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A-ROSA Ifen Hotel Kleinwalsertal

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Photo gallery for A-ROSA Ifen Hotel Kleinwalsertal

Front of property
Mountain view
Suite, Balcony, Mountain View | Living area
Comfort Double Room, 1 King Bed, Non Smoking | View from room
3 restaurants; breakfast, lunch and dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Oberseitestrasse 6, Hirschegg, Mittelberg, Vorarlberg, 6992
  • Place, Sessel Heuberg Ski Lift
    ‪11 min walk‬
  • Place, Parsenn Kombi Ski Lift
    ‪14 min walk‬
  • Place, Kombibahn Parsenn
    ‪14 min walk‬
  • Airport, Altenrhein (ACH-St. Gallen - Altenrhein)
    ‪114 min drive‬

Room options

View all photos for Suite, Balcony, Mountain View

Suite, Balcony, Mountain View

Suite, Balcony, Mountain View

  • Mountain view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Basic Double or Twin Room, Non Smoking, Garden Area

1 bedroom, hypo-allergenic bedding, down duvets, free minibar

Basic Double or Twin Room, Non Smoking, Garden Area

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, 1 King Bed, Non Smoking

Comfort Double Room, 1 King Bed, Non Smoking

Comfort Double Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 1 Bedroom, Non Smoking

Family Room, 1 Bedroom, Non Smoking

Family Room, 1 Bedroom, Non Smoking

  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Balcony, Valley View

1 bedroom, hypo-allergenic bedding, down duvets, free minibar

Standard Double Room, Balcony, Valley View

8.0 out of 10
Very good
(6 reviews)
  • Valley view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Balcony, Mountain View

Superior Double Room, Balcony, Mountain View

Superior Double Room, Balcony, Mountain View

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Balcony, Mountain View

Junior Suite, Balcony, Mountain View

Junior Suite, Balcony, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
The price is €138
includes taxes & fees
24 Jun - 25 Jun
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About this property

A-ROSA Ifen Hotel Kleinwalsertal

Ski into A-ROSA Ifen Hotel Kleinwalsertal, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.
A-ROSA Ifen Hotel Kleinwalsertal offers 125 accommodations with free minibar items and minibars. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

During your stay at A-ROSA Ifen Hotel Kleinwalsertal, you'll be within walking distance of Walser Museum Riezlern. Free breakfast, free WiFi in public areas, and 3 restaurants are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Fusion cuisine with garden views at Theo's, one of the property's 3 restaurants
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to massages, reflexology, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 2-minute drive from Walser Museum Riezlern and 7 minutes from Walmendingerhornbahn
  • Airport, train station, and local-area shuttle service available for a fee
  • Dogs welcome for a fee
Have fun with onsite winter activities, including downhill skiing, snowboarding, and snowshoeing and in warmer months, enjoy mountain biking and hiking. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. A-ROSA Ifen Hotel Kleinwalsertal helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There are 3 restaurants on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an indoor pool, an outdoor pool, and a health club. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Mittelberg hotel.

Guests are served free buffet breakfast daily from 7:30 AM to 11:00 AM.
Theo's - Overlooking the pool and garden, this restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Kilian Stuba - Overlooking the pool and garden, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. 1-star Michelin rating. Reservations are required. Open select days.
Bar 1.111 - Overlooking the garden, this cocktail bar specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Carnozet - Overlooking the garden, this restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 10:00 PM on request
  • Area shuttle (surcharge) up to 50 kilometres
  • Train station pick-up shuttle (surcharge) from 7:00 AM to 10:00 PM
  • Train station shuttle on request
  • Ski shuttle nearby
  • Train station drop-off (surcharge)
  • Covered parking on site (EUR 13 per day)
  • Covered valet parking on site (EUR 13 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Bar 1.111
  • Carnozet
  • Kilian Stuba
  • Theo's

Things to do

  • Arcade/game room
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Downhill skiing
  • Evening entertainment
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Steam room
  • Stereo
  • Table tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • Baby monitor
  • Children's dinnerware
  • Children's games
  • High chair
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3,660 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible train station shuttle
  • Hardwood flooring in public areas
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Built in 1936
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heated floor
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.70 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 195 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 10 (one-way), (up to 12 years old)
  • Covered self parking fee: EUR 13 per day
  • Covered valet parking fee: EUR 13 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
Tax ID - ATU64911938
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A-ROSA Ifen Hotel Kleinwalsertal offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children 3 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Travel Charme Ifen
Travel Charme Ifen Hotel
Travel Charme Ifen Hotel Mittelberg
Travel Charme Ifen Mittelberg
Travel Charme Ifen Hotel Kleinwalsertal Mittelberg
Travel Charme Ifen Hotel Kleinwalsertal
Travel Charme Ifen Kleinwalsertal Mittelberg
Travel Charme Ifen Kleinwalsertal
A Rosa Ifen Kleinwalsertal
A ROSA Ifen Hotel Kleinwalsertal
A-ROSA Ifen Hotel Kleinwalsertal Hotel
Travel Charme Ifen Hotel Kleinwalsertal
A-ROSA Ifen Hotel Kleinwalsertal Mittelberg
A-ROSA Ifen Hotel Kleinwalsertal Hotel Mittelberg

