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Hotel Grand Chancellor Melbourne

4.0 star property

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Photo gallery for Hotel Grand Chancellor Melbourne

Exterior
A modern room with a flat-screen TV mounted on the wall, a desk with a lamp, a chair, and a minibar with beverages.
Premier King Room
Reception
Premier King Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Place, Her Majesty's Theatre
    ‪2 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Princess Theatre
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Premier King Room

Premier King Room

Premier King Room

8.6 out of 10
Excellent
(42 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic King Room

Classic King Room

Classic King Room

8.6 out of 10
Excellent
(96 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

9.0 out of 10
Wonderful
(25 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior King Room

Superior King Room

Superior King Room

8.4 out of 10
Very good
(19 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

9.0 out of 10
Wonderful
(175 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Grand Chancellor Melbourne

Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, valet parking, and 24-hour room service.
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium digital channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the pool at Hotel Grand Chancellor Melbourne. During your stay, you're just a quick walk from Melbourne Central. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served weekdays for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the clean accommodations and the location
  • Within a 10-minute walk of Melbourne Central and Princess Theatre
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 6 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Hotel Grand Chancellor Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Footlights - This restaurant serves breakfast only.
Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 35 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,382 square foot of space)

Accessibility

  • Lift

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 0-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 17 for children
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 704 out of 1377 reviews
Rating 8 - Good. 464 out of 1377 reviews
Rating 6 - Okay. 140 out of 1377 reviews
Rating 4 - Poor. 41 out of 1377 reviews
Rating 2 - Terrible. 28 out of 1377 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Teena

Liked: Cleanliness, staff & service, amenities
Was only 1staff member there. She was answering the phone and trying to check us in so it took awhile
Stayed 1 night in Feb 2026

8/10 Good

Samara

Stayed 1 night in Feb 2026

10/10 Excellent

Kelvin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2026

10/10 Excellent

Wendy

Stayed 2 nights in Feb 2026

10/10 Excellent

Hui

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Feb 2026

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities
Room was clean. Location great. Very good value for Money
Stayed 1 night in Feb 2026

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are helpful & friendly. Place is clean and quiet. Very accessible to all the shops & transportation.
Stayed 3 nights in Jan 2026

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Breakast
Stayed 4 nights in Jan 2026

10/10 Excellent

Sara-Jane

Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Great location. Friendly staff.
Stayed 1 night in Jan 2026

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very good
Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, good room and comfy bed. Everything spot on for value
Stayed 2 nights in Jan 2026

8/10 Good

Tom

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Helpful desk staff. Convenient location for what we were doing. Room smelled a bit mildewy when first entering.
Stayed 1 night in Jan 2026

8/10 Good

Judith Ann

Liked: Cleanliness, amenities, property conditions & facilities
Everything at this hotel was very good
Stayed 3 nights in Jan 2026

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Jan 2026

8/10 Good

Michelle

Stayed 2 nights in Jan 2026

8/10 Good

melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great value, location and service
Stayed 2 nights in Jan 2026

8/10 Good

John

Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Staff were awesome
Stayed 1 night in Jan 2026

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Kimberlea

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026

4/10 Poor

Hui

Stayed 3 nights in Jan 2026

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities
Clean renovated room, comfortable bed and bathroom with big shower head. We were on 17th floor so no city noise and lift worked promptly.
Stayed 2 nights in Jan 2026

6/10 Okay

Craige, GRANTHAM FARM

Stayed 2 nights in Jan 2026

8/10 Good

Ohnmar

Liked: Cleanliness, staff & service
Clean room and nice sheets.
Stayed 7 nights in Jan 2026