Grand Hyatt Melbourne

5.0 star property

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Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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123 Collins Street, Melbourne, VIC, 3000
  • Place, Collins Street
    ‪1 min walk‬
  • Place, Princess Theatre
    ‪7 min walk‬
  • Place, Melbourne Central
    ‪9 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(30 reviews)
  • River view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

Club Room, 1 King Bed (Grand Club Lounge Access)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed (Grand Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(88 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Spa)

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed, Corner

8.4 out of 10
Very good
(39 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds (Grand Club Lounge Access)

  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, River View (Grand Club Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds, River View (Grand Club Lounge Access)

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

Diplomatic Suite (Grand Club Lounge Access)

  • City view
  • 141 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(36 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Grand Hyatt Melbourne

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Grand Hyatt Melbourne offers 547 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The breakfast at Grand Hyatt Melbourne gets high marks from our customers. During your stay, you're just a quick walk from Melbourne Central. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi and wired Internet
  • Enjoy local cuisine while dining at Collins Kitchen
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with facials, deep-tissue massages, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a 24-hour gym, and a steam room
  • Guests have great things to say about the location and the breakfast
  • Steps from Collins Street and Regent Theatre
Grand Hyatt Melbourne offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

15 meeting rooms and limo/town car service are available. Event space at this hotel measures 9688 square feet (900 square meters) and includes a conference center. A hot tub, a 24-hour fitness center, and a sauna are also featured at the luxury Grand Hyatt Melbourne. Parking is available for a fee.

This 5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Collins Kitchen - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Ru-Co Bar - This cocktail bar serves light fare only. Happy hour is offered. Open select days.
Lobby Lounge & Bistro Bar - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (AUD 90 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 50 to 55 for adults and AUD 25 to 27.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Collins Kitchen
  • Lobby Lounge & Bistro Bar
  • Ru-Co Bar

Things to do

  • 24-hour gym
  • Basketball
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons

Family friendly

  • Children's games
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station
  • Conference centre (9,688 square foot of space)

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 33 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 10 2026 to August 31 2026 (dates subject to change):
  • Fitness facilities
The property will be renovating from April 10 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Sauna
  • Hot tub
  • Swimming pool
  • Tennis courts
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 95.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 50 to 55 for adults, and AUD 25 to 27.50 for children
  • Valet parking fee: AUD 90 per night (in/out privileges)
  • Rollaway bed fee: AUD 95.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Grand Hyatt Melbourne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1001 reviews
Rating 8 - Good. 170 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location location location. Solid amenities and all meals in Collins Kitchen were excellent
Stayed 4 nights in Dec 2025

10/10 Excellent

Sondang Meyhwa Angeline, Jagakarsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Dec 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
The room was spacious, clean, and a perfect location
Stayed 3 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good check in but no help offered by the door men with bags.
Stayed 1 night in Dec 2025

10/10 Excellent

Marni

Stayed 2 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Awesome experience. Luxurious stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Bibi F

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, excellent breakfast. Perfect location
Stayed 2 nights in Dec 2025

10/10 Excellent

NADER

Liked: Cleanliness, property conditions & facilities
Our stay at the Grand Hyatt in Sydney was grand! Our room was clean, specious, and had a good view of the river, city, and even the ocean! We had an issue with the AC and management were very quick to switch us to another room with similar views and 10 stories higher, since it was late in the evening and technician couldn’t estimate how long it will take to repair.
Stayed 4 nights in Dec 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, spotless comfy room.
Stayed 1 night in Dec 2025

10/10 Excellent

Nathan

Stayed 1 night in Dec 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Good room
Stayed 1 night in Dec 2025

8/10 Good

Marion

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view
Stayed 2 nights in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Great room
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
We stay at the Grand Hyatt, Melbourne every year for our wedding anniversary. Every year we are so impressed with the staff, food & service. The rooms are beautiful and if you opt in for the river view you will be impressed. We also regularly have a message at the Hyatt's Spa, best experience.
Stayed 1 night in Dec 2025

10/10 Excellent

Darren

Stayed 1 night in Nov 2025

10/10 Excellent

Adriane

Liked: Cleanliness, staff & service, amenities
Everything was perfect/ the toon, the breakfadt the staff and the conceirge.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great location
Stayed 4 nights in Nov 2025

8/10 Good

Lorea De La

Stayed 3 nights in Nov 2025

10/10 Excellent

Leanne

Stayed 1 night in Dec 2025

10/10 Excellent

Dannielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, amazing staff, amazing facilities All Over wonderful
Stayed 1 night in Dec 2025

6/10 Okay

Sam

Travelled with family
Liked: Staff & service
Booking with you, you get the worst room staying at the hire. It’s perfect standard room in the corner. I booked with the others. I’ll get a free upgrade book with you again.
Stayed 1 night in Dec 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities
Hotel was great. My room had the most underwhelming view.
Stayed 3 nights in Nov 2025

10/10 Excellent

Reem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Tim

Stayed 1 night in Nov 2025

10/10 Excellent

Kim

Stayed 2 nights in Oct 2025