Grand Hyatt Melbourne

5.0 star property

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Photo gallery for Grand Hyatt Melbourne

Lobby
Property video
Meeting facility
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
123 Collins Street, Melbourne, VIC, 3000
  • Place, Collins Street
    ‪1 min walk‬
  • Place, Princess Theatre
    ‪7 min walk‬
  • Place, Melbourne Central
    ‪9 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(30 reviews)
  • River view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

Club Room, 1 King Bed (Grand Club Lounge Access)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed (Grand Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(90 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Spa)

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

9.0 out of 10
Wonderful
(15 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed, Corner

8.4 out of 10
Very good
(39 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds (Grand Club Lounge Access)

  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, River View (Grand Club Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds, River View (Grand Club Lounge Access)

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

Diplomatic Suite (Grand Club Lounge Access)

  • City view
  • 141 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(36 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Grand Hyatt Melbourne

Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking.
Grand Hyatt Melbourne offers 546 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The breakfast at Grand Hyatt Melbourne gets high marks from our customers. During your stay, you're just a quick walk from Melbourne Central. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy local cuisine while dining at Collins Kitchen
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with massages, facials, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Collins Street and Regent Theatre
Grand Hyatt Melbourne offers its guests a full-service spa and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Meeting rooms and limo/town car service are available. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Grand Hyatt Melbourne. Parking is available for a fee.

This 5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Collins Kitchen - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Ru-Co Bar - This cocktail bar serves light fare only. Happy hour is offered. Open select days.
Lobby Lounge & Bistro Bar - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (AUD 90 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 50 to 55 for adults and AUD 25 to 27.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Collins Kitchen
  • Lobby Lounge & Bistro Bar
  • Ru-Co Bar

Things to do

  • 24-hour gym
  • Designer stores
  • Full-service spa
  • Shopping

Family friendly

  • Children's games
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 33 floors
  • Built in 1986
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 10 2026 to April 30 2027 (dates subject to change):
  • Tennis courts
The property will be renovating from April 20 2026 to April 30 2027 (completion date subject to change). The following areas are affected:
  • Sauna
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 90 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 50 to 55 for adults, and AUD 25 to 27.50 for children
  • Valet parking fee: AUD 90 per night (in/out privileges)
  • Rollaway bed fee: AUD 90 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Grand Hyatt Melbourne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1010 reviews
Rating 8 - Good. 172 out of 1010 reviews
Rating 6 - Okay. 64 out of 1010 reviews
Rating 4 - Poor. 22 out of 1010 reviews
Rating 2 - Terrible. 20 out of 1010 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Natalie

Stayed 1 night in Jan 2026

10/10 Excellent

steven

Liked: Cleanliness, amenities, property conditions & facilities
Spot on local. Great hotel
Stayed 1 night in Dec 2025

10/10 Excellent

anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location
Stayed 3 nights in Oct 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
Great staff, clean room with great amenities
Stayed 1 night in Feb 2026

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, quiet well appointed room with great view. Family friendly for travelling with a baby.
Stayed 2 nights in Feb 2026

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities
Great
Stayed 3 nights in Oct 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities
Friendly crew, centrally located , clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Titilola

Stayed 3 nights in Oct 2025

10/10 Excellent

Iuliu Andrei

Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome!! The room and the view.
Stayed 2 nights in Jan 2026

8/10 Good

Andreas

Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect and the staff were helpful and friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great hotel in a great location
Stayed 1 night in Oct 2025

2/10 Terrible

Peter

Travelled with partner
Disliked: Amenities, property conditions & facilities
Needs complete overhaul
Stayed 1 night in Jan 2026

8/10 Good

Glenn

Stayed 1 night in Jan 2026

8/10 Good

Sonali

Liked: Cleanliness, staff & service, amenities
Good location, room view was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Hassan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent service. Wonderful hotel in a beautiful city of Melbourne. Really enjoyed our stay. Hotel is very accommodating.
Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Melbourne
Stayed 1 night in Jan 2026

10/10 Excellent

Kar Hing

Liked: Cleanliness, amenities, property conditions & facilities
Room is really nice. Location is great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed a wonderful stay at the Grand Hyatt Melbourne had some Expedia points to use thought I might spend a day and a night in the city. The hotel was perfectly located close to everything, very quiet I was a bit worried about the trams being so close outside but couldn't hear them at all, couldn't hear any internal noises either witch was great. The bed was comfortable thought the decor of the room had character really enjoyed my stay. Thankyou
Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room comfortable and spacious the facility conveniently placed central to majority of locations in Melbourne staff at reception friendly and helpful breakfast was exceptional great value and excellent variety and service
Entrance from Russell street easy for uber drop offs and pick up
Stayed 4 nights in Jan 2026

8/10 Good

Sharyn

Stayed 2 nights in Dec 2025

10/10 Excellent

Bruce

Stayed 2 nights in Dec 2025

2/10 Terrible

Barkai Owi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 5 nights in Dec 2025