Astoria Playa Alcudia
  • Astoria Playa Hotel
  • Hotel Astoria Playa
  • Hotel Astoria Playa Alcudia
  • Playa Astoria
  • Hotel Astoria Playa Adults Only
  • Hotel Astoria Playa Majorca, Spain
  • Hotel Astoria Playa Adults Alcudia
  • Hotel Astoria Playa Adults
  • Astoria Playa Adults Alcudia
  • Astoria Playa Adults
  • Hotel Astoria Playa Only Adults Majorca, Spain

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The outdoor pool closes for the season in October.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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