Holiday Inn Downtown Memphis by IHG

3.0 star property

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Photo gallery for Holiday Inn Downtown Memphis by IHG

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Bar (on property)
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
160 Union Ave, Memphis, TN, 38103
  • Place, Peabody Ducks
    ‪2 min walk‬
  • Place, Beale Street
    ‪5 min walk‬
  • Place, FedExForum
    ‪6 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Double Beds, Accessible (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room, 2 Double Beds

7.2 out of 10
Good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

Premium Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

About this property

Holiday Inn Downtown Memphis by IHG

Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a 24-hour business center, valet parking, and a business center.
Holiday Inn Downtown Memphis by IHG offers 192 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Downtown Memphis by IHG. During your stay, you're just a quick walk from Beale Street. Features include free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Downtown Bar & Grill
  • Buffet breakfast served daily for a fee
  • Valet parking and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Steps from Peabody Ducks and AutoZone Park
  • Free local-area shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 5 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Downtown Memphis by IHG. A free area shuttle within 5.00 mi is available. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Memphis hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Downtown Bar & Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 5 mi
  • Valet parking on site (USD 27 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 17.51 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Downtown Bar & Grill

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 6,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17.51 per person
  • Valet parking fee: USD 27 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Beale
Holiday Inn Beale Hotel
Holiday Inn Beale Hotel Memphis-Downtown St.
Holiday Inn Memphis-Downtown Beale St.
Holiday Inn Downtown Memphis Hotel
Holiday Inn Downtown Memphis
Holiday Inn Beale Street
Memphis Holiday Inn
Holiday Inn Memphis
Memphis By Ihg Memphis
Holiday Inn Downtown Memphis
Holiday Inn Downtown Memphis by IHG Hotel
Holiday Inn Downtown Memphis an IHG Hotel
Holiday Inn Downtown Memphis by IHG Memphis
Holiday Inn Downtown Memphis by IHG Hotel Memphis

Holiday Inn Downtown Memphis by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 308 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 165 out of 1001 reviews
Rating 4 - Poor. 120 out of 1001 reviews
Rating 2 - Terrible. 165 out of 1001 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Kirk, Cleveland

It’s was ok
Stayed 1 night in Feb 2026

10/10 Excellent

Ira

Clean room & good staffing. Ac just wasn’t working, blew nothing but heat out
Stayed 1 night in Feb 2026

6/10 Okay

Eric

Stayed 4 nights in Feb 2026

2/10 Terrible

Schewone

Stayed 3 nights in Feb 2026

6/10 Okay

Ulrike

Travelled with partner
Liked: Amenities
Room was ok; overall, the hotel looked a little tired and like it's not been kept up to date
Stayed 2 nights in Feb 2026

10/10 Excellent

Justin

Liked: Amenities, property conditions & facilities
Location.
Stayed 1 night in Feb 2026

6/10 Okay

Leslie

Stayed 1 night in Feb 2026

6/10 Okay

Nick

Travelled with family and small children
Disliked: Cleanliness, amenities
location was great, the lobby was nice. The room was a mix of updated furniture, but older walls and shower. The bathroom had peeling wallpaper and stained ceiling panels. The carpet was stained and the room was missing the room number sign. Parking was $37 per night, which was much higher than other garages around.
Stayed 1 night in Feb 2026

6/10 Okay

Amelia

Business traveller, Travelled with partner
Liked: Cleanliness
Nice view it’s wasn’t that bad
Stayed 2 nights in Jan 2026

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great from service, clean room, no long wait time to be check in!
Stayed 1 night in Feb 2026

6/10 Okay

Dezirae

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
i enjoyed the room, no issues.
Stayed 1 night in Feb 2026

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice Clean Room. Convenience to everything Downtown.
Stayed 1 night in Feb 2026

4/10 Poor

Shaquilla

Stayed 2 nights in Feb 2026

8/10 Good

Andy

Stayed 1 night in Feb 2026

6/10 Okay

Michael

Stayed 1 night in Feb 2026

6/10 Okay

Termaine

Yes
Stayed 1 night in Jan 2026

6/10 Okay

Termaine

Liked: Cleanliness, property conditions & facilities
Water took to long to get hot
Stayed 1 night in Jan 2026

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No face towels were in room. Took water a long time to get hot
Stayed 1 night in Jan 2026

10/10 Excellent

TRINICE

Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay.
Stayed 3 nights in Jan 2026

2/10 Terrible

tia

Liked: Staff & service
Disliked: Cleanliness, amenities
The first room apparently had not been cleaned, the bed was not made, the linen from the bed had been thrown in the chair, there was urine in the toilet, the soap dish was just thrown in the sink. I went back to the desk before leaving to go eat and informed the attendant, she asked if I was saying the room was not clean and I said yes it couldn't have been, she then asked if I wanted the linen, but I said no because I paid for a room that should have been up to par. she contacted someone to get the room taken care of and I left the hotel to go eat dinner. Upon arriving back the attendant told me they moved to a new room because there were issues with that room. 2nd room- No heat, it's a negative 1 outside, no hot water, the remote did not work for the TV, by this time it's close to 1:00a.m., we just suffered thru it until we could get up and go home, that room gfelt like outdoors, when you turned the heater on it sounded like a generator running, the thermostat looked like it was born the same year I was 1972, after letting it run for about 45 mins nothing but cold air came out, the water, I let it run for 30 minutes, it never heated up. Miserable was an understatement, I had to put my coat on top of the covers and we tried to sleep basiclly glued to each other, which is why I'm just now voicing my complaints, I had to get home and get warm and sleep most of yesterday, and then they only do valet parking which was $30 for a piss poor stay. I want All my money back!
Stayed 1 night in Jan 2026

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness
The fridge in the room was not working. It was leaking water. The ice machine machine down the hall wasn’t working and we had to have a maintenance person come in to get the heat started.
Stayed 1 night in Jan 2026

8/10 Good

Zhimin

Stayed 2 nights in Jan 2026

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service
Want all guest to pay $30 for valet parking, no staff was even at the front desk had to wait for valet workers to call her then unnecessary attitude. Never again
Stayed 2 nights in Jan 2026

6/10 Okay

Cindy

Liked: Staff & service
We stayed here for the Blues challenge and the best thing about the hotel was the location close to Beale street. Small room, no tv on the first day and no room cleaning on the second. The luggage cart had a flat tire when we arrived and it was still flat 4 days later when we left. We will not be coming back.
Stayed 5 nights in Jan 2026

2/10 Terrible

Brian

The hotel WiFi did not work correctly. My devices
Stayed 4 nights in Jan 2026