Grand Hyatt Melbourne

5.0 star property

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Photo gallery for Grand Hyatt Melbourne

Stunning lobby with a grand staircase, decorative wall, and lush greenery.
Property video
Relax in our elegant lobby, featuring a central pedestal table, comfortable seating, and a contemporary chandelier.
Experience the grandeur of this spacious lobby with a high ceiling and geometric chandelier.
Experience the hotel's striking glass facade and grand entrance, leading to a luxurious lobby with upscale retail stores.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Spa

Explore the area

Map
123 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    ‪1 min walk‬
  • Melbourne Central
    ‪9 min walk‬
  • Rod Laver Arena
    ‪15 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

Room, 1 King Bed (Spa)

9.0 out of 10
Wonderful
(12 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(67 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

8.8 out of 10
Excellent
(12 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Diplomatic Suite (Grand Club Lounge Access)

  • 141 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds, River View (Grand Club Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed, River View (Grand Club Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds (Grand Club Lounge Access)

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed (Grand Club Lounge Access)

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

Grand Suite, 1 King Bed (Grand Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Corner

8.4 out of 10
Very good
(34 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(25 reviews)
  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(29 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Grand Hyatt Melbourne

Luxury hotel with a full-service spa and a 24-hour fitness center
This hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Grand Hyatt Melbourne offers 550 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

City Club Wellness has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The breakfast at Grand Hyatt Melbourne gets high marks from our customers. During your stay, you're just a quick walk from Collins Street. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Collins Kitchen
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages, body treatments, or aromatherapy at City Club Wellness
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a 24-hour gym, and a steam room
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Collins Street and Regent Theatre
Grand Hyatt Melbourne offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 9688 square feet (900 square meters) and includes a conference center. A hot tub, a 24-hour fitness center, and a sauna are also featured at the luxury Grand Hyatt Melbourne. Parking is available for a fee.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Collins Kitchen - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Ru-Co Bar - This cocktail bar serves light fare only. Happy hour is offered. Open select days.
Lobby Lounge & Bistro Bar - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Italian, Korean, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (AUD 90 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 48 to 52 for adults and AUD 24 to 26 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Collins Kitchen
  • Lobby Lounge & Bistro Bar
  • Ru-Co Bar

Things to do

  • 24-hour gym
  • Basketball
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Children's games
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (9,688 square foot of space)

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 33 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Designated smoking areas
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 95.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 48 to 52 for adults, and AUD 24 to 26 for children
  • Valet parking fee: AUD 90 per night (in/out privileges)
  • Rollaway bed fee: AUD 95.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Grand Hyatt Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1001 reviews
Rating 8 - Good. 188 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, lovely rooms and c friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Simon

Stayed 1 night in Apr 2025

10/10 Excellent

Shona

Stayed 1 night in Apr 2025

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place for my short stay weekend.
Stayed 2 nights in May 2025

10/10 Excellent

Jeanette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I particularly liked the spa, steam room, sauna and pool facilities.
Stayed 1 night in Apr 2025

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in May 2025

8/10 Good

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Sydney CBD opposite Hyde Park & just a Street away from Pitt St Mall. Friendly Staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Asimina, Mulgrave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel
Stayed 1 night in May 2025

10/10 Excellent

steven

Stayed 2 nights in Apr 2025

8/10 Good

Jeremy, Manly

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It’s an amazing hotel. But the unclean spa was really not good enough.
Stayed 3 nights in Apr 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean , service was excellent and amenities are great , loved the Ru Co bar very relaxing and welcoming . Did find that it was hard to wind down in my room as you can hear everything from the rooms around you , I was trying to have a restful day on the Saturday and all I could hear was the cleaning of rooms this went on most of the day either above me or on the floor I was on .
Stayed 3 nights in Apr 2025

10/10 Excellent

Saar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
definitely recommend the buffet breakfast best i've had staff are amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Joan Rosw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb experience!

The room we booked was super nice.. we have the river view and people there are very friendly. We had breakfast and it’s a nice experience for us who had this moment for the first time. Over all The place, food , and experienced are amazing.
Stayed 1 night in Apr 2025

10/10 Excellent

Adisak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Gregory, Sunrise Beach

Liked: Cleanliness
Stayed 4 nights in Apr 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice. We had a room on a high floor with a city view. Lots of coffee shops and food options nearby.
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Stayed 7 nights in Mar 2025

6/10 Okay

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely central hotel with great breakfast and fab view from room. We stayed over the F1 weekend so paid a lot of money which I guess is understandable but we were disappointed to discover there was no evening turn down service. I queried it and was told there was nobody available and during our stay, we didn’t have one at all. We were also a bit disappointed with the pool as had assumed it would be bigger and better considering the cost of the hotel. Lots of positives but those two negatives need pointing out.
Stayed 5 nights in Mar 2025

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff and service was excellent.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it, clean and comfortable
Stayed 1 night in Mar 2025

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location

Great hotel, great location. Room was very nice. Only small issue was the water pressure was average
Stayed 2 nights in Mar 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025