A-ROSA Ifen Hotel Kleinwalsertal Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 181 out of 246 reviews
Rating 8 - Good. 51 out of 246 reviews
Rating 6 - Okay. 7 out of 246 reviews
Rating 4 - Poor. 4 out of 246 reviews
Rating 2 - Terrible. 3 out of 246 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Farah

Liked: Cleanliness, amenities, property conditions & facilities
Every thing perfect
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

siraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the service provided by the hotel staff are really amazing and above my expectations Every thing is greats.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

mehmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a pleased customer. The staff was very attentive and polite, and the service was impeccable. Breakfast and dinner were more than perfect and delicious Thank you all
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing hotel in Hirschegg/Mittelberg

This was an amazing stay at Travel Charme Ifen Hotel! Everything was perfect - the room is beautiful and spacious, the facilities are great, staff members are so welcoming and helpful, the area and views from the balcony were breathtaking and the food is delicious. At night there was a piano player which was joyful.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this resort. The staff and amenities were fantastic. The outdoor infinity pool was incredible (we went there everyday after skiing), the indoor pool and hot tub was also perfect and relaxing. We ski in/out could not be easier and the ski rental (IfenSport) was only steps away from the hotel entrance. One of the best ski in/out resorts we have ever stayed at. All this with ski passes that are 1/3 the cost of skiiing at US resorts. Also, amazing food. All in all, we had an amazing time and hope to come back again in the future!
Stayed 4 nights in Feb 2024
Verified

2/10 Terrible

Markus

Liked: Cleanliness, amenities, property conditions & facilities
Some of our ski equipment was missing after the staff unpacked our car. We spent hours of our morning searching the ski room, our car, the room trying to search for the missing items. The hotel staff was of NO assistance at all. In the end, we had to find a remedy for THEIR mistake and were offered NO compensation for all the problems and valuable time we lost on the slopes. It was an extremely disappointing experience, especially for a hotel of this price category.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Steffen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

5 star hotel with 2 star service

Besides the Spa personelle which was super friendly and forthcoming the rest of the personelle had no clue, whether it was about the surrounding area like how to get ski tickets and how to move around the different towns etc. nor about hotel details. Additionally, they charge you a day spa ticket extra if you want to use the spa at your check out day.
Stayed 2 nights in Jan 2025
Verified

4/10 Poor

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
It's unbelievable that the hotel management or owners didnt measure the blackout curtains properly and it does not cover the entire window. Also seems like the IT systems (wifi and roomphone) need to be revised...
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Wirklich tolles 5* Hotel in den Bergen!!!
Morgenabsicht
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Klasse Essen (absolut zu empfehlen), tolles Ambiente und Lage, zum Skifahren, Wandern, Wellness (mega Außenpool), Zimmer sehr sauber und top Zustand
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Alles ist eigentlich perfekt. Ab und an merkt man dem Personal an, dass die unter enormen Druck stehen. Die Stimmung ist da nicht so gut
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Wie immer ein super Service Team 👌
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Adelheid

Liked: Cleanliness, amenities
Das Zimmer und der Wellnessbereich mit Infinity-Pool sind fantastisch. Einzig eine bessere Kommunikation wäre wünschenswert, z.B., dass ein Tisch für das Abendessen reserviert werden muss. Und beim Frühstück um 10 Uhr wollten wir den freien Fensterplatz einnehmen und mussten dem Personal gut zureden, da sie den Platz bereits fürs Abendessen herrichten wollten.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Valerie

Liked: Cleanliness, property conditions & facilities
Freundlichkeit des Personals perfekt! Zimmerausstattung eher kalt und nicht sehr hochwertig.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities
Super service, god restaurant og lækkert kurbad. Vi kommer igen
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Emre

Liked: Cleanliness, amenities, property conditions & facilities
Die Umgebung ist wirklich sehr schön, das Zimmer und das Bad sind sehr großzügig. Leider etwas hellhörig, vorallem wenn Kinder im Flur toben. Das Essen war gut allerdings gab es melst nicht die volle Auswahl und die Tische konnte man auch nicht wirklich frei wählen, obwohl es so gesagt worden ist. Da würde ich mir wünschen, dass man sowas gar nicht erst erwähnt. Dann hätte man auch keine Erwartungen. Der Service war ebenfalls sehr freundlich. Teilweise aber auch sehr kurz gebunden und nicht wirklich auf den Gast eingegangen leider.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Ist ein tolles hotel , doch die Leuten im empfang sind nicht besonderes freundlich und hilfreich wenn es um Auskunft für wanderungen geht Schwimmbad wasser eher kalt für den winter Das Essen ist hervorragend ! Auch im restaurant sehr tollen service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten einen sehr schönen Urlaub. Das Hotel ist in allen Bereichen sehr sauber und bietet ein schönes Ambiente. Sehr höfliches und zuvorkommendes Personal. Der Spa-Bereich ist traumhaft schön. Was uns allerdings sehr gestört hat, waren manche Erwachsenen, die einfach in den Pool reinspringen. Die Kinder, die im Pool schreiten und tobten wie in einem Erlebnisbad. Aus Sicht der Kinder nachzuvollziehen, aber in einem Wellnessbereich einfach nicht angebracht. Als Eltern müsste man auch auf seine Kinder aufpassen. Vielleicht hätte man dann eher ein Adult- Hotel aussuchen müssen. Trotz allem ein großes Lob.
Stayed 5 nights in Oct 2025
Verified

