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Sheraton Laval Hotel

4.0 star property

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Photo gallery for Sheraton Laval Hotel

Meeting facility
Indoor pool
Meeting facility
Restaurant
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
2440 Autoroute des Laurentides, Laval, QC, H7T 1X5
  • Place, Carrefour Laval
    ‪1 min walk‬
  • Place, Cosmodôme
    ‪7 min walk‬
  • Place, Centropolis
    ‪10 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪22 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living area

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Club Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(98 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Laval Hotel

Hotel with a full-service spa, steps from Carrefour Laval
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Sheraton Laval Hotel offers 244 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Amerispa. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Sheraton Laval Hotel. During your stay, you're just a quick walk from Carrefour Laval. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages, facials, or body treatments at Amerispa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Carrefour Laval and 8 minutes by car from Mille Iles River Park
Sheraton Laval Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. A hot tub, a sauna, and spa services are also featured at the business-friendly Sheraton Laval Hotel. Free self parking is available.

This 4-star Laval hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:00 AM.
Onsite venue - restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CAD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: CAD 21 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 21 to 25 per person
  • Fee for in-room wired internet: CAD 9.95 per day (rates may vary)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 538322, 2025-11-30
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Laval
Hotel Sheraton Laval
Laval Hotel
Laval Sheraton
Sheraton Hotel Laval
Sheraton Laval
Sheraton Laval Hotel
Sheraton Laval Hotel Quebec
Sheraton Laval Hotel Hotel
Sheraton Laval Hotel Laval
Sheraton Laval Hotel Hotel Laval

Sheraton Laval Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1002 reviews
Rating 8 - Good. 185 out of 1002 reviews
Rating 6 - Okay. 48 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Stayed 1 night in Oct 2025

10/10 Excellent

Marshall

Stayed 2 nights in Nov 2025

10/10 Excellent

Paramdeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location wonderful staff
Stayed 3 nights in Oct 2025

10/10 Excellent

laurence

Stayed 1 night in Oct 2025

10/10 Excellent

Diane, Saint-Jerome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing on the downside was that the water in the pool was on the chilly side though very clean. Spa, sauna, gym clean and in good order.
Stayed 4 nights in Oct 2025

10/10 Excellent

Diane, Saint-Jerome

Stayed 1 night in Nov 2025

10/10 Excellent

moussa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Monzer

Stayed 1 night in Nov 2025

10/10 Excellent

Martin, Lac-Beauport

Stayed 1 night in Oct 2025

10/10 Excellent

Natasha

Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Samantha Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and VERY comfortable beds
Stayed 3 nights in Oct 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

KAREN

Stayed 1 night in Oct 2025

10/10 Excellent

Francis

Stayed 3 nights in Oct 2025

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and wonderful. The gym amd pool were also well maintained. The only downside was the noise. The first jight, we were in a room facing the highway. It was so noisy that we couldnt sleep at all. We asked to be changed for a different room for the second night amd the staff was wonderful and accommodating. We got another room much quieter and had a good night sleep. I would come back again if we can get a quiet room.
Stayed 2 nights in Oct 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Bianca

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am extremely disappointed with my stay at this property. My fiancé and I paid for breakfast and specifically informed both the waiter and waitress that we do not eat pork due to our religious beliefs. They assured us there would be no pork on our plates, yet we were both served pork in our meals not once, but twice. This was completely unacceptable and deeply disrespectful. In addition, the cleanliness of our room was far below standard. Despite bringing this to the attention of the front desk, no effort was made to resolve the issue. The hot tub and pool area were also in very poor condition. On Saturday evening, there were over 13 people crowded in the hot tub, making it impossible for us to use it. When we returned early the next morning around 6:05 a.m., we noticed it had not been cleaned at all it was extremely dirty and unsanitary. Overall, this was a very disappointing experience. Something needs to be done to improve the cleanliness, staff training, and overall quality of service. I have attached photos for reference and will not be staying here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Rohin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Katia

Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Stayed 2 nights in Oct 2025

8/10 Good

Maxime

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

MARTINE

Stayed 1 night in Oct 2025