Grand Hyatt Melbourne

5.0 star property

Choose dates to view prices

Photo gallery for Grand Hyatt Melbourne

Lobby
Lobby
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Grand Suite, 1 King Bed (Grand Club Lounge Access) | City view
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool

Explore the area

Map
123 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    ‪1 min walk‬
  • Melbourne Central
    ‪9 min walk‬
  • Rod Laver Arena
    ‪15 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

Room, 1 King Bed (Spa)

9.4 out of 10
Exceptional
(11 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(61 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

8.6 out of 10
Excellent
(10 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Diplomatic Suite (Grand Club Lounge Access)

  • 141 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds, River View (Grand Club Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed, River View (Grand Club Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds (Grand Club Lounge Access)

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed (Grand Club Lounge Access)

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

Grand Suite, 1 King Bed (Grand Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Corner

8.4 out of 10
Very good
(31 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(21 reviews)
  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(25 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Grand Hyatt Melbourne

Luxury hotel with a full-service spa and a 24-hour fitness center
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Grand Hyatt Melbourne offers 550 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

City Club Wellness has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The breakfast at Grand Hyatt Melbourne gets high marks from our customers. During your stay, you're just a quick walk from Collins Street. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Collins Kitchen
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages, facials, or body treatments at City Club Wellness
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a 24-hour gym, and a steam room
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Collins Street and Regent Theatre
Grand Hyatt Melbourne offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 9688 square feet (900 square meters) and includes a conference center. A hot tub, a 24-hour fitness center, and a sauna are also featured at the luxury Grand Hyatt Melbourne. Parking is available for a fee.

This 5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Collins Kitchen - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Ru-Co Bar - This cocktail bar serves light fare only. Happy hour is offered. Open select days.
Lobby Lounge & Bistro Bar - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Italian, Korean, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (AUD 90 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 48 to 52 for adults and AUD 24 to 26 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Collins Kitchen
  • Lobby Lounge & Bistro Bar
  • Ru-Co Bar

Things to do

  • 24-hour gym
  • Basketball
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Children's games
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (9,688 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 33 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 95.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 48 to 52 for adults, and AUD 24 to 26 for children
  • Valet parking fee: AUD 90 per night (in/out privileges)
  • Rollaway bed fee: AUD 95.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Grand Hyatt Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1003 reviews
Rating 8 - Good. 188 out of 1003 reviews
Rating 6 - Okay. 83 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Stayed 3 nights in Mar 2025

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite hotel in Melbourne. Consistently high standards across all areas
Stayed 4 nights in Mar 2025

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel.
Stayed 5 nights in Mar 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service
Lovely hotel, great location, comfy larger beds, lots to like with a luxury feel, very deluxe ( expensive)breakfast, cute outdoor tennis court and cute small marble steam room in the lovely change rooms. Few things to improve: the pool area compared to the hotel is so daggy, dark, literally grey and frankly dirty. The pool/spa itself okay, great sized spa with weak jets, bit small pool and both need a good clean ( reguarly!!!). But the areas awful, no natural light, like an office frosted windows to the gym area, cheap grey furniture and old daggy couch, grit in the spa and nasty ring around it, rusty fittings, water stained tiles and mirrors, nasty matts and don't look in the grates around the pool...Needs some very serious care, upgrading and 5 star love, a mural of plants and colour and white furniture, would really brighten it up. The change rooms are much nicer than the pool area that also closes at 8 which is so stingy and early!!!! Seriously, how do you have such a high end deluxe 5 star hotel with a 2 star dark crusty grey outdated yuck pool area? Stingy on coffee pods but happily gave us more, in summer a top sheet would be good not just a quilt in 36 degrees but housekeeping accommodated well. And bathroom had no working fan or way to cover poo smells, staying in a room together doesn't mean you want to smell each other's poo.
Stayed 4 nights in Mar 2025

10/10 Excellent

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Hussein H

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Duncan

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Isabella La

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hyatt is always a delight! Make sure you indulge in the Buffet Breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
magnificient yarra river views from bedroom
Stayed 1 night in Mar 2025

10/10 Excellent

Triona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, beautiful hotel. Fantastic restaurants right beside the hotel and the hotel restaurant is lovely. Right in the CBD, walking distance to Flinders station, Fed square, the Yarra river, Arts precinct, and Southbank.
Stayed 2 nights in Mar 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Feb 2025

10/10 Excellent

NICHOLAS

Liked: Cleanliness, property conditions & facilities, room comfort
Early check in. Excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Juliyanti, Glastonbury

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a real treat it was lovely
Stayed 1 night in Mar 2025

10/10 Excellent

Dr Andrew

Stayed 2 nights in Feb 2025

10/10 Excellent

Juliyanti, Glastonbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations. Our room overlooking the Yarra river. Hot air balloons flying over our windows every early morning especially on the weekend. Makes spectacular morning view. A little problem with slow sink in our bathroom and the spa area can use some updating. Overall, wonderful hotel by the high end brand stores.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury accommodation in the best part of Melbourne city
Stayed 2 nights in Feb 2025

10/10 Excellent

R J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ojas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Tomohide

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, great early check in, great location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is located in one of the best areas in Melbourne. Easy walking to shops, resturants, thearter, concerts and sporting events. The Hotel is pristenly presented and the staff were excellent. Our room was very clean, beds excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025