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Madinah Hilton

5.0 star property

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Photo gallery for Madinah Hilton

Exterior
Daily buffet breakfast (SAR 75 per person)
Reception
Reception
Breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Oppst Prophet Mosque, King Fahd Str, Madinah, Al Madinah Al Munawarah, 41419
  • Place, Prophet's Mosque
    ‪8 min walk‬
  • Place, The Green Dome
    ‪8 min walk‬
  • Place, Al-Baqi Cemetery
    ‪8 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 52 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Partial Haram View)

Deluxe Room, 1 King Bed (Partial Haram View)

Deluxe Room, 1 King Bed (Partial Haram View)

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, free WiFi, bed sheets

Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Hilton Deluxe

Minibar, in-room safe, free WiFi, bed sheets

Twin Hilton Deluxe

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Hilton Deluxe Plus

Standard Room | Living area

Twin Hilton Deluxe Plus

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room

Minibar, in-room safe, free WiFi, bed sheets

Room

7.8 out of 10
Good
(8 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room

Minibar, in-room safe, free WiFi, bed sheets

Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Room, Ensuite

Presidential Room, Ensuite | View from room

Presidential Room, Ensuite

  • City view
  • 220 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Junior Suite, 2 Single Beds (Partial Haram View)

Junior Suite, 2 Single Beds (Partial Haram View)

Junior Suite, 2 Single Beds (Partial Haram View)

  • City view
  • 52 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

7.4 out of 10
Good
(3 reviews)
  • City view
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Partial Haram View)

Room, 1 King Bed (Partial Haram View) | View from room

Room, 1 King Bed (Partial Haram View)

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed

Single Room, 1 King Bed

Single Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 35 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Triple Room (Hilton Plus)

Minibar, in-room safe, free WiFi, bed sheets

Deluxe Triple Room (Hilton Plus)

  • City view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Living area

Royal Suite

  • City view
  • 220 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, free WiFi, bed sheets

Deluxe Room

  • City view
  • 35 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Connecting Rooms

Family Room, Connecting Rooms

Family Room, Connecting Rooms

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Sofitel Shahd Al Madinah
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.3 out of 5, Excellent, 609 reviews
The price is €300
includes taxes & fees
11 Feb - 12 Feb
Sofitel Shahd Al Madinah

About this property

Madinah Hilton

Luxury hotel with free valet parking connected to a shopping center in Madinah
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service.
Madinah Hilton offers 357 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, slippers, and hair dryers. This Madinah hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Madinah Hilton. During your stay, you'll be connected to a shopping center, and just a quick walk from Prophet's Mosque. Free WiFi in public areas, free valet parking, and a restaurant are available.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine while dining at Madinah Resturant
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Within a 10-minute walk of Prophet's Mosque and Masjid Abu Dharr al Ghifari
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Madinah Hilton. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Madinah hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Madinah Resturant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Marmara Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (SAR 100 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 75 for adults and SAR 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Madinah Resturant
  • Marmara Restaurant

Things to do

  • Bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
During Ramadan, the property serves sahur (pre-dawn meal) and iftar (evening meal). Guests who prefer to have sahur or iftar can make arrangements directly with the property.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Madinah Hilton

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 75 for adults and SAR 40 for children
  • Fee for in-room wired internet: SAR 100 per 24-hour period (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007360
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Madinah Hilton.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Madinah
Madinah Hilton
Madinah Hilton Hotel
Madinah Hilton Hotel Medina
Madinah Hilton Medina
Hilton Madinah Al Madinah/Medina
Hilton Madinah Hotel Medina
Medina Hilton
Madinah Hilton Al Madinah/Medina
Madinah Hilton Hotel
Madinah Hilton Madinah
Madinah Hilton Hotel Madinah

Madinah Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 448 out of 811 reviews
Rating 8 - Good. 195 out of 811 reviews
Rating 6 - Okay. 83 out of 811 reviews
Rating 4 - Poor. 40 out of 811 reviews
Rating 2 - Terrible. 45 out of 811 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Halima

Stayed 3 nights in Oct 2025

10/10 Excellent

Mohsin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, Hilton exceeded my expectations in every way. I would highly recommend it to anyone looking for a premium and memorable stay — perfect location for the mosque. I’m already looking forward to my next visit!
Stayed 3 nights in Oct 2025

