NH Collection Medellín Royal

5.0 star property
VIP Access

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Photo gallery for NH Collection Medellín Royal

Lunch and dinner served
Property preview
Exterior
Lobby
Lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

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Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022
  • Santafé Mall
    ‪2 min walk‬
  • Oviedo Shopping Center
    ‪3 min walk‬
  • El Tesoro Shopping Park
    ‪2 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite Room

8.2 out of 10
Very good
(10 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room

9.4 out of 10
Exceptional
(44 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Suite (Extra Bed 2 Adults + 1 Child)

10.0 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Room (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room

8.4 out of 10
Very good
(7 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room (Extra Bed 2 Adults + 1 Child)

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

NH Collection Medellín Royal

Luxury hotel with a full-service spa connected to a shopping center in Medellín
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
NH Collection Medellín Royal offers 135 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Our customers tell us they can't get enough of NH Collection Medellín Royal's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Santafé Mall. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, aromatherapy, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from Santafé Mall and 3 minutes by foot from Oviedo Shopping Center
  • Airport pick-up and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
NH Collection Medellín Royal offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 97 square feet (9 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury NH Collection Medellín Royal. A shuttle from the airport to the hotel (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 5-star Medellín hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
Cygnus - This restaurant serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; COP 37,660 to 75,321 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cygnus

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 97 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Spa open select days
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: COP 154 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 37660 to 75321 per person
  • Airport shuttle fee: COP 112000 per vehicle
  • Pet fee: COP 154 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
NH Collection Medellín Royal offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal

NH Collection Medellín Royal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1014 reviews
Rating 8 - Good. 160 out of 1014 reviews
Rating 6 - Okay. 75 out of 1014 reviews
Rating 4 - Poor. 37 out of 1014 reviews
Rating 2 - Terrible. 21 out of 1014 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luis E Cintron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good Hotel
Stayed 2 nights in May 2025

10/10 Excellent

Saiham, Boynton Beach

Stayed 3 nights in May 2025

10/10 Excellent

Astrid Iovanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Farah O

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful clean property, great location, beautiful neighborhood. Staff were helpful and attentive. The only thing was that the bed was hard as a rock. I don't mind a little firmness but if you have back issues this was extremely hard.
Stayed 6 nights in Jun 2025

6/10 Okay

Afshan

Travelled with partner
Disliked: Amenities, property conditions & facilities
Location
Stayed 5 nights in Jun 2025

10/10 Excellent

Julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location and good service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria V Torres

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo
Stayed 7 nights in May 2025

10/10 Excellent

Manuel, CAPE CORAL

Stayed 5 nights in May 2025

10/10 Excellent

Veronica

Stayed 7 nights in May 2025

10/10 Excellent

Guyermo

Stayed 2 nights in May 2025

10/10 Excellent

Hermann

Stayed 1 night in May 2025

10/10 Excellent

Luis E Cintron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect Hotel TOP
Stayed 5 nights in May 2025

10/10 Excellent

Basant

Stayed 2 nights in May 2025

10/10 Excellent

Alexander, Katy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, food, installation…All
View from the room’s balcony
Picture on the floor’s hall
Sculpture at the lobby, close to the bar
Stayed 5 nights in May 2025

10/10 Excellent

Danoush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the clean
Stayed 7 nights in May 2025

8/10 Good

Raquel

Travelled with group
Liked: Cleanliness, staff & service
Puertas de las habitaciones están viejas y el baño se tapa siempre.
Stayed 3 nights in May 2025

6/10 Okay

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Muy ruidoso
Stayed 3 nights in May 2025

8/10 Good

Carolina

Stayed 4 nights in May 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Reuben

Stayed 1 night in Apr 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Moraima

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
El servicio de las personas en todas las áreas es muy bueno! La habitación que nos tocó tenía fuga en la ducha y solo hubo toallas el día que llegamos, después no hubo más toallas en la habitacion
Stayed 3 nights in Apr 2025