Best Western Melbourne City

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A bedroom with a large bed, a view of a garden through a sliding door, and a small table with chairs outside.

Breakfast, lunch, dinner and brunch served

Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area

Overview
Rooms
Location
Policies

Very good

Popular amenities

Free Wi-Fi
Air-conditioning
Breakfast available
Laundry room
Room service

Explore the area

16 Spencer Street, Melbourne, VIC, 3000

Place, Crown Casino
‪3 min walk‬
Place, Melbourne Convention and Exhibition Centre
‪3 min walk‬
Place, Melbourne Central
‪15 min walk‬
Airport, Melbourne, VIC (MEL-Tullamarine)
‪19 min drive‬

Room options

A hotel room with two beds, a patterned headboard, a bathroom with a sink and mirror, and an air conditioning unit.

Standard Twin Room

Sleeps 2
2 Single Beds
Free Wi-Fi

Soundproofing, iron/ironing board, free WiFi, individually decorated

Standard King Room

Sleeps 2
1 King Bed
Free Wi-Fi

A hotel room with two beds, a desk, a mirror, a wardrobe, and a bathroom.

Standard Twin Room

Sleeps 2
2 Single Beds
Free Wi-Fi

Matchbox

Very good

1 bedroom
Sleeps 1
1 Single Bed
Free Wi-Fi

A hotel room with a bed, a desk with a TV, a mirror, and a window with curtains.

Standard Room, 3 Single Beds, Non Smoking

Very good

1 bedroom
Sleeps 3
3 Single Beds
Free Wi-Fi

Standard Twin Room

Good

1 bedroom
Sleeps 2
2 Single Beds
Free Wi-Fi

A hotel room with a large bed, a headboard with a decorative pattern, a window with curtains, and a bedside table with a lamp and a sign.

Shoebox

Very good

1 bedroom
Sleeps 2
1 Double Bed
Free Wi-Fi

A hotel room with a bed, a wardrobe, a small seating area, and a window.

Rooftop Apartment

Sleeps 2
1 King Bed
Free Wi-Fi

A hotel room with a bed, a desk, a lamp, and a window with a view of a building.

Standard King Room

Good

1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area

Very good

1 bedroom
Sleeps 2
1 Queen Bed
Free Wi-Fi

Similar properties

In-room safe, blackout curtains, iron/ironing board, free WiFi

Free Wi-Fi
Restaurant
Breakfast available
Parking available

includes taxes & fees

19 Jul - 20 Jul

About this property

Best Western Melbourne City

A restaurant, a rooftop terrace, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Change of towels is available on request.

Best Western Melbourne City offers 114 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 32-inch plasma televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and change of towels can be requested.

Best Western Melbourne City's great location gets high marks from our customers. During your stay, you're just a quick walk from Collins Street. You'll find features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.

Free WiFi
Dining options include a coffee shop and a restaurant
Cooked-to-order breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Guests have great things to say about the location and the helpful staff
Just a 5-minute walk from Melbourne Convention and Exhibition Centre and 5 minutes by foot from Crown Casino

Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. A rooftop terrace, a library, and tour/ticket assistance are also featured at Best Western Melbourne City.

Smoking is allowed in designated areas at this 3.5-star Melbourne hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Stubby - This restaurant serves breakfast, brunch, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Offsite parking available (AUD 35 per day)

Food and drink

Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 10 to 35 for adults and AUD 15 to 35 for children
A coffee shop/cafe
A restaurant

Restaurants on site

Stubby

Things to do

Books
Library
TV in common areas

Family friendly

In-room refrigerator
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Outdoors

Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift

1 building
5 floors
Designated smoking areas
Locally sourced food prioritised
Locally-owned and organised tours and activities
Some LED lighting used

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

32-inch plasma TV with cable/satellite channels

Food and drink

Coffee/tea maker
Limited room service
Refrigerator

Air conditioning
Fan
Heating
Individual decor
Individual furnishings
Iron/ironing board
Phone
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

All guests, including children, are required to present a valid government-issued ID card at check-in.

Renovations and closures

This property is closed from April 1 2027 to July 31 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately AUD 10 to 35 for adults, and AUD 15 to 35 for children
Nearby parking fee: AUD 35 per day (984 ft away)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - 68932034202

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Pensione

Hotel Pensione Melbourne

Melbourne Hotel Pensione

Melbourne Pensione

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Pensione Hotel

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Pensione Melbourne

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Pensione Hotel Melbourne - By 8 Melbourne

Pensione Boutique Hotel Melbourne

Best Western Melbourne City Hotel

Pensione Boutique Hotel Melbourne

Best Melbourne City Hotel

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Best Western Melbourne City Melbourne

Best Western Melbourne City Hotel Melbourne

Best Western Melbourne City Reviews

8.2

Very good

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

kenneth

2 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

well situated clean and helpful staff

Stayed 1 night in Nov 2025

Best Western Melbourne City

Choose dates to view prices

Photo gallery for Best Western Melbourne City

Reviews

Popular amenities

Explore the area

Room options

View all photos for Standard Twin Room

Standard Twin Room

View all photos for Standard King Room

Standard King Room

View all photos for Standard Twin Room

Standard Twin Room

View all photos for Matchbox

Matchbox

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

View all photos for Standard Twin Room

Standard Twin Room

View all photos for Shoebox

Shoebox

View all photos for Rooftop Apartment

Rooftop Apartment

View all photos for Standard King Room

Standard King Room

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area

Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area

Similar properties

Great Southern Hotel Melbourne

About this property

Best Western Melbourne City

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Best Western Melbourne City Reviews

Reviews

Very good

8.4/10

9.0/10

7.6/10

7.6/10

Reviews

10/10 Excellent

Georgina

Georgina

10/10 Excellent

Lynette

Lynette

10/10 Excellent

Omar