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Aparthotel

Oaks Melbourne on William Suites

4.5 star property

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Photo gallery for Oaks Melbourne on William Suites

In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Reception
Exterior
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym
  • Breakfast available

Explore the area

View in a map
350 William Street, Melbourne, VIC, 3000
  • Place, Hardware Lane
    ‪3 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Queen Victoria Market
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪19 min drive‬

Room options

View all photos for Studio Apartment -Balcony

In-room safe, desk, laptop workspace, blackout curtains

Studio Apartment -Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Apartment -Park View & Balcony

In-room safe, desk, laptop workspace, blackout curtains

Studio Apartment -Park View & Balcony

  • Park view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Apartment -Park View & Balcony

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Studio Apartment -Park View & Balcony

  • Park view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Apartment -View & Balcony

In-room safe, desk, laptop workspace, blackout curtains

Studio Apartment -View & Balcony

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Studio park view & Balcony- No housekeeping

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Studio park view & Balcony- No housekeeping

  • Park view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Apartment Balcony- No Housekeeping

In-room safe, desk, laptop workspace, blackout curtains

Studio Apartment Balcony- No Housekeeping

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Apartment Park View & Balcony - No Housekeeping

In-room safe, desk, laptop workspace, blackout curtains

Studio Apartment Park View & Balcony - No Housekeeping

  • Park view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio with City -View & Balcony - No Housekeeping

In-room safe, desk, laptop workspace, blackout curtains

Studio with City -View & Balcony - No Housekeeping

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Oaks Melbourne on William Suites

A fitness center, self parking, and concierge services are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences like a sitting area and a coffee/tea maker.
Oaks Melbourne on William Suites offers 226 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium digital channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Oaks Melbourne on William Suites. During your stay, you're just a quick walk from Melbourne Central. Features include free WiFi in public areas, plus a gym and dry cleaning service. Built in 2013, this luxury aparthotel has 226 apartments on 35 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a furnished balcony, and a sitting area
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the proximity to public transportation
  • Steps from Flagstaff Gardens and 5 minutes by foot from Queen Victoria Market
As a guest of Oaks Melbourne on William Suites, you'll find a fitness center, a vending machine, and multilingual staff. WiFi is free in public spaces. The luxury Oaks Melbourne on William Suites also features tour/ticket assistance, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Melbourne aparthotel is smoke free.

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Car not required
  • Parking on site (AUD 39 per day; includes in/out privileges)
  • Limited on-site self parking

Family friendly

  • Childcare (surcharge)
  • Cot: AUD 20 per day

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch LCD TV with premium digital channels

Outdoor areas

  • Furnished balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In an entertainment district
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 226 units
  • 35 floors
  • Built in 2013

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59 per day.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 39 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 59 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Oaks William
Oaks William Aparthotel
Oaks William Aparthotel Melbourne
Oaks William Melbourne
William Oaks
Aparthotel Oaks on William West Melbourne
West Melbourne Oaks on William Aparthotel
Oaks William Aparthotel West Melbourne
Oaks William West Melbourne
Oaks on William West Melbourne
Aparthotel Oaks on William
Oaks William Aparthotel
Oaks William
Oaks On William West Melbourne
Oaks on William
Oaks Melbourne on William Suites Melbourne
Oaks Melbourne on William Suites Aparthotel
Oaks Melbourne on William Suites Aparthotel Melbourne

Oaks Melbourne on William Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2087 out of 4112 reviews
Rating 8 - Good. 1524 out of 4112 reviews
Rating 6 - Okay. 322 out of 4112 reviews
Rating 4 - Poor. 121 out of 4112 reviews
Rating 2 - Terrible. 58 out of 4112 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness
Room was adequate for 2 people.
Stayed 5 nights in Jan 2026

