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Hyatt Regency Merida Hotel

4.0 star property

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Photo gallery for Hyatt Regency Merida Hotel

Relax by the rectangular pool surrounded by lounge chairs and lush greenery.
Enter a classic dining space with ornate archways, polished floors, and elegant decor.
Enjoy a refreshing drink at our bar, featuring a stylish countertop and lush greenery.
Experience the city from our modern hotel's rooftop pool, surrounded by a vibrant urban landscape.
Relax in our spacious lobby, featuring a curved seating area with a sofa and decorative vases.

Popular amenities

  • Bar
  • Parking included
  • Pet-friendly

Explore the area

Map
Avenida Colon Esquina Calle 60, Mérida, YUC, 97000
  • Yucatan International Convention Center
    ‪3 min walk‬
  • Paseo de Montejo
    ‪3 min walk‬
  • Mérida Cathedral
    ‪3 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬

Room options

View all photos for Club Room, 2 Double Beds

Executive lounge

Club Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(57 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Guest Room, Double Room

Minibar, in-room safe, individually furnished, desk

Guest Room, Double Room

8.8 out of 10
Excellent
(45 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Executive lounge

Club Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Minibar, in-room safe, individually furnished, desk

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(8 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Minibar, in-room safe, individually furnished, desk

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(13 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Regency)

Suite, 1 King Bed (Regency)

Suite, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

Relax by the hotel's large rectangular pool surrounded by lounge chairs and lush greenery.

Fiesta Americana - Merida

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, (1085)
The price is €180
for 1 room
includes taxes & fees
8 Aug - 9 Aug
Fiesta Americana - Merida

About this property

Hyatt Regency Merida Hotel

Eco-certified hotel with 2 restaurants and a fitness center
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hyatt Regency Merida Hotel offers 286 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas and include desks. Televisions come with premium satellite channels.

Bathrooms include bathrobes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Regency Merida Hotel. During your stay, you're just a quick walk from Paseo de Montejo. Free WiFi in public areas, free self parking, and a free manager's reception are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Yucatan International Convention Center and 4 minutes by foot from Paseo de Montejo
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Regency Merida Hotel offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 9149 square feet (850 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Hyatt Regency Merida Hotel. Self parking is free.

This 4-star Mérida hotel is smoke free.

The hotel hosts a free manager's reception daily.
Peregrina Bistro - This buffet restaurant serves breakfast only. A children's menu is available.
Lobby Bar Caffé - This lobby lounge serves lunch and light fare. Happy hour is offered. Open daily.
Spasso - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 12:30 PM for a fee: MXN 400 to 500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Caffé
  • Peregrina Bistro
  • Spasso

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (9,149 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Premium channels
  • Satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1200 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 400 to 500 per person
  • Pet fee: MXN 1200 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Hyatt Merida
Hyatt Hotel Merida
Hyatt Merida
Hyatt Regency Merida
Hyatt Regency Merida Hotel
Merida Hyatt
Hyatt Regency Merida Hotel Merida
Merida Hyatt Regency
Hyatt Regency Merida
Hyatt Regency Merida Hotel Hotel

Hyatt Regency Merida Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 666 out of 1016 reviews
Rating 8 - Good. 204 out of 1016 reviews
Rating 6 - Okay. 77 out of 1016 reviews
Rating 4 - Poor. 28 out of 1016 reviews
Rating 2 - Terrible. 41 out of 1016 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Delsia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay!! Service excellent!!
Stayed 1 night in Apr 2025

10/10 Excellent

STEVE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay at the Hyatt!
Stayed 1 night in Apr 2025

4/10 Poor

Carolina, Chicago

Travelled with family
Disliked: Cleanliness
very humid in the room, even with the air conditioner on.
Stayed 1 night in Dec 2024

6/10 Okay

Leo Pido

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Very good location in down town very safe area an beautifull town
Stayed 7 nights in Mar 2025

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient if you are traveling to paseo montejo
Stayed 2 nights in Apr 2025

10/10 Excellent

Olanrewaju

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Leonel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best options in Merida. Close to Paseo Montejo and various touristic attractions. Service from Victor, Enrique, Angel and excellent Chefs Alam and Silvano at Peregrina and Lounge Club at 17th floor made the difference. Although there was some A/C issue at my room the front desk staff worked diligently and solve the issue and offer another room. Worth the money.
Stayed 6 nights in Apr 2025

10/10 Excellent

Nancy, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Mar 2025

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Mar 2025

2/10 Terrible

Mark, Terrace

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good blankets. Room was old
Stayed 2 nights in Mar 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service
It is OK
Stayed 1 night in Mar 2025

8/10 Good

Luanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Matthew

Great place, wonderful pool area and great morning brunch.
Stayed 6 nights in Mar 2025

6/10 Okay

JOSE, Mexico City

Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

carlos

Disliked: Room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Stayed 4 nights in Feb 2025

6/10 Okay

Ana

Liked: Cleanliness
Stayed 3 nights in Feb 2025

2/10 Terrible

Daniela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst EXPERIENCE ever

I have traveled the world for the past 40 years, I have stayed at youth to 5 stars hotels and this experience at the Hyatt Regency in Merida Mexico was the most horrible travel nightmare I’ve ever encountered. We were thrown out of the hotel due to a employee strike a 280 room hotel, and I did not find accommodations to stay for my god Childs wedding‘s and I had to travel back home.
Stayed 4 nights in Feb 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Rebeca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Arturo, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Property conditions & facilities
Hotel closed with no notice, no plans to help guests with trnsition. Got a note (in Spanish) under the door this morning, the rest of my stay abruptly cancelled.
Stayed 2 nights in Feb 2025