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Mercure Melbourne Therry Street

4.0 star property

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Photo gallery for Mercure Melbourne Therry Street

Exterior
Exterior
Meeting facility
Studio, 1 Queen Bed
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
43 Therry Street, Melbourne, VIC, 3000
  • Place, Queen Victoria Market
    ‪2 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Princess Theatre
    ‪17 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪19 min drive‬

Room options

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

8.4 out of 10
Very good
(36 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Privilege, Studio, 1 Queen Bed

Privilege, Studio, 1 Queen Bed

Privilege, Studio, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Single Beds

Studio, 2 Single Beds

Studio, 2 Single Beds

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Mercure Melbourne Therry Street

Along with a business center, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Mercure Melbourne Therry Street offers 80 accommodations with minibars and safes. 32-inch LCD televisions come with pay movies. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mercure Melbourne Therry Street. During your stay, you're just a quick walk from Melbourne Central. You'll find features like free WiFi in public areas, plus a business center and dry cleaning service.
  • Free WiFi and wired Internet
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Queen Victoria Market and 5 minutes by foot from Melbourne Central
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Mercure Melbourne Therry Street.

This 4-star Melbourne hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking; discounts available
  • Limited on-site parking

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mercure Melbourne Therry Street
Mercure Therry Street
Mercure Therry Street Hotel
Mercure Therry Street Hotel Melbourne
Mercure Melbourne Therry Street Hotel
Mercure Melbourne Therry
Mercure Melbourne Therry Street Hotel
Mercure Melbourne Therry Street Melbourne
Mercure Melbourne Therry Street Hotel Melbourne

Mercure Melbourne Therry Street Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 274 out of 1000 reviews
Rating 8 - Good. 452 out of 1000 reviews
Rating 6 - Okay. 163 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Sabina

Liked: Cleanliness, property conditions & facilities
Staff support was disappointing. A request for bath towels at 8:00 a.m. was delayed until 9:30 a.m. The TV remote in our room was not working due to dead batteries, and despite reporting this by phone and at reception, the request was not communicated and we were asked to wait. Additionally, even though we kept the key cards away from our phones as instructed, all three cards eventually stopped working.
Stayed 2 nights in Jan 2026

8/10 Good

KIN HO

Liked: Cleanliness, amenities, property conditions & facilities
Good location with cooking facilities
Stayed 3 nights in Nov 2025

8/10 Good

Rowly

Travelled with family
Liked: Cleanliness, amenities
Tired common areas but clean rooms provide convenience to explore a fun area of Melbourne
Stayed 3 nights in Dec 2025

6/10 Okay

Steven

Liked: Staff & service
First room I was given (10.02) was facing a wall of concrete, and the bathroom fan (very loud) couldn't be switched off. And no chairs viable to sit and operate a laptop from (back support missing). Contacted front desk and was told most rooms are like this due to other buildings either side = no views! Messaged Hotels.com support and was changed to another room the next day (10.09) which had nice open views, and a good desk chair and single sofa (also with great back support). So not all rooms are remotely the same in terms of furnishings. The second room also had the loud bathroom fan on 24x7, however the shower was L shaped, so the noise was somewhat masked. Both rooms with the door closed, the fan was loud enough to interrupt sleep, and couldn't be turned off. Easy to hear people walking the corridors, and the ceiling above. Plus wise it was very clean, and staff did their best with prompting. Location is also excellent right next to the market. Instant coffee was all Nescafe which tells you a lot too, no effort to dress the place up. Very basic. If you're a heavy sleeper, and just need a place to stay, it's ok for a few nights.
Stayed 3 nights in Nov 2025

10/10 Excellent

Suzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very convenient hotel for me when studying at RMIT. The room is clean, staff are helpful and easy to either eat out or go to a supermarket.
Stayed 5 nights in Sep 2025

6/10 Okay

Sergei

Business traveller
ok
Stayed 2 nights in Sep 2025

6/10 Okay

Ellen

Stayed 2 nights in Sep 2025

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2025

8/10 Good

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great to be in a quieter part of town with easy access to the CBD.
Stayed 3 nights in Sep 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Easy access to shopping, eateries & transport. Rooms are reasonably clean & staff very friendly and helpful. Would stay here again.
Stayed 5 nights in Aug 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just go somewhere else

It was that bad we turned around and left for another accommodation
Stayed 2 nights in Aug 2025

10/10 Excellent

Ka Man

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
fast check in and staff is helpful!
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived early and just wanted to drop off our luggage, but were welcomed to check in . It was a pleasant surprise and the desk was very helpful.
Stayed 3 nights in Aug 2025

6/10 Okay

Rowland

Liked: Cleanliness
It wasn't significant that the kitchen was closed with so many food options available. While the rooms were cleaned well, some maintenance is required; shower attachments and towel rack coming loose from the wall, hallways are dark and tired looking.
Stayed 3 nights in Jul 2025

8/10 Good

Tina

Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for Money

I found this Motel to be clean and comfortable Whist this is an older motel it was suitable for my needs Fresh bed and towels/clean shower with nice products Tv coffee etc Close to Victoria market and tram service Sometimes you just need a clean safe place to shower ,sleep and return to after a day of exploring without the high expense of other more fashionable motels
Stayed 1 night in May 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy
Stayed 2 nights in May 2025

10/10 Excellent

Sharman

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mecure Therry Street, VIC

My stay was outstanding. The room was spacious and plenty of room for me, parking was discounted through the hotel, customer service was great and shops, restaurants, public transport, bars and clubs was at walking distance. Very convenient
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Matthew

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Decor in need of update. Property was clean and staff professional. Area around hotel, especially stairs to car park, were dirty.
Stayed 1 night in May 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location suited my needs perfectly.
Stayed 3 nights in May 2025

10/10 Excellent

renato, Lake Coogee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the rooms and bathroom were clean and had lots of space the kitchenette had everything you needed
Stayed 5 nights in Apr 2025

6/10 Okay

Felicia

Travelled with group
Stayed 5 nights in Apr 2025

8/10 Good

Emily, Darwin

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Geumhee

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, and the room was quiet and clean. I Left my clothes there and they were very good at keeping them so I could get them back.
Stayed 4 nights in Mar 2025