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Hyatt Regency Merida Hotel

4.0 star property

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Photo gallery for Hyatt Regency Merida Hotel

Outdoor pool, pool loungers
Property video
Serves lunch and happy hour
Outdoor pool, pool loungers
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Avenida Colon Esquina Calle 60, Mérida, YUC, 97000
  • Place, Paseo 60
    ‪2 min walk‬
  • Place, Yucatan International Convention Center
    ‪3 min walk‬
  • Place, Paseo de Montejo
    ‪5 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪15 min drive‬

Room options

View all photos for Club Room, 2 Double Beds

Executive lounge

Club Room, 2 Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

Executive lounge

Club Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Guest Room, Double Room

1 bedroom, minibar, in-room safe, individually furnished

Guest Room, Double Room

9.0 out of 10
Wonderful
(53 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually furnished

Room, 1 King Bed

9.0 out of 10
Wonderful
(64 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (High Floor)

1 bedroom, minibar, in-room safe, individually furnished

Room, 2 Double Beds (High Floor)

8.2 out of 10
Very good
(10 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, minibar, in-room safe, individually furnished

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(18 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Regency)

Suite, 1 King Bed (Regency) | Living area

Suite, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Exterior
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4.6 out of 5, Wonderful, 1,229 reviews
The price is €130
includes taxes & fees
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About this property

Hyatt Regency Merida Hotel

This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hyatt Regency Merida Hotel offers 286 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas and include desks. Televisions come with premium satellite channels.

Bathrooms include bathrobes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Regency Merida Hotel. During your stay, you're just a quick walk from Paseo de Montejo. Free WiFi in public areas, free valet parking, and a free manager's reception are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free valet parking and self parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Yucatan International Convention Center and 4 minutes by foot from Paseo de Montejo
  • Airport, train station pick-up, and train station drop-off shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Regency Merida Hotel offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 9149 square feet (850 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hyatt Regency Merida Hotel. An airport shuttle (available on request), a train station pick-up service, and a train station drop-off service are available for a fee. Free self parking and valet parking are available.

This 4-star Mérida hotel is smoke free.

The hotel hosts a free manager's reception daily.
Peregrina Bistro - This buffet restaurant serves breakfast only. A children's menu is available.
Lobby Bar Caffé - This lobby lounge serves lunch and light fare. Happy hour is offered. Open daily.
Spasso - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Train station pick-up shuttle (surcharge) from 6:00 AM to midnight
  • Train station shuttle on request
  • Train station drop-off (surcharge)
  • Free covered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 12:30 PM for a fee: MXN 400 to 500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Caffé
  • Peregrina Bistro
  • Spasso

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas
  • Wine tasting room

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (9,149 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Premium channels
  • Satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1200 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 400 to 500 per person
  • Airport shuttle fee: MXN 1850 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1850 (one-way), (from 4 to 12 years old)
  • Pet fee: MXN 1200 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Hyatt Merida
Hyatt Hotel Merida
Hyatt Merida
Hyatt Regency Merida
Hyatt Regency Merida Hotel
Merida Hyatt
Hyatt Regency Merida Hotel Merida
Merida Hyatt Regency
Hyatt Regency Merida
Hyatt Regency Merida Hotel Hotel

Hyatt Regency Merida Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1003 reviews
Rating 8 - Good. 187 out of 1003 reviews
Rating 6 - Okay. 79 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Maya

Disliked: Cleanliness, property conditions & facilities
I overpaid for the room through Expedia. Just don’t book this hotel with Expedia.
Stayed 1 night in Dec 2025

10/10 Excellent

Dianely

Stayed 1 night in Dec 2025

10/10 Excellent

Brett

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 2 nights in Jan 2026

8/10 Good

Cristobal

Stayed 1 night in Jan 2026

10/10 Excellent

Hector

Stayed 2 nights in Jan 2026

4/10 Poor

Maida

Stayed 2 nights in Jan 2026

10/10 Excellent

Felix, Hialeah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place.
Stayed 1 night in Jan 2026

8/10 Good

Susan

Stayed 6 nights in Dec 2025

10/10 Excellent

GUILLERMO

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Muy buena ubicación, excelente servicio. el buffet de desayuno no es barato, pero si lo vale.
Stayed 8 nights in Dec 2025

10/10 Excellent

NORMAN

Stayed 6 nights in Dec 2025

8/10 Good

Vanessa Dorothy

Stayed 5 nights in Dec 2025

10/10 Excellent

Kimberly Larissa

Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Excellent stay at Hyatt Regency Mérida. Clean, modern, and very comfortable rooms, with an ideal location near Paseo de Montejo. The staff were friendly and attentive, making the experience even better. Highly recommended and would definitely stay again.
Stayed 8 nights in Dec 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Excellent stay at Hyatt Regency Mérida. Clean, modern, and very comfortable rooms, with an ideal location near Paseo de Montejo. The staff were friendly and attentive, making the experience even better. Highly recommended and would definitely stay again.
Stayed 5 nights in Dec 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience close to local attractions, shopping and restaurants
Stayed 4 nights in Dec 2025

10/10 Excellent

ANA LAURA RODRIGUEZ

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
El personal del hotel es muy amable y atentos, las habitaciones súper limpias
Stayed 5 nights in Dec 2025

10/10 Excellent

Maria Jose

Stayed 3 nights in Dec 2025

10/10 Excellent

osvaldo

Stayed 2 nights in Nov 2025

10/10 Excellent

Walkyria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelent hotel. Close to many amenities, always clean, staff very courteous. restaurants really good. The experience there is fabulous.
Stayed 10 nights in Nov 2025

8/10 Good

Avelin

Stayed 1 night in Nov 2025

6/10 Okay

Balasubramanian

Liked: Cleanliness
Rooms are very dated. Very friendly staff
Stayed 2 nights in Nov 2025

8/10 Good

Andrea

Stayed 3 nights in Nov 2025

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fantastic Delicious buffet with lots of options
Stayed 4 nights in Nov 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Disliked: Amenities
Had lot of problems leaking and electric issues
Stayed 1 night in Nov 2025

6/10 Okay

Michelle

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I wouldn't rate this hotel 4 stars. 3 stars at best. Hotel is old and outdated, towels smell like chlorine, would expect a lot more from a Hyatt Regency. Room service food is horrible, so is the buffet at the restaurant. Very low quality in all aspects. Do not recommend.
Stayed 5 nights in Nov 2025

10/10 Excellent

Raquel

Liked: Staff & service, property conditions & facilities
Very nice place
Stayed 3 nights in Oct 2025