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Hotel Excelsior San Marco

4-star property
Piazzale della Repubblica 6, Bergamo, BG (01) 562 1066
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4.4 out of 5
Excellent!
See all 18 ebookers Reviews

"Staff were excellent, close proximity to everything, Citti Alta etc., Would have loved to see the tricolor 🇮🇪 Fly for my visit 😊 overall I couldn ... " More

By a verified traveller on Thu 29 Aug 2019

Points Of Interest

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Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€101* Per night/room 19 May - 20 May

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room selected at Check-In

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Business Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Hotel Excelsior San Marco. During your stay, you're just a quick walk from Matris Domini Monastery. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Roof Garden Restaurant
  • Self-parking available for a fee
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 5-minute walk from Matris Domini Monastery and 5 minutes on foot from Cantoniera della Presolana
  • Cats and dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel Excelsior San Marco ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Excelsior San Marco

Everyone (12) Couples (2) Family (1)
5 out of 5
Staff were excellent, close proximity to everything, Citti Alta etc., Would have loved to see the tricolor 🇮🇪 Fly for my visit 😊 overall I couldn’t fault it, staff were second to none 👍 💯%

Posted by on 29 Aug 2019

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Comment from Hotel Management

30 Aug 2019 by Hotel Excelsior San Marco

Dear Guest thanks for staying with us. We Work hard to make our guests happy and appreciate your compliments ! At Hotel Excelsior San Marco, we strive to provide a nice service experience for every customer; therefore your feedback is very important to us ! To avoid tensions we expose the national flags based on the number of guests of the previous year :-) We look forward to giving welcome again! Thank you very much! Best Regards Hotel Excelsior San Marco

5 out of 5

it is in centre

Pros: it is in centre of Bergamo
VERY NICE HOTEL,IT IS IN CENTRE OF BERGAMO ,NEAR TO ALTA CITTA

Posted by , from ROMANIA on 2 Oct 2017

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Comment from Hotel Management

5 Oct 2017 by Hotel Excelsior San Marco

Dear Mr Ungur Alexandru, Thanks for staying with us. We Work hard to make our guests happy and appreciate your lovely review. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

5 out of 5
Bergamo Alto gut erreichbar

Posted by , from Gossau on 15 Apr 2024

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Comment from Hotel Management

18 Apr 2024 by Hotel San Marco

Dear Mrs. Maria, thanks for staying with us. We Work hard to make our guests happy and appreciate your review and your compliments for the Staff and services ! We look forward to giving welcome again! Best Regards Hotel Excelsior San Marco

5 out of 5

Posted by on 15 Dec 2022

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4 out of 5
-

Posted by on 1 Nov 2022

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Comment from Hotel Management

5 Nov 2022 by Hotel Excelsior San Marco

Dear Guest,we thank you for sharing your experience at our hotel !We hope to have you back in our beautiful city soon.Our best regardsHotel Excelsior San Marco

5 out of 5
View from the room was excellent. Staff were very friendly. It was nice to stay in a hotel, which wasn’t like in every new hotels nowadays, i liked the old charm!

Posted by on 30 Jul 2022

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Comment from Hotel Management

30 Jul 2022 by Hotel Excelsior San Marco

Dear Guest, we thank you for sharing your experience at our hotel ! We hope to have you back in our beautiful city soon. Our best regards Hotel Excelsior San Marco

5 out of 5
Die Aussicht auf die Stadt

Posted by on 22 Oct 2021

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Comment from Hotel Management

22 Oct 2021 by Hotel Excelsior San Marco

Dear Sig. Roberto, thanks for staying with us. We Work hard to make our guests happy and appreciate your lovey review! We look forward to giving welcome again! Best Regards Hotel Excelsior San Marco

4 out of 5

Posted by on 2 Oct 2021

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4 out of 5

Posted by on 12 Sep 2021

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5 out of 5

Posted by on 30 Aug 2021

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About the Hotel Excelsior San Marco

Location Piazzale della Repubblica 6, Bergamo, BG 24122

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 11 August to 18 August:

  • Dining venue

The property will be renovating from 1 November 2023 to 31 August 2024 (completion date subject to change). The following areas are affected:

  • Meeting facilities
  • Selected guestrooms

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hotel Excelsior San Marco. Parking is available for a fee. This 4-star Bergamo hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 8 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1960
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Bergamo Alta Funicular (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Excelsior San Marco offers 155 accommodations with minibars and a safe. Beds feature down duvets. This Bergamo hotel provides complimentary wireless Internet access. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Down blanket
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.

Roof Garden Restaurant – This restaurant specialises in international cuisine and serves lunch and dinner. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 10 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards, debit cards, mobile payments and cash

Mobile payment options include: Apple Pay

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards, cash, mobile payments and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Apple Pay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excelsior San Marco
  • Excelsior San Marco Bergamo
  • Excelsior San Marco Hotel
  • Hotel Excelsior San Marco
  • Hotel Excelsior San Marco Bergamo
  • Hotel San Marco
  • San Marco Excelsior
  • Excelsior San Marco Bergamo
  • Hotel Excelsior San Marco Hotel
  • Hotel Excelsior San Marco Bergamo
  • Hotel Excelsior San Marco Hotel Bergamo

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.