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Best Western Plus Gen X Inn

2.5 star property

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Photo gallery for Best Western Plus Gen X Inn

Reception
Standard Room, 1 King Bed, Accessible, Refrigerator
Exterior
Lobby
Fitness facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
1177 Madison Avenue, Memphis, TN, 38104
  • Place, Methodist University Hospital
    ‪5 min walk‬
  • Place, Minglewood Hall
    ‪16 min walk‬
  • Place, Beale Street
    ‪17 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Work Desk, Refrigerator, Shower Only

  • Sleeps 2

2 Queen Beds, Non-Smoking, Work Desk, Refrigerator

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Bathtub, Refrigerator, Non-Smoking

  • Sleeps 2

Similar properties

Lobby
Holiday Inn Express Memphis Medical Center Midtown by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,004 reviews
The price is €97
includes taxes & fees
21 Dec - 22 Dec
Holiday Inn Express Memphis Medical Center Midtown by IHG

About this property

Best Western Plus Gen X Inn

Hotel with free breakfast, near Beale Street
This smoke-free hotel features a fitness center, a 24-hour front desk, and free newspapers. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, RV/bus/truck parking, a front-desk safe, and a vending machine are onsite.
Best Western Plus Gen X Inn offers 32 accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. Plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Best Western Plus Gen X Inn, you're just a quick walk from Mississippi Boulevard Christian Church. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and an elevator
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Beale Street and a few minutes from FedExForum
Free breakfast is served. Public spaces have free WiFi and wired Internet. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus Gen X Inn. Free self parking is available.

This Memphis hotel is smoke free.

Guests are served free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (132 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Gen X
Best Western Gen X Inn
Best Western Plus Gen X
Best Western Plus Gen X Inn
Best Western Plus Gen X Inn Memphis
Best Western Plus Gen X Memphis
Gen X Inn
Inn X
X Inn
Best Western Gen x Hotel Memphis
Gen x Memphis
Gen x Hotel
Best Plus Gen X Memphis
Best Western Plus Gen X Inn Hotel
Best Western Plus Gen X Inn Memphis
Best Western Plus Gen X Inn Hotel Memphis

Best Western Plus Gen X Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 343 out of 1000 reviews
Rating 8 - Good. 337 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 94 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Christy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked the hotel very much BUT the toilets are WAY too short!
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Economically priced, safe hotel

Arriving to the hotel was kind of a surprise. We did not expect a razor wire fence around the lot (not typical where I’m from), but after some time there, it was appreciated. The building is not pretty on the outside, but the location was convenient for us, the staff were very friendly and the room was nice and clean. There are a lot of homeless in the area, just something to be aware of. None bothered us at the hotel though. The breakfast left much to be desired, we went to nearby cafes and coffee shops to get some decent food instead. It’s a great place to stay if you’re looking for something reasonably priced near the local hospitals or downtown area, and don’t mind the other things I mentioned above.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cheryl, Memphis

Liked: Cleanliness, staff & service, property conditions & facilities
We had to switch rooms because the first one smelled strongly like smoke. After that the stay was pleasant
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Stayed 4 nights in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the retro decor and simple amenities. Staff was great! 5 Stars.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Cleanliness

Um, cleaner would be better

Non-smoking hotel, which is fine as we do t smoke. Get to our room and the bathroom smelled STRONGLY of cigarettes. The smoke detector appeared to be working but was dangling from a wire several inches below the ceiling, not flush. And there was a large dead bug on the carpeted floor.
Stayed 1 night in Aug 2025

2/10 Terrible

Kaveh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place to stay. Super dirty, non operational elevator, full of insects, very bad smell, rusty water
Stayed 1 night in May 2025

8/10 Good

Lisa

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aug 15

We enjoyed the hotel for the quick overnight stay. We wished it could have accommodated a pool given the hot summer in Memphis in August.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
They worked withe when inwas running behind amd was efficient
Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the price. Breakfast was pretty good (just need gravy for the biscuits in the future lol). The room we had was 2 queens. The sheets were nice, bed was comfortable, and 4 pillows felt amazing. I had been using holiday inn, but gen x is probably my new go to!
Stayed 1 night in Aug 2025

6/10 Okay

BEAU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Ana

Liked: Staff & service
The area its great, the room i didn't like
Stayed 1 night in Jul 2025

2/10 Terrible

Brandon

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I need my deposit back
Stayed 1 night in Aug 2025

10/10 Excellent

Dionte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was lovely. We didn't realize that Memphis has high gang crime. We didn't venture out, but felt safe at the hotel only.
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful…10/10
Stayed 1 night in Jul 2025

8/10 Good

Waldemar, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient location (6 mins drive) from Beale Street
Stayed 1 night in Jul 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Amandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort

Slept sooo good,may have over slept after check out time 😅if my husband didnt wake me up! Everyone was super nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great! The best customer service I have seen at a Best Western. Great customer service! In addition, the breakfast was good, the beds were good.
Stayed 3 nights in Jun 2025

10/10 Excellent

yamani

Stayed 1 night in Jun 2025