4/10 Poor

Jasmina

Disliked: Cleanliness, staff & service, property conditions & facilities
Wir waren echt enttäuscht, kein 5 Sterne Haus. Der Service war stehts bemüht. Wir hatten die ersten 3 Tage immer wieder Reklamation, riesen Loch im Bettbezug, ich sage nur 5 Sterne Hotel! Sogar nach einer Beschwerde das man mir doch bitte das Bett neu beziehen soll wurde nicht nachgekommen. Erst nach ausdrückliche bitte sofort das Bettbezug zu wechseln hat es eigentlich geklappt. Dann wurden Handtücher vergessen, Spender für die Körpercrem war leer, es war immer etwas anderes. Im Restaurant stellte man mir meinen Teller mit der Speise nicht auf meinem Platz, nein um nicht rumkommen zu müssen drückte man mir den Teller einfach in die Hand, Wir haben Urlauber in einem 5 Sterne Hotel gebucht, wo man sich erholen soll und sich gut aufgehoben fühlen sollte, dass war leider hier nicht der Fall.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Roland

Liked: Staff & service, amenities, property conditions & facilities
Wellnisbereich, Zimmer, sehr guter Service, sehr gutes Essen
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel mit wunderbarem Blick über das Kleinwalsertal. Große geräumige Zimmer, großes Bad, bequemes Bett. Die Zimmermöbel sind sicherlich schon ein paar Jahre alt, trotzdem in einem guten Zustand. Andere negative Kritiken kann ich absolut nicht nachvollziehen. Die große Frühstücksauswahl gibt’s bis 11 Uhr im gemütlichen Speisesaal. Auch das Abendsessen bietet eine große Auswahl. Das Highlight ist natürlich der große Infinity-Pool mit Blick auf den Widderstein und das Tal, dazu das Spa mit mehreren Saunen und einem zusätzlichen Indoor-Pool Wir haben uns sehr wohl gefühlt und kommen gerne wieder
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Aurore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Point négatif : le dimanche la partie spa avec sauna n’ouvre qu’à 14h. Sachant le Check out à 11h on n’a pas pu en profiter. Dommage
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im Sommer Walserbus und Liftpass inklusive
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness
Das Servicepersonal dürfte etwas aufmerksamer sein.Mussten uns teilweise bemerkbar machen, dass wir bedient wurden.TV funktionierte nicht, benötigte mehrere Anläufe unsererseits bis das behoben wurde.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberkeit: Alles in Allem sehr sauber. An ein paar Stellen könnte besser geputzt werden aber bei der Menge an Zimmern eine gute Leistung. Von Silberfischen aus vorherigen Bewertungen und starke Verschmutzung war keine Spur (hatten ein DZ Superior im 2. Stock) Personal & Service: Es gab einige sehr freundliche Mitarbeiter vor allem im Restaurant. Einige andere waren nicht ganz so sympathisch aber immer höflich und niemals unfreundlich. Sehr positiv möchte ich an dieser Stelle noch Sascha vom Spa-Bereich erwähnen. Die Massage bei ihm war super und er weiß wie es geht und hilft gezielt bei Verspannungen und Co. Zustand: Hier gab es nichts zu bemängeln. Alles auf 5-Sterne Niveau. Der Spa-Bereich ist super aber man sollte beachten, dass die Liegemöglichkeiten am Durchgang liegen und es somit etwas lauter werden könnte wenn viel los ist. Ansonsten große Auswahl an Saunen und Pools und schicke Einrichtung. Das Parkhaus kostet 13€ am Tag. Sollte meiner Meinung nach umsonst sein. Die Zimmer sind gut gedämmt und man hört kaum Umgebungsgeräusche bei geschlossener Türe und Fenstern. Die Betten sind etwas härter (für mich persönlich perfekt) und die Kissen sind eventuell dem ein oder anderen etwas zu hoch, vor allem bei Bauch- oder Rückenschläfern. Umgebung: Tolle Lage. Viele Bahnen mit dem Auto in 5-25 Min erreichbar.
Stayed 3 nights in Apr 2025