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Hotel Universel Montreal

4.0 star property

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Photo gallery for Hotel Universel Montreal

Indoor pool, seasonal outdoor pool, pool loungers
Property video
Breakfast and dinner served, Italian cuisine
Point of interest
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
5000, Rue Sherbrooke Est, Montreal, QC, H1V 1A1
  • Place, Saputo Stadium
    â€Ș5 min walk‬
  • Place, Olympic Stadium
    â€Ș11 min walk‬
  • Place, Montreal Biodome
    â€Ș13 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    â€Ș35 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(49 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds

8.4 out of 10
Very good
(154 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(165 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(49 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(82 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Universel Montreal

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hotel Universel Montreal offers 230 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us they can't get enough of the convenient parking at Hotel Universel Montreal. During your stay, you're just a quick walk from Montreal Botanical Garden. Free WiFi in public areas, free self parking, and a full-service spa are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy Italian cuisine while dining at Resto Bar Le Toit Rouge
  • English breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 4-minute walk from Saputo Stadium and 8 minutes by foot from Montreal Botanical Garden
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Universel Montreal offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 10 meeting rooms. Event space at this hotel measures 15005 square feet (1394 square meters) and includes a conference center. A seasonal outdoor pool, a fitness center, and spa services are also featured at the business-friendly Hotel Universel Montreal. Limited free parking is available on a first-come, first-served basis.

This 4-star Montreal hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 11:00 AM.
Resto Bar Le Toit Rouge - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 7 to 20 for adults and CAD 7 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resto Bar Le Toit Rouge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,005 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night, plus a deposit of CAD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 66 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 7 to 20 for adults, and CAD 7 to 20 for children
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 554466, 2026-11-30
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Universel
Hotel Universel Montreal
Hotel Universel Montreal Hotel
Universel Montreal
Auberge Universel Hotel
Hotel Universel Montreal Montreal
Hotel Universel Montreal Hotel Montreal

Hotel Universel Montreal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1594 out of 3068 reviews
Rating 8 - Good. 968 out of 3068 reviews
Rating 6 - Okay. 338 out of 3068 reviews
Rating 4 - Poor. 101 out of 3068 reviews
Rating 2 - Terrible. 67 out of 3068 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Miguel

Stayed 1 night in Feb 2026

8/10 Good

Susan

Stayed 2 nights in Feb 2026

6/10 Okay

Anthony

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled like heavy cleaner, lots of loud noise early early in the morning.
Stayed 2 nights in Feb 2026

8/10 Good

Jean-Christophe

Stayed 1 night in Jan 2026

8/10 Good

MĂ©lissa

Business traveller
Liked: Cleanliness, staff & service, amenities
V
Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Nov 2025

10/10 Excellent

Roxann

Stayed 1 night in Jan 2026

8/10 Good

Jocelyn

Stayed 1 night in Feb 2026

8/10 Good

Flavia

Stayed 2 nights in Jan 2026

10/10 Excellent

Sebastien

Stayed 1 night in Jan 2026

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and the staff was very friendly!
Stayed 3 nights in Nov 2025

6/10 Okay

Philippe

Stayed 1 night in Jan 2026

10/10 Excellent

Annik

Stayed 1 night in Jan 2026

10/10 Excellent

Ainley

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff were very friendy and responsive to all requests. There was a hockey tournament and the hotel was well managed. The hockey parents seemed to enjoy themselves responsibly and the hotel was very quiet by 8:30pm each night so that the rest of the guests could sleep early if necessary.
Stayed 2 nights in Jan 2026

6/10 Okay

Helen

Liked: Cleanliness, staff & service
Disliked: Amenities
Deux appareils cardo du fitness center , outre les deux tapis roulant en decripitude, Cet espace doit ĂȘtre mis Ă  jour rapidement Pour les gens d’affaires qui ont besoin de work out avant les journĂ©e de travail La qualitĂ© des Ă©quipements est important Merci
Stayed 2 nights in Jan 2026

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2026

10/10 Excellent

katy

Stayed 2 nights in Jan 2026

10/10 Excellent

Carolina

Stayed 2 nights in Nov 2025

10/10 Excellent

Joshua

Stayed 1 night in Jan 2026

6/10 Okay

Sandy

Travelled with family
Liked: Staff & service, amenities
Chambre humide, pas de ventilation , ça sentait le renfermé, resto excellent, piscine chaude et tranquille
Stayed 2 nights in Jan 2026

8/10 Good

Oliver

Stayed 1 night in Jan 2026

2/10 Terrible

celine

Travelled with family
Liked: Cleanliness
Disliked: Amenities
they gave us 2 cards for the room , one did not work. get in the room and could not find any info for room service. the phone in the room did not work. went to the restaurant (only one open other had closed) to get food and brought it back to the room. food was not great and expensive. kids were playing hockey in the corridors could barely hear the TV had to call 2 times reception to tell them. Parents were partying in the corridors drinking till late. there were teams for a hockey tournament at the hotel. the advertised premiere tv channels were verry few and could not connect to internet. went for breakfast Sunday morning expensive, verry little on the plate and not good. will not go back there again.
Stayed 1 night in Jan 2026

8/10 Good

Brad

Stayed 3 nights in Jan 2026

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2026

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities
I stayed just one night while on a work trip. The room was spotless and well kept. I used the internet and it worked very well. I watched a bit of English TV, there were many channels of both French and English. Only problem I had was not enough plugs near the bed for phone chargers and CPAP devices and alarm clocks. There was a desk for working on that had space for charging devices, just not next to the bed. Also I had to leave before 7 for work but the restaurant only opened at 7am. So I had to grab a bite elsewhere.
Stayed 1 night in Jan 2026