See all properties

Hyatt Regency Merida Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Hyatt Regency Merida Hotel

2 restaurants, breakfast served
Outdoor pool, pool loungers
Serves lunch and happy hour
Executive lounge
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Avenida Colon Esquina Calle 60, Mérida, YUC, 97000
  • Place, Paseo 60
    ‪2 min walk‬
  • Place, Yucatan International Convention Center
    ‪3 min walk‬
  • Place, Paseo de Montejo
    ‪5 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪14 min drive‬

Room options

View all photos for Club Room, 2 Double Beds

Executive lounge

Club Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Executive lounge

Club Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Guest Room, Double Room

1 bedroom, minibar, in-room safe, individually furnished

Guest Room, Double Room

9.0 out of 10
Wonderful
(52 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually furnished

Room, 1 King Bed

9.0 out of 10
Wonderful
(63 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

1 bedroom, minibar, in-room safe, individually furnished

Room, 2 Double Beds (High Floor)

8.2 out of 10
Very good
(10 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, minibar, in-room safe, individually furnished

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(18 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Room - High Floor

1 bedroom, minibar, in-room safe, individually furnished

King Room - High Floor

  • Sleeps 3

View all photos for Room With Two Double Beds-High Floor

1 bedroom, minibar, in-room safe, individually furnished

Room With Two Double Beds-High Floor

  • Sleeps 3

View all photos for King Room

1 bedroom, minibar, in-room safe, individually furnished

King Room

  • Sleeps 4

Club King

  • Sleeps 4

View all photos for Suite, 1 King Bed (Regency)

Suite, 1 King Bed (Regency)

Suite, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Regency King Suite

1 bedroom, minibar, in-room safe, individually furnished

Regency King Suite

  • Sleeps 3

Similar properties

Exterior
Fiesta Americana - Merida
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, 1,175 reviews
The price is €152
includes taxes & fees
14 Feb - 15 Feb
Fiesta Americana - Merida

About this property

Hyatt Regency Merida Hotel

Hotel with 2 restaurants, 3-minute walk to Yucatan International Convention Center
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hyatt Regency Merida Hotel offers 286 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas and include desks. Televisions come with premium satellite channels.

Bathrooms include bathrobes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Regency Merida Hotel. During your stay, you're just a quick walk from Paseo de Montejo. Free WiFi in public areas, free self parking, and a free manager's reception are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Yucatan International Convention Center and 4 minutes by foot from Paseo de Montejo
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Regency Merida Hotel offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 9149 square feet (850 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hyatt Regency Merida Hotel. Self parking is free.

This 4-star Mérida hotel is smoke free.

The hotel hosts a free manager's reception daily.
Peregrina Bistro - This buffet restaurant serves breakfast only. A children's menu is available.
Lobby Bar Caffé - This lobby lounge serves lunch and light fare. Happy hour is offered. Open daily.
Spasso - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 12:30 PM for a fee: MXN 400 to 500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Caffé
  • Peregrina Bistro
  • Spasso

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (9,149 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1200 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 400 to 500 per person
  • Pet fee: MXN 1200 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Hyatt Merida
Hyatt Hotel Merida
Hyatt Merida
Hyatt Regency Merida
Hyatt Regency Merida Hotel
Merida Hyatt
Hyatt Regency Merida Hotel Merida
Merida Hyatt Regency
Hyatt Regency Merida
Hyatt Regency Merida Hotel Hotel

Hyatt Regency Merida Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1006 reviews
Rating 8 - Good. 188 out of 1006 reviews
Rating 6 - Okay. 76 out of 1006 reviews
Rating 4 - Poor. 26 out of 1006 reviews
Rating 2 - Terrible. 46 out of 1006 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Yoani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

4/10 Poor

Joseph

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The breakfast menu is fine, but it was not free and the bar was minimal and not always staffed.
Stayed 15 nights in Oct 2025

8/10 Good

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay but a little far to downtown shopping and dining area
Stayed 2 nights in Oct 2025

10/10 Excellent

MARIA C.

Liked: Cleanliness, staff & service, property conditions & facilities
We like it
Stayed 4 nights in Oct 2025

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Use the valet for your luggage unless you want to carry your bags up and down at least four normal flights of stairs on the way to the elevators. The food in the restaurant was rather bland. The breakfast is pricey at 500 pesos per person. Otherwise, the hotel is great, well-located, and staff is helpful. The standard room is a bit cramped.
Stayed 2 nights in Sep 2025

10/10 Excellent

Aurelio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bonito y seguro
Stayed 1 night in Sep 2025

10/10 Excellent

Andreina, Doral

Stayed 4 nights in Sep 2025

10/10 Excellent

Gerardo Antonio Siqueff

Stayed 2 nights in Aug 2025

10/10 Excellent

Mauricio, Leon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice place
Stayed 4 nights in Sep 2025

6/10 Okay

Orlando L.

Liked: Staff & service
Stayed 9 nights in Jul 2025

8/10 Good

Alejandro

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Mucho olor a humedad en habitaciones y pasillos Pésimo servicio de elevadores, solo 1 de 3 operando, espera de hasta 15 minutos para bajar del piso 12
Stayed 3 nights in Aug 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Aug 2025

10/10 Excellent

Lori

Stayed 1 night in Aug 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación y comodidad habitación , personal muy amable
Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge

Stayed 2 nights in Aug 2025

10/10 Excellent

Brenda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the hotel, in a very good area, close to main streets. Very clean and staff very helpful and friendly. I am considering it for future visits.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rutilo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice but I think the property needs to be updated. Over all great experience!
Stayed 7 nights in Aug 2025

10/10 Excellent

Andrea

.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my number 1 choice in merida
Stayed 18 nights in Jul 2025

8/10 Good

CHANDRAKALA

Travelled with family
Liked: Amenities
Staff were friendly, helpful. The lighting in bathroom was dull
Stayed 7 nights in Jul 2025

4/10 Poor

Josie

Travelled with family
Liked: Cleanliness, room comfort

So disappointing

Very disappointed- not the normal Hyatt standards. Arrival and check in was not welcoming. Club Lounge not up to normal standard of others. 6-8pm was the only time there was some service. Often no tea/ coffee/milk available. Snacks scarce out of the ‘cocktail hour’. When we arrived we were told we should come back at 6, it was 5.45pm. We only wanted some water! The guy on the last night of our stay ( Friday) helping in the club lounge was superb- and thoughtful but he stood out. The poor area was sad, sparsely furnish. Often needed to ask for towels, rubbish and dead plants in flower beds.The pool on Friday was cloudy and had paper napkins and other debris in it.Dirty towels left around but staff not busy and often sat at the bar on phones. I could go on. It will put me off booking a Hyatt. For the same price, we definitely should have stayer somewhere else in wonderful Merida. I felt so let down. I did raise my concerns via the Hyatt app ( they said they would tell the hotel but nothing they could do), I also DM’d via Instagram and found a card and some chocolates in my room but honestly they were also really unpleasant- curry powder flavoured ‘truffle’?!?! It did not make us feel any better.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alberto F

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Cielo

Liked: Cleanliness
Stayed 4 nights in Jun 2025