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ibis Metz Centre Gare

3.0 star property

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Exterior
Bar (on property)
Restaurant
Double Room, Multiple Beds
Desk, iron/ironing board, free WiFi, bed sheets

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Pet-friendly
  • Breakfast available

Explore the area

Map
3, Bis Rue Vauban, Metz, Moselle, 57000
  • Centre Pompidou-Metz
    ‪4 min walk‬
  • Metz Christmas Market
    ‪9 min walk‬
  • Metz Cathedral
    ‪13 min walk‬
  • Metz (ETZ-Metz - Nancy - Lorraine)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Multiple Beds

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Multiple Beds

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Single Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Single Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(12 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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  • Breakfast available
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4.0 out of 5, Very good, (398)
The price is €65
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includes taxes & fees
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About this property

ibis Metz Centre Gare

Hotel in Metz with a 24-hour front desk and a bar
A bar/lounge, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite. Housekeeping is not available.
Ibis Metz Centre Gare offers 72 accommodations with hair dryers. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers.

This Metz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at ibis Metz Centre Gare, you're just a quick walk from Quartier Impérial. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Onsite recreation includes bike rentals
  • Just a 5-minute walk from Quartier Impérial and 7 minutes by foot from Centre Pompidou-Metz
  • Dogs welcome for a fee (restrictions apply)
As a guest of ibis Metz Centre Gare, you'll find multilingual staff, complimentary newspapers in the lobby, and laundry facilities. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Ibis Metz Centre Gare also features dry cleaning/laundry services, express check-out, and a front-desk safe.

This 3-star Metz hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 5:30 AM to 10:00 AM and on weekends from 5:30 AM to noon.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 10 per day)

Food and drink

  • Buffet breakfast available for a fee 5:30 AM to 10:00 AM on weekdays and 5:30 AM to noon on weekends; EUR 13.90 for adults and EUR 6.95 for children
  • A bar/lounge

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (67 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per day
  • Only dogs are allowed
  • Weight limit: 110 lbs per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.90 for adults and EUR 6.95 for children
  • Nearby parking fee: EUR 10 per day (246 ft away)
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ibis Gare Hotel Metz Centre
ibis Metz Centre Gare
Accor Metz Centre Gare
ibis Metz Centre Gare Hotel
ibis Metz Centre Gare Metz
ibis Metz Centre Gare Hotel
ibis Metz Centre Gare Hotel Metz

ibis Metz Centre Gare Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 128 out of 485 reviews
Rating 8 - Good. 223 out of 485 reviews
Rating 6 - Okay. 89 out of 485 reviews
Rating 4 - Poor. 32 out of 485 reviews
Rating 2 - Terrible. 13 out of 485 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Steve

Disliked: Cleanliness, property conditions & facilities, room comfort

Will not use again

Elevator was not working properly, room was too hot, opened window but very noisy. Duvet had large blood stain and trash under the bed.
Stayed 1 night in Oct 2024

8/10 Good

Hans

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Mihir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

mrs helen l

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard Ibis offering. Good breakfast selection, close to main restaurant areas, all walkable
Stayed 1 night in Jul 2024

2/10 Terrible

Julianne

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smelled of smoke. Balcony dirty with cigarette butts Elevator small and scary. Location not safe at night. Not a good place. Couldn’t sleep.
Stayed 1 night in Jun 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

2/10 Terrible

Vittoria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

RAHMOUNI

Business traveller

Imrovement expected

Very tight area for breackfast
Stayed 2 nights in Apr 2024

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Budget hotel

Great location for public transport with train station, bus and metro services on your doorstep 5 min walk to the Pompidou centre and metro shopping centre Building and rooms are tired and dated but it’s a budget option and the staff are extremely welcoming and helpful
Stayed 3 nights in Apr 2024

2/10 Terrible

Anwar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Apt is a total mess!No customer service at the facility.I never slept there and need my refund!
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort

Expected more cleanness, especially during covid19

The room was dusty and did not seem to be cleaned well. Curtains were old and got holes everywhere. Breakfast tables were not cleaned after people used them and it was difficult to find a clean table.
Stayed 1 night in Oct 2021

8/10 Good

Catalin

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Solid hotel

The hotel is nothing special but fine for a quick stay in Metz. The location is excellent, right by the train station. They seemed to be taking very good steps with regards to Covid-19, as they instructed us to leave windows open when leaving the room.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

6/10 Okay

Viviane

Liked: Staff & service
Disliked: Cleanliness

Security + hygiene

Street to hotel entrance passage is miserable + very unpleasant. Urgent renovation needed for the elevator, dirty carpets in and outside rooms !
Stayed 1 night in Jul 2019

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good little cheap Ibis. (1nt stay)

It is a cheap Ibis, so as long as you remember that you will be ok. Small clean room a short stroll from town with parking underground a couple of minutes away at a reduced rate.
Stayed 1 night in Jun 2019

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, room comfort

Great value friendly staff

Opposite the station and minutes away from the Pompidou centre this place is great value. Welcomed by a very friendly receptionist who was very helpful re parking in safe underground car park at the Gare (discounted if you stay at the hotel). A 15 min walk to the cathedral through lively town centre.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bridgette at the front desk was awesome, spoke excellent English, and called taxis all overtown as our french proved to be inadequate
Stayed 1 night in May 2019

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Metz Getaway

Everything was as expected. Right next to train station and only 5 min walk to city center. Check in was smooth. Price was very reasonable.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Very handy location for rhe station, friendly staff.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Friendly, unfussy, well located.
Stayed 3 nights in Nov 2018

6/10 Okay

John

Overall this a strictly utilitarian hotel, located directly across the street from the train station and within easy walking distance to both the old town center and the Centre Pompidou Metz. What the hotel lacked was any real standard of cleanliness or comfort. The tiny rheumatic elevator made a bad first impression, obviously worn out and presenting a smeared filthy mirror. As I was in the room opposite the elevator I heard the wheezing mechanics of each ascension into the night. The room was bare wood floor, most of the channels on the tv did not receive properly and the paper thin walls made it obvious I was not the only person staying in the hotel. Some sort of shampoo was provided in the shower but nothing else. The mold creeping up the tile grouting from the shower stall baseboard was enough to let me ignore the lack of soap and skip the shower. Though I did enjoy seeing the Pompidou center from my window, I wondered if the other ibis just one block removed from the station might have been a bit warmer and more comfortable. Judging by the other guests at breakfast most were here like me just passing through and not expecting much. That's what we got.
Stayed 1 night in Nov 2018

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine for a night

The hotel was fine, overlooking the station. It's an Ibis so does what it says on the tin! Only comment would be is that it was too hot in the room and with our room facing the station was too noisy to leave the window open.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

6/10 Okay

TK, BKK

Liked: Cleanliness, staff & service, room comfort

quite small room

everything is fine but the air con is broken. besides, wifi accidently broken on my stay.
Stayed 1 night in Sep 2018

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good location in beautiful city. Awful staff

The hotel was clean and comfortable and well located next to the station and within short walking distance of the main sights. I found the staff lacked adequate customer skills. They had next to no knowledge of the local area or transport services or none they were able to share (if I lived in a modest size of Metz I think I'd know the public transport system like the back of my hand within a month and the main goings on). I was also irked by the lack of customer care. Repeatedly over the course of my stay my keycards were cancelled and I needed to go down stairs to get them reset. The first time ok a mistake, the second time inconvenient, the third time major irritation, especially after having to walk up and down and back up six flights of stairs as the lift alternative was a tiny boxlike contraption that took all day to call and I didnt much fancy getting stuck in on a 30 degree day. When I pointed out that this was a problem that needed to be looked into I just got a shrug and glare. Some could perceive this as French nonchalance. I perceived it for what it was substandard conceited arrogance that has no place in a customer service role in a large hotel chain. Boot your staff up the backside or give them their marching orders. They let you down.
Stayed 3 nights in Jul 2018