10/10 Excellent

James

Stayed 1 night in Jan 2026

4/10 Poor

Charlene

Disliked: Cleanliness
The staff were amazing - polite, friendly and willing to help. The location is perfect. Appreciated the use of the gym and laundry facilities. The room, however, was not clean. I had to ask housekeeping to wipe down the bathroom walls as there was dirt and possibly spots of blood. The night tables were dusty and dirty - clearly had not been wiped down in quite some time. I had to rewash cutlery, plates and wipe down counters.
Stayed 7 nights in Jan 2026

2/10 Terrible

Carol

Disliked: Cleanliness, amenities, property conditions & facilities
Balcony very close to neighbouring buildings and dominated by air con unit. Dreadful smell in room, stale cooking/ unclean
Stayed 6 nights in Jan 2026

8/10 Good

Fennessy

Travelled with group
Liked: Cleanliness, amenities
Just all good
Stayed 2 nights in Jan 2026

8/10 Good

Shane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Balcony had no view except other buildings kitchen was good but lacking cutlery overall still good place to stay
Stayed 8 nights in Dec 2025

8/10 Good

Eden

Stayed 3 nights in Dec 2025

10/10 Excellent

THERESA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Room was great. I didn’t have a view like my parents. But couldn’t fault my stay. Staff fantastic area fantastic
Stayed 4 nights in Jan 2026

10/10 Excellent

THERESA

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. View was fantastic. Great area Fantastic staff
Stayed 3 nights in Jan 2026

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely spacious clean room with great balcony
Stayed 5 nights in Dec 2025

10/10 Excellent

Shewa Nyla

Stayed 1 night in Dec 2025

10/10 Excellent

Ian

Liked: Cleanliness, room comfort
Room clean but some maintenance needed. Also why have a tiny vanity in the bathroom and then a blank space? Staff friendly. TV still not user friendly, though plenty of choice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Martyn

Stayed 7 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Spectaculer
Stayed 2 nights in Dec 2025

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff. Room was spacious with all necessary amenities. Nice view of the city and park.
Stayed 5 nights in Dec 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities
Very comfortable bed, great shower, excellent location for our needs.
Stayed 4 nights in Dec 2025

8/10 Good

Alison

Stayed 3 nights in Dec 2025

10/10 Excellent

Susan

Great view from balcony. Staff very friendly and efficient.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jake

Stayed 8 nights in Dec 2025

10/10 Excellent

Daniel Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For the price point its an absolute deal. Its next to a train station and tram, theres a chemist and convenience store next door to reception, park right across the street. BY FAR the best shower I've had in a hotel; water pressure and heat was fantastic. Beats the Hilton and all the resort hotels I've worked at. The pillows were also the best I've ever had, they weren't flat and deflated after 2 mins of laying on them. Good support and extra long size which was really nice. Very surprised, as I usually need to being my own from home to have a decent sleep. We got a comp upgrade to a beautiful park view, which I would definitely book next time I stay. The floor with the pool and gym did have a bad smell next to the elevator, but the facilities were fine. Very minor scuffs on side tables. Expected for a hotel if this tier and price, nothing was broken. 100% recommend going, especially for the price point.
Stayed 2 nights in Dec 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and had everything we needed for a nights stay. Close to transport and shop next door. Staff were friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Sepideh

Business traveller
Liked: Cleanliness, amenities
Everything was great, clean, stuff very helpful Will come back for next visit
Stayed 4 nights in Nov 2025

4/10 Poor

Steven

Business traveller
Disliked: Cleanliness
The room appeared quite dingy, there was a smell in there for the first couple of nights
Stayed 4 nights in Nov 2025

10/10 Excellent

Ricky

Liked: Cleanliness, room comfort
Our balcony was larger and suited us better. Our views were picturesque the kitchen was well equipped we were thrilled with our room. The greetings are fabulous and friendly all of the time
Stayed 4 nights in Nov 2025

4/10 Poor

Tia Tennae

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The room had a persistent stale smell throughout our stay. Upon check-in, we were advised that we would receive one room service for the week, however this never occurred. In addition, there was construction taking place next door, and we were repeatedly woken early in the mornings because of the noise.
Stayed 7 nights in Nov 2025