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Hotel Hacienda VIP

4.0 star property

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Photo gallery for Hotel Hacienda VIP

Interior
Property grounds
Reception
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Calle 62, 441-A, entre 51 y 53, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪3 min walk‬
  • Place, Paseo de Montejo
    ‪6 min walk‬
  • Place, Plaza Grande
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Hacienda VIP

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and concierge services are onsite. Housekeeping is not available.
Hotel Hacienda VIP offers 8 air-conditioned accommodations with bathrobes and complimentary toiletries. Beds feature Egyptian cotton sheets. Flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Hacienda VIP, you're just a quick walk from Paseo de Montejo. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Within a 10-minute walk of Paseo de Montejo and Plaza Grande
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Hacienda VIP.

This 4-star Mérida hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:30 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: MXN 200 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • No lift

More

  • 2 floors
  • 3 buildings
  • Built in 2007
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 200 for adults and MXN 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacienda VIP
Hacienda VIP Merida
Hotel Hacienda VIP
Hotel Hacienda VIP Merida
Hotel Hacienda VIP Hotel
Hotel Hacienda VIP Mérida
Hotel Hacienda VIP Hotel Mérida

Hotel Hacienda VIP Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 161 out of 213 reviews
Rating 8 - Good. 29 out of 213 reviews
Rating 6 - Okay. 13 out of 213 reviews
Rating 4 - Poor. 5 out of 213 reviews
Rating 2 - Terrible. 5 out of 213 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

DARIUSH

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice boutique hotel in a very old building offering an interesting stay
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Margot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this lovely boutique hotel. The staff is very attentive.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really recommend the Hotel, it's a wonderful place.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the central area of Merida
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our stay at the Hacienda. Location is super convening and the property is large , rooms are spacious and nice. Price was great. Will be back on next visit to Merida
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hotel Hacienda and the Hotel Hacienda VIP, which are next door to each other - and both are amazing. Beautiful rooms, private balconies and pools, and wonderful and kind staff. Really wonderful hotel that I highly recommend.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is conveniently located near downtown and also Paseo Montejo. We walked to all the places from the hotel and the personnel from the hotel is very nice. We arrived at 11:30 pm and Albert received us, he was very helpful with information, Jaime also was very good. Sofia the masseuse is excellent.
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well restored historical building. It felt very private. We never had to share a pool with other guests as they were all located in different quarters. My two kids and I had a great stay. They also enjoyed the breakfast on premise.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can not say enough about this property. The staff, it was very clean, it was convenient, safe parking for the car, and it was so beautiful. The Hacienda is amazing! The wood, work the doors, the pools, the furnishings, all perfect. You mush be aware that this place is not for people who need an elevator so you must be prepared for stairs. Loved it!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+ service, accommodation, & location

We will be back here when we return to Merida! Albert and Isaac and crew could not have been more accommodating, and we absolutely loved our VIP suite. It surpassed expectations. Ideal location, too. We can't wait to go back!
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was warm, helpful and friendly and made my father and me incredibly welcomed and comfortable. The two rooms we rented were gorgeous and the pool was clean and felt private. Couldn’t imagine a more pleasant time in Merida.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suit was as one would expect, a real 4 star
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
I feel like my own Home!!!
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

I really enjoyed this hotel except the mattress was too hard for me and my husband. We would have liked a more comfortable bed. The style was beautiful and exotic and extremely clean. The staff were very friendly and helpful. If you want something different than the traditional style hotel, this is the place. Also very centrally located.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Fadi

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Great location downtown , priced in the high end , convenient to explore downtown ! Fantastic staff … but as I always say when you book a boutique hotel in a historical building set your expectations accordingly to what amnesties you will get ! If you prioritize comfort , stick to the big chain hotels ! Otherwise it’s an enjoyable exploration
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the staff and the breakfast options that were available. The hotel only had 3 floors but the steps were a little challenging due to curvature and incline of steps. There were also a number of mosquitoes in the room.
Stayed 2 nights in Jun 2023
Verified

4/10 Poor

Delia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was in poor condition, no amenities at all. Not even the basic.
Stayed 7 nights in Jul 2022
Verified

10/10 Excellent

Quincy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all of our years of traveling throughout Mexico. The Hotel Hacienda VIP was one of the nicest, well staffed, convenient, beautiful, well appointed, colonial hotels we've ever experienced. The entire staff and the owners were so personable, knowledgeable, kind, courteous and willing to help with any issues or questions. I have to single out Armando and Lucy. They were so helpful throughout our entire stay at the hotel. Lucy helped arrange our return shuttle ride back to the airport. And Armando was just an all around help with whatever we needed. He was always there to lend assistance whenever needed. We never got to introduce ourselves to the maid, but she was absolutely lovely. The two owners of the place were also incredible to work with. They were always available for any questions or issues and always with a smile on their faces. I would highly recommend a stay at The Hotel Hacienda VIP. Thanks, Quincy Bissic
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal estupendo y excelente trato, el lugar precioso y cerca de todo caminando, cuentan con estacionamiento a una cuadra. La habitación muy amplia y limpia
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

pablo

Liked: Property conditions & facilities
Disliked: Staff & service
En el portal Mencionan que aceptan animales de servicio, (contamos con todos los documentos legales) cuando llegamos el encargado no tenía idea y negó que estaba publicado por este portal y que no podíamos pasar, finalmente tras más de media hr alegando con esta persona y a su vez llamara al supuesto dueño accedió a darnos el cuarto de mala gana y de forma despectiva, de ahí empezó la mala experiencia pues todo el tiempo fue un tema de malas formas, y acoso por parte del escaso personal del hotel, no hay servicio de nada y si pides un agua o algún servicio te dicen que no hay personal para atender nada de nada Al día siguiente llegó lo peor, y l supuesto gerente a las 11 30 am se postró en la entrada y me dijo ya se tiene que ir porque su check out es a las 12 y pues ya se le tarde, total un tipo sin la más mínima idea de llevar un hotel donde se supone el servicio debe ser lo primero En resumen EVITEN llegar a este hotel pues está muy lejos de ser lo que publican y su personal carece de capacitación y profesionalismo Llevo años viajando y es por mucho la experiencia más mala desafortunadamente, dejó este post para evitar alguien más se lleve esta mala experiencia
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble

Hotel precioso y con atención de 1ra de todo el personal
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bonito, muy céntrico, si tiene estacionamiento, aunque no está en el hotel, me gusto mucho.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena opción
Stayed 7 nights in Jul 2024
Verified

6/10 Okay

Jose

Liked: Cleanliness
Disliked: Room comfort

Abusados

El hotel es muy bonito, lástima que los aires acondicionados no enfrían lo suficiente, son equipos pequeños para habitaciones tan grandes, las almohadas terribles, y por la noche no hay quien atienda, parece un hotel fantasma, no hay gente ni de seguridad, menos en la recepción etc,, obvio no contestan el teléfono y para rematar hay un bar cubano junto a la propiedad con música en vivo a muy alto volumen hasta las 2am, por cierto buena música, jaja (olvídense de descansar)
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

ANA LILIA RANGEL

Liked: Cleanliness, staff & service, property conditions & facilities
Hermosa casona que ofrece una excelente opción de hospedaje. Las habitaciones y jardines muy bien cuidados, excelente limpieza y muy céntrico. El personal sumamente amable. El punto malo, la tv no estaba configurada y comunicarse a recepción era complicado, pero la calidad y amabilidad del personal salvaron ese detalle. Le doy un 9/10.