11 Jun 2019 by Marion Front desk manager
Dear Guest, We acknowledge receipt of the survey you completed after your stay in Hôtel SPA de Fontcaude and we thank you for your answers. Your feedback is precious for us as it allows our company to improve the quality of our services. We are glad to read that you enjoyed your stay and that our hotel reached your expectations. Looking forward to welcoming you fot a next stay, please accept our best regards.
24 Apr 2019 by Marion - Front desk manager
Dear Anonymous, We acknowledge receipt of the questionnaire you filled in, which mentioned a certain dissatisfaction with your stay in Hôtel SPA de Fontcaude. We are truly sorry that our establishment did not meet your requirements and would like to apologize for any inconvenience you may have been caused. Once again, thank you for your comments. We hope to be able to convince you during a future stay that the problems you encountered were isolated incidents. We hope to have the pleasure of welcoming you again. Yours sincerely
Zenitude Hotel la Valadiere, Ascend Hotel Collection offers its guests a full-service spa, an indoor pool, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Zenitude Hotel la Valadiere, Ascend Hotel Collection. Free self parking is available. This 4-star Juvignac hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Self parking (surcharge)
Zenitude Hotel la Valadiere, Ascend Hotel Collection offers 99 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Juvignac hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.
La source des saveurs – On-site fine-dining restaurant.
An indoor pool and a seasonal outdoor pool are on site.
Guests aged under 16 years old are not allowed in the swimming pool or hot tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that the hotel policy is that appropriate swimwear must be worn in the spa tub and swimming pool. Any other clothing, including loose shorts, are not allowed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. On-site parties or group events are strictly prohibited.
For guests' safety, the property includes a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
