4/10 Poor
Suresh
4 Feb 2025
This hotel was not what it is made out to be! The ONLY positive asoect was the fact that it is located in the airport. I got misleading, inconsistent information about check In and Check out times. Despite responding to their email request fir flight details, I was woken up twice at 2 am and 4 am a day bedire my departure. Radhika at the front desk had the audacity to say that the email notifications are generated by a robot and she never read the responses! Consequently, she blamed me instead for not being aware of charges due forbgoing past the check out time *which was miscommunicated to me during check in by Mr. Voraprasa, staff on duty! I paid the INR5000 requested but I objected to poor, unprofessional, and inaccurate information conveyed earlier. Also, in addition to be woken up erroneously twice by Radhika, I had to complain twice about loud mysic and drum beats around 3 AM and again around 4 AM. Overall, it was not a pleasant stay in a room with NO windows or a closet. Very poor and ai don't recommend the place for anyone. Pay more and stay at any nearby hotel!!!
Suresh
Stayed 1 night in Feb 2025