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Crowne Plaza Minneapolis West by IHG

3.5 star property

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Photo gallery for Crowne Plaza Minneapolis West by IHG

Exterior
Exterior
Exterior
Daily full breakfast for a fee
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
3131 Campus Drive, Plymouth, MN, 55441
  • Place, Plymouth Playhouse
    ‪18 min walk‬
  • Place, Sky Zone Indoor Trampoline Park
    ‪2 min drive‬
  • Place, Mall of America
    ‪23 min drive‬
  • Airport, Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(19 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Double Beds

7.8 out of 10
Good
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, soundproofing

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(17 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 158 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Crowne Plaza Minneapolis West by IHG

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a health club, outdoor tennis courts, and a sauna are onsite.
Crowne Plaza Minneapolis West by IHG offers 243 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels.

This Plymouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa at Plymouth Creek has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Minneapolis West by IHG. During your stay, you'll be within walking distance of Plymouth Playhouse. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine and garden views while dining at Creekside Cafe and Lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with deep-tissue massages, body wraps, or facials at Spa at Plymouth Creek
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a sauna
  • Just a 2-minute drive from Plymouth Playhouse and a few minutes from Sky Zone Indoor Trampoline Park
  • Pets welcome for a fee (restrictions apply)
Crowne Plaza Minneapolis West by IHG offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There's a restaurant on site. A free manager's reception is offered on select days. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 35 meeting rooms are available. Event space at this hotel measures 38193 square feet (3548 square meters) and includes conference space. A health club, a hot tub, and a sauna are also featured at the business-friendly Crowne Plaza Minneapolis West by IHG. Free self parking is available.

This 3.5-star Plymouth hotel is smoke free.

The hotel hosts a free manager's reception on select days.
Creekside Cafe and Lounge - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 12 to 19 for adults and USD 9 to 11 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Creekside Cafe and Lounge

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 35 meeting rooms
  • 38,193 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 7.5 percent of room rate
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • Housekeeping
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 19 for adults, and USD 9 to 11 for children
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Minneapolis
Crowne Plaza Minneapolis West
Crowne Plaza Minneapolis West Hotel
Crowne Plaza Minneapolis West Hotel Plymouth
Crowne Plaza Minneapolis West Plymouth
Crowne Plaza West Minneapolis
Minneapolis Crowne Plaza West
Minneapolis West

Crowne Plaza Minneapolis West by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 479 out of 999 reviews
Rating 8 - Good. 284 out of 999 reviews
Rating 6 - Okay. 110 out of 999 reviews
Rating 4 - Poor. 68 out of 999 reviews
Rating 2 - Terrible. 58 out of 999 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ,quiet,clean room..Wonderful staff..
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gabrielle Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean & large. Plenty of meeting rooms available for our group.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most comfortable and quiet stay.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice quiet place
Stayed 1 night in Feb 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only real complaint is that the common areas were exceptionally cold all weekend. Staff was great.
Europa Room stage.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My dogs were welcomed with love, and my odd requests were honored with a smile by every single person I met. The staff are attentive, kind, and have an easy manner. The hotel handled a big Minnesota spring storm with grace. I ended up extending my stay by a week!
Walking path through the woods right outside.
The view from many rooms is of the snowy woods, or Plymouth Creek.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Comfortable and a good value but does show a little age in few spots.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

lynne

Clean room, good breakfast
Stayed 1 night in Nov 2025
Verified

8/10 Good

Molly

Liked: Amenities
Easy check-in and friendly staff. Rooms are comfortable, but a bit dated.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alexus

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and fresh food. The beds are very comfortable. We try to stay here whenevef we are in the area
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, staff were friendly and accommodating, and would stay there again
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Patricia

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It was incredibly hot in the entire hotel. The air conditioning did not work at all.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, good proximity to all the Minneapolis things we wanted to see! We really enjoyed the hot tub and pool after long days of sight seeing, and the bar staff was particularly wonderful.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant decor, beautiful walking trail behind the hotel, delicious full breakfast. Breakfast staff was outstanding and welcoming. Rooms and facilities were very clean and the setting was quiet.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Breakfast was great. Never disappointed about this property stayed here many times
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting Family

Nice stay
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
The staff was so nice and helpful. I will return
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. easy to access
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Called it home

Great hotel, quite, never bothered. And a great pool and breakfast
Stayed 1 night in Aug 2025
Verified

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Service staff were amazing
Stayed 1 night in Aug 2025
Verified

8/10 Good

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, big hotel, a lot of guest and it was still quiet
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff great breakfast. Bed was great stay here, anytime
Stayed 1 night in Jul 2024