4/10 Poor
Steven
Travelled with partner
4 Oct 2025
Disliked: Staff & service, amenities, property conditions & facilities
This hotel claim to be Grand, maybe 100 years ago. Decor is depressing, dark but worse the staff treat you like you are a nuisance. The guy that checked us in was great but it was down hill from there. It was the worst breakfast I’ve ever had at any hotel ever. The set up for breakfast has everyone forced into a triangular area to get bad food. We booked 3 nights, had breakfast once and then checked out a day early leaving 300 on the table just to get out of there.
Staff are very rude, especially the maid. I asked the concierge to recommend a steak restaurant within walking distance and she responded “I don’t know,” the next day we left and drove about 400 feet and turned right and sure enough there was a steak restaurant right there.
This is an old rundown and dark hotel. Certainly not more than a two star at most. I cannot describe how bad the breakfast was.
We left and drove to Florence where the staff at our hotel smiled and welcomed us with good morning and how was your staff questions.
When we checked out a day early from the Andria Doria as we now call it the front desk agent didn’t even as why. Maybe he already knew.
Steven
Stayed 2 nights in Oct 2025