10/10 Excellent

Muhammad

Stayed 4 nights in Oct 2025

10/10 Excellent

Hira

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet and their service was really good. Chicken was super easy and quick. Staff was professional and the best part. It was right next to mosque.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kamla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel compared to other Mecca 5 stars hotel delivered from the first step in to the step out They checked on me daily, service was impeccable staff reception dining were very professional very clean hotel as well I would rate my stay as 5 stars and believe me it takes a lot for me to write reviews like this one They will make you feel comfortable they will assist you and go above and beyond God willing I will return with my family Good job Salah
Stayed 2 nights in Oct 2025

8/10 Good

NAEEM

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Cleaning staff were very diligent even the floor supervisor would get in the act if something was questionable.
Stayed 5 nights in Oct 2025

10/10 Excellent

Olasunkanmi

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was good staffs were helpful most importantly Aiman was so nice to us . It was worth it .
Stayed 2 nights in Oct 2025

10/10 Excellent

mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff!

It was great from the check in point. We were assisted by Adel and then assisted with a great check out from Moayad. Staff was soooo friendly and Amr who took care of our room treated us so sweetly. We are taking home great memories because of the staff!
Stayed 1 night in Oct 2025

10/10 Excellent

osama

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect very tasty
Stayed 2 nights in Aug 2025

10/10 Excellent

allie

Stayed 1 night in Sep 2025

10/10 Excellent

MOHAMED, TUCKER

Liked: Staff & service, amenities, property conditions & facilities
Good location and friendly staff
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Surprises

What you'd expect from a Hilton.
Stayed 1 night in Sep 2025

10/10 Excellent

Jamil

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff hands-down, compared to any other hotel found on the whole of planet Earth
Stayed 5 nights in Jul 2025

10/10 Excellent

Maksud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good only in Madinah breakfast the weather are not good ignoring what we are asking only one Manager Yunus very helpful overall is good
Stayed 5 nights in Aug 2025

10/10 Excellent

Yasra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service and very close to Haram.

We had exceptional experience at Medina Hilton, Hotel was beyond 5 star. Everything was neat and clean, staff is always there to cleanup and ready to help. Very close to Masjid Nabawi, family friendly and handicap accessible. Everything in the hotel is golden, seems like made of pure gold. I would like to thank Moyad Alharbi who provided exceptional service and ensure that our stay is as much pleasant as possible. I would highly recommend this place especially who are traveling with family or person with special needs.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sakeenah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Aug 2025

8/10 Good

Bilal

Stayed 4 nights in Jul 2025

10/10 Excellent

Kanwal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay at haram

Amazing service. Staff is very courteous. Value for money. Will definitely rebook
Stayed 1 night in Jul 2025

2/10 Terrible

Sami

Business traveller
Stayed 1 night in May 2025

4/10 Poor

Ellara

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton Madina is in serious need of a revamp. The amenities and facilities of the hotel in general were so poor considering the standard expected from the Hilton chain. Things like plug sockets in the room being limited and hardly working. The housekeeping staff weren’t amazing at doing their job either. The rooms were just given a basic clean each day. Bed made and slightly hoovered the room. We left rubbish in the room one day that was very obviously for the bin and that wasn’t even taken out to be thrown away. Minus the receptionist Thaani who checked us in and did an amazing job at accommodating our request for all 3 rooms to be on the same floor..nothing else stood out for us. Considering they are charging so much from guests they really need to work on their hotel and staff.
Stayed 5 nights in Apr 2025

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure and I know exactly what to expect and doesn’t disappoint. Great service!
Stayed 3 nights in Apr 2025

10/10 Excellent

Tahir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 3 nights in Apr 2025

6/10 Okay

Arsalan

Travelled with family
Liked: Cleanliness, property conditions & facilities

Confirm your room before booking

A good option to stay in Madinah however I was disappointed with the view. I booked partial haram view but the room did not offer any such views. Also, the room was not an independent room. It had a door to the next room which was locked but compromised the privacy. Reception staff did not know what express check out is. When I dropped my key card in the express check out box, I was held by reception staff unnecessarily, who started checking my details and it wasted my time. Although, at the time of checking-in, gave them permission to charge my card if there were any dues. Otherwise, the room was clean and staff were very helpful. Price wise, I think I paid more for the view which I did not get.
Stayed 1 night in Apr 2025