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Hotel Grand Chancellor Melbourne

4.0 star property

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Photo gallery for Hotel Grand Chancellor Melbourne

Exterior
Superior Queen Room
Premier King Room
Premier King Room
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Princess Theatre
    ‪5 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Premier King Room

Premier King Room

Premier King Room

8.6 out of 10
Excellent
(41 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room

Classic King Room

Classic King Room

8.6 out of 10
Excellent
(91 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

9.0 out of 10
Wonderful
(24 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

8.2 out of 10
Very good
(18 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

9.0 out of 10
Wonderful
(167 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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Front of property
The Victoria Hotel Melbourne
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 2,229 reviews
The price is €73
includes taxes & fees
21 Apr - 22 Apr
The Victoria Hotel Melbourne

About this property

Hotel Grand Chancellor Melbourne

Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, valet parking, and 24-hour room service.
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium digital channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the pool at Hotel Grand Chancellor Melbourne. During your stay, you're just a quick walk from Melbourne Central. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served weekdays for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Melbourne Central and Princess Theatre
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 6 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Hotel Grand Chancellor Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Footlights - This restaurant serves breakfast only.
Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 35 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,382 square foot of space)

Accessibility

  • Lift

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 0-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 17 for children
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 676 out of 1341 reviews
Rating 8 - Good. 455 out of 1341 reviews
Rating 6 - Okay. 141 out of 1341 reviews
Rating 4 - Poor. 40 out of 1341 reviews
Rating 2 - Terrible. 29 out of 1341 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stranded in Melbourne by an airport fire. Good choice for a stay at the Grand Chancellor
Stayed 2 nights in Nov 2025

8/10 Good

Stephen

Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great bed and bathroom
Stayed 2 nights in Dec 2025

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, nice room. Easy check-in and out
Stayed 1 night in Dec 2025

10/10 Excellent

Allan, Manly

Stayed 2 nights in Dec 2025

6/10 Okay

Kenez

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room, but the bathroom was very small and not easy to use. The hotel is a bit dated, but the staff was friendly. Great location
Stayed 3 nights in Dec 2025

8/10 Good

Meredith

Liked: Cleanliness, staff & service, amenities
Good location. Clean room. Comfortable bed. Fair price.
Stayed 1 night in Dec 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Her Majesty’s theatre. Great breakfast selection. Staff were great and friendly. Bed was comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a fabulous stay at the Grand Chancellor Hotel Melbourne. The room was spotless and very well maintained, the bed was extremely comfortable, and the service was truly exceptional. Staff were friendly, professional, and always happy to help, which made the stay even more enjoyable. I would absolutely stay here again and highly recommend it to anyone visiting Melbourne.
Stayed 2 nights in Dec 2025

10/10 Excellent

Asad

Liked: Cleanliness, staff & service, amenities
The shower is amazing and they have really hot water.
Stayed 1 night in Dec 2025

10/10 Excellent

Darrel

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Dec 2025

10/10 Excellent

Sally L

Liked: Cleanliness, amenities, property conditions & facilities
First time at this hotel and I enjoyed my time. Great position. Easy to walk most places I want to go and close to tram for those hot days when you’d rather not walk. Staff were helpful and friendly. Amenities- restaurants and bars are reasonably priced and have a welcoming feel. Good hours too.
Stayed 2 nights in Dec 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay. I appreciate the balcony view on the 17th floor
Stayed 3 nights in Dec 2025

10/10 Excellent

Basil

Liked: Cleanliness, amenities, property conditions & facilities
Amazing check in. Arrived very early in the am and excellent service
Stayed 2 nights in Dec 2025

10/10 Excellent

georgia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were polite and professional
Stayed 3 nights in Dec 2025

8/10 Good

Tania

Business traveller
Liked: Cleanliness, staff & service, amenities
I didn't have a chance to try breakfast so can't comment. The room was clean and bed very comfortable, nice modern/updated bathroom with rain shower, however you wouldn't want to be taller than 6ft otherwise you wouldn't fit under the shower. There was a very loud hum from the airconditioner on & off throughout the night and due to the proximity of the building next door, my allocated room had very little natural light.
Stayed 2 nights in Dec 2025

8/10 Good

Bruce

Stayed 2 nights in Dec 2025

10/10 Excellent

Bruno

Liked: Cleanliness, amenities, property conditions & facilities
Great value
Stayed 2 nights in Dec 2025

6/10 Okay

Jawahar

Stayed 2 nights in Dec 2025

8/10 Good

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 6 nights in Dec 2025

10/10 Excellent

benjamin, hamilton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, perfect location for theatre, second time staying and will be back again
Stayed 1 night in Dec 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel offers reasonable value for money. The staff were courteous and helpful and the room was pleasant. The design of the bathroom allowed water to splash on the floor and having to step up into a rather narrow shower may cause difficulty for some.
Stayed 1 night in Dec 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, friendly and accommadting staff. Nice and close to the theatre which was an extra bonus.
Stayed 4 nights in Dec 2025

10/10 Excellent

Samyam

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2025