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Hotel Santuario Pompei

3.0 star property

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Photo gallery for Hotel Santuario Pompei

Junior Suite, City View | View from room
Property entrance
A hotel room with a bed, a desk, a chair, and a window with curtains.
A historic building with classical architecture, including columns and detailed stonework.
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
  • Room service

Explore the area

View in a map
Piazza Bartolo Longo, 2, Pompei, NA, 80045
  • Place, Shrine of the Virgin of the Rosary of Pompei
    ‪2 min walk‬
  • Place, Pompei Amphitheatre
    ‪7 min walk‬
  • Place, Pompeii Archaeological Park
    ‪4 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪42 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, City View

A hotel room with a bed, a wardrobe, a nightstand, and a vase of flowers.

Superior Room, 1 Double Bed, City View

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

A hotel room with a bed, a wardrobe, a nightstand, and a vase of flowers.

Standard Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Triple Room

A hotel room with a bed, a desk, a chair, a small table, a plant, and a vase with flowers.

Deluxe Triple Room

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Quadruple Room

A hotel room with a bed, a desk, a chair, a small table, a plant, and a vase with flowers.

Deluxe Quadruple Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite, City View

A hotel room with a bed, a desk, a chair, and a window with curtains.

Junior Suite, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Deluxe Room

A hotel room with a bed, a window with curtains, a wall-mounted air conditioner, and a door with a number sign.

Deluxe Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds

Similar properties

Exterior
Hotel Zeus Pompei
Pompei
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 303 reviews
The price is €78
includes taxes & fees
14 Jun - 15 Jun
Hotel Zeus Pompei

About this property

Hotel Santuario Pompei

A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe and concierge services.
Hotel Santuario Pompei offers 25 accommodations with hair dryers and complimentary toiletries. 22-inch flat-screen televisions come with digital channels. Bathrooms include showers. Housekeeping is provided daily.
During your stay at Hotel Santuario Pompei, you're just a quick walk from Shrine of the Virgin of the Rosary of Pompei. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Enjoy local cuisine while dining at GRS Santuario
  • Buffet breakfast served daily for a fee
  • Services include a concierge and luggage storage
  • Just a 2-minute drive from Odeon and a few minutes from Pompeii Archaeological Park
  • Airport shuttle service available for a fee
  • Pets welcome for free (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hotel Santuario Pompei also features concierge services, room service (during limited hours), and an elevator.

Smoking is allowed in designated areas at this 3-star Pompei hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 8:30 AM.
GRS Santuario - This restaurant specializes in local cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee: EUR 7 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GRS Santuario

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • On the boardwalk/promenade

Accessibility

  • Lift
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from May 23 2026 to June 7 2026 (dates subject to change).
The property will be renovating from May 19 2026 to June 7 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Weight limit: 22 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 7 per person
  • Airport shuttle fee: EUR 80 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: EUR 80
  • Nearby parking fee: EUR 20.00 per day (492 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Hotel Santuario Pompei offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Santuario Pompei
Hotel Santuario Pompei Hotel
Hotel Santuario Pompei Pompei
Hotel Santuario Pompei Hotel Pompei

Hotel Santuario Pompei Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 54 out of 125 reviews
Rating 8 - Good. 32 out of 125 reviews
Rating 6 - Okay. 23 out of 125 reviews
Rating 4 - Poor. 10 out of 125 reviews
Rating 2 - Terrible. 6 out of 125 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastico stay. Enchanting location, clean and spacious rooms Comfortable beds and friendly staff. Very nice!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Paola

Liked: Amenities
Is a beautiful place, antique, comfortable, and the people who’s working there are very professional. I recommend this hotel.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and service minded staff. Great value for the cost per night! Location is very good, close to Pompeii entrance.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Eugénie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in the center of Pompéi, it’s great to visit the city. The staff is wonderful and really takes care of you. A big thanks to Lucia 😌
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Santuario Pompei was wonderful. Centrally located, and very charming. The staff and reception were incredible and deeply hospitable, it almost felt like I was in a family home. I would recommend staying here!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The stay there was perfect, the location was that good that wherever you go, you will always come back to your hotel without planning it. The service was also great and helpful.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay at Hotel Santuario. The staff was incredibly kind and helpful, as well as knowledgable about great places to go in Pompei and Napoli. The location was perfect, right in the center of Pompei within walking distance to everything. I would definitely stay here again!
Stayed 2 nights in Oct 2024
Verified

8/10 Good

neil

Nice place everyone very helpful
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

brooks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's right near the archeological site. Cold AC, comfortable beds, great service that went above and beyond.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Elisabet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated near to everything. The room was clean. The staff was very friendly.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent, efficient check in, clean apartment, friendly staff.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

maurizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

home feeling besides a tasty/fulfilling breakfast

Feeling like at home besides a tasty and fulfilling breakfast. Very good cleanliness .- excellent location
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Diego

Liked: Staff & service, property conditions & facilities
Not too bad. The rooms need a bit of touching up. Walls were not in the best condition. Definitely a solid choice of stay if you’re not trying to spend a lot of money though. The place is just in need of a renovation a bit but definitely not too bad.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were a family of five staying in two rooms, and we really enjoyed our time here. The location is excellent – right next to the cathedral and just a short walk to the entrance of the Pompeii archaeological park. The staff were very friendly and welcoming, and everything was clean, both in the rooms and the bathrooms. The small balcony overlooking the square and the cathedral was a lovely spot to sit and take in the view. The rooms are simple and comfortable. They could easily be made a bit cozier with some color or artwork on the walls – just a small suggestion, not a complaint. Overall, we had a great stay and would definitely recommend this hotel for anyone visiting Pompeii.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff very helpful. They let us for check in earlier. Highly recommend .
Stayed 1 night in Jul 2024
Verified

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option to stay in Pompei. The hotel is clean, in a centre of Pompeii, the ruins, the train station and the Santuario are walkable. The breakfast is good. The front desk personnel are very kindly, they always helped us with any requirement. The only bad thing is that there is not WiFi in the rooms, just in the lobby.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Marilyn

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Just ok

The location is the best in town thats why i stayed here . There was never any hot water only one day imagine warm showers that was bad. Hard beds hard pillows . Breakfast very minimal . Only good for maybe 1 or 2 nights. It was just ok
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very welcoming and accommodating. I had an issue with the timing of my morning flight, but the front desk aptly helped me. The rooms are up to date, and the air conditioning is lovely! Thank you for the wonderful stay and hospitality.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, cozy place downtown, in the center of everything. Good owner; was given a phone charger for free since I lost mine. Also cheap!
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Anna E.

Disliked: Staff & service, amenities, property conditions & facilities
location was good, right at the center of town; no wifi service in the room
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Howard James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely traditional Italian hotel. The staff were lovely, friendly and very helpful. Our room and the hotel were immaculately clean. Okay, so there was no wifi reception in the room, but so what? The wifi reception in the public reception area was very good. The hotel is central to everything and a few hundred yards from the ruins of Pompeii. I would definitely stay here again. x
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall it was good for 50 eur per night, but the wifi didn’t work and the quality of the building is bad
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Nigel

Disliked: Property conditions & facilities
Hotel santuario is a little rundown! and it's a shame because its in a great base location if visiting pompeii and Herculaneum. P0
Stayed 7 nights in Sep 2024
Verified

6/10 Okay

Leah

Disliked: Cleanliness, property conditions & facilities
This place was like a hostel. Beds were very comfortable and view was nice. Bathroom was very small, toilet seat needed to be tightened. Tv did not work. Hotel was basic but a good value for the money. Rooms need to be updated.
Stayed 1 night in Mar 2023