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Hotel Universel Montreal

4.0 star property

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Photo gallery for Hotel Universel Montreal

Lobby
Property video
Indoor pool, seasonal outdoor pool, pool loungers
Premium bedding, down duvets, in-room safe, desk
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

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5000, Rue Sherbrooke Est, Montreal, QC, H1V 1A1
  • Place, Saputo Stadium
    ‪5 min walk‬
  • Place, Olympic Stadium
    ‪11 min walk‬
  • Place, Montreal Biodome
    ‪13 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪34 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(49 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds

8.4 out of 10
Very good
(144 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(149 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(48 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(73 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Universel Montreal

Hotel with a full-service spa, 8-minute walk to Montreal Botanical Garden
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hotel Universel Montreal offers 230 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us they can't get enough of the convenient parking at Hotel Universel Montreal. During your stay, you're just a quick walk from Sherbrooke Street. Free WiFi in public areas, free self parking, and a full-service spa are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy Italian cuisine while dining at Resto Bar Le Toit Rouge
  • English breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 4-minute walk from Saputo Stadium and 8 minutes by foot from Montreal Botanical Garden
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Universel Montreal offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 10 meeting rooms. Event space at this hotel measures 15005 square feet (1394 square meters) and includes a conference center. A seasonal outdoor pool, a fitness center, and spa services are also featured at the business-friendly Hotel Universel Montreal. Limited free parking is available on a first-come, first-served basis.

This 4-star Montreal hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 11:00 AM.
Resto Bar Le Toit Rouge - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 7 to 20 for adults and CAD 7 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resto Bar Le Toit Rouge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,005 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 28 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night, plus a deposit of CAD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 66 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 7 to 20 for adults, and CAD 7 to 20 for children
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 554466, 2026-11-30
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Universel
Hotel Universel Montreal
Hotel Universel Montreal Hotel
Universel Montreal
Auberge Universel Hotel
Hotel Universel Montreal Montreal
Hotel Universel Montreal Hotel Montreal

Hotel Universel Montreal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1557 out of 2988 reviews
Rating 8 - Good. 944 out of 2988 reviews
Rating 6 - Okay. 324 out of 2988 reviews
Rating 4 - Poor. 102 out of 2988 reviews
Rating 2 - Terrible. 61 out of 2988 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, amenities
Nice clean hotel. Staff were great. Restaurant had lots of good choices.
Stayed 3 nights in Sep 2025

10/10 Excellent

Coralie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pet friendly hotel that’s right beside the Beneva marathon events every year. The rooms are basic but it has everything you need. I don’t know if it was purposeful but they had us on the ground floor which was very convenient for us with our elderly dog. There’s a cute little gift shop in the lobby and an italian restaurant and a bar which we did not go to, as our stay was short, but very convenient to have if you don’t want to go far for food.
Stayed 1 night in Sep 2025

10/10 Excellent

Alexander

Stayed 4 nights in Aug 2025

4/10 Poor

Melanea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old and dated .. not worth what I paid
Stayed 2 nights in Sep 2025

6/10 Okay

Izabella

Liked: Cleanliness, staff & service, amenities
The staff was extremely nice and helpful!
Stayed 3 nights in Sep 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Sep 2025

8/10 Good

Patricia

Stayed 2 nights in Sep 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to walk to the metro which is only a 20 minute ride to downtown Montreal.
Stayed 1 night in Sep 2025

8/10 Good

Amanda

Stayed 3 nights in Aug 2025

8/10 Good

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities
La chambre ne ressemblait pas à la photo.

10/10 Excellent

Erin

Stayed 1 night in Sep 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Chantal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there overnight as we were going to the Biodôme the next day. It is a 10 minute walk from the hotel. There was a nice clean pool outdoors, a great restaurant, and the staff were helpful and friendly. I would definitely stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Sara

Stayed 1 night in Jul 2025

10/10 Excellent

Benoit

Stayed 1 night in Sep 2025

8/10 Good

Divya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think they should improve bathroom doors...bcoz they dont have lock...just slidder
Stayed 2 nights in Sep 2025

8/10 Good

Romana

Stayed 2 nights in Sep 2025

8/10 Good

Daniel

Great value overall
Stayed 1 night in Sep 2025

10/10 Excellent

Alain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kamu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and we will be back
Stayed 1 night in Sep 2025

10/10 Excellent

wansly

Stayed 2 nights in Aug 2025

10/10 Excellent

wansly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the reception area including the staff. The room was fine. The gym was way to small.
Stayed 5 nights in Aug 2025

6/10 Okay

Jacqueline

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Anna Elisabeth

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cinzia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was just fine!
Stayed 1 night in Sep 2025