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Nishitetsu Hotel Croom Nagoya

3.0 star property

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Photo gallery for Nishitetsu Hotel Croom Nagoya

Relax in a stylish lounge area with a sofa and armchairs around a central coffee table, offering views of the surrounding trees and street.
Relax in our welcoming lobby with comfortable seating and a large map to help you navigate the area.
Enjoy a convenient breakfast with a variety of options at the central serving station.
Relax in comfort with a large bed, sofa, and flat-screen TV in this cozy retreat.
Experience the sleek entrance of Nishitetsu Hotel Croon, marked by a prominent sign and large glass windows.

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
3-4-3, Naka-ku, Nagoya, Aichi, 460-0003
  • Oasis 21
    ‪4 min walk‬
  • Osu Shopping District
    ‪15 min walk‬
  • Nagoya Castle
    ‪18 min walk‬
  • Nagoya (NGO-Chubu Centrair Intl.)
    ‪34 min drive‬

Room options

View all photos for Double Room, Non Smoking (Rain shower without bath tub)

1 bedroom, in-room safe, free WiFi, bed sheets

Double Room, Non Smoking (Rain shower without bath tub)

9.2 out of 10
Wonderful
(15 reviews)
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Smoking (Rain shower without bath tub)

1 bedroom, in-room safe, free WiFi, bed sheets

Double Room, Smoking (Rain shower without bath tub)

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Comfort Double Room, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Comfort Double Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 14.9 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Twin Room, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Twin Room, Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Comfort Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Non Smoking (with bath tub)

1 bedroom, in-room safe, free WiFi, bed sheets

Double Room, Non Smoking (with bath tub)

8.8 out of 10
Excellent
(10 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Smoking (with bath tub)

1 bedroom, in-room safe, free WiFi, bed sheets

Double Room, Smoking (with bath tub)

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Nishitetsu Hotel Croom Nagoya

Hotel with a 24-hour front desk, near Nagoya Castle
This hotel features self parking, a microwave in a common area, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Nishitetsu Hotel Croom Nagoya offers 242 accommodations with safes and complimentary bottled water. Flat-screen televisions come with pay movies.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals).
Our customers tell us they can't get enough of the helpful staff at Nishitetsu Hotel Croom Nagoya. During your stay, you're just a quick walk from Hisaya Odori Park. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests speak favorably about the proximity to public transportation and the overall condition of the property
  • Just a 2-minute drive from Osu Shopping District and a few minutes from Nagoya Castle
As a guest of Nishitetsu Hotel Croom Nagoya, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi and wired Internet. Nishitetsu Hotel Croom Nagoya also features a front-desk safe, an elevator, and a microwave in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Nagoya hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 1,800 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1800 per person
  • Self parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

NISHITETSU CROOM NAGOYA
Nishitetsu Croom Nagoya Nagoya
NISHITETSU HOTEL CROOM NAGOYA Hotel
NISHITETSU HOTEL CROOM NAGOYA Nagoya
NISHITETSU HOTEL CROOM NAGOYA Hotel Nagoya

Nishitetsu Hotel Croom Nagoya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 634 out of 1004 reviews
Rating 8 - Good. 295 out of 1004 reviews
Rating 6 - Okay. 53 out of 1004 reviews
Rating 4 - Poor. 8 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kohji

Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the friendly staff and the clean hotel and rooms. The breakfast buffet offered a good selection of Japanese and Western food. The location is close by the subway and a popular restaurant/shopping district. This was my first time using a public bath, and I found the experience relaxing. The hotel offers 1 large hot water pool indoors and 2 smaller pools outside. The locker room area offers free water and other amenities to make the experience comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Damien Kin Yip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with very friendly and helpful staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Carlos

Stayed 3 nights in Apr 2025

6/10 Okay

amy

Stayed 3 nights in Mar 2025

10/10 Excellent

Kheira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly. Very central.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in allem eine super Unterkunft, sehr nette und aufmerksame Angestellte, sauberes Zimmer und gute Ausstattung
Stayed 2 nights in Feb 2025

6/10 Okay

Tanmay

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Location was convenient, thats it. The bathroom was dirty n there were hairs in bathrub. Average hotel for average price.
Stayed 2 nights in Feb 2025

10/10 Excellent

Baluyut Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area but strategically located. Easy to get around and nearest train station is just 2minutes away. Highly recommended and i would definitely stay in this hotel again when in Nagoya
Stayed 3 nights in Jan 2025

10/10 Excellent

Josef

Stayed 4 nights in Dec 2024

10/10 Excellent

Mandeline

Stayed 1 night in Jan 2025

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

I usually don't review hotels but Nishitetsu Hotel Croom exceeded my expectations. The property is located conventiently next to Hisayaodori station, with the station entrance on the corner of the block. Front desk staff speak english, making check in easy. I booked a double room non smoking with rainhead shower. The room itself is very spacious by Japan standards, with a great open layout that can easily accomodate 2 people. The toilet and shower are in seperate rooms which I prefer. The power sockets have enough space to fit a travel adaper plug (unlike other hotels I've stayed at) and most of the room lights are controllable via the panel next to the bed. The tv offers on demand (paid) movies, facility information (Laundry status etc), and area information. On arrival, there were bottles of water in the room which I appreciate. The hotel has a public bath which is nice but I didn't end up using. There is a 7 Eleven also conventietly located next door. My only critiques are the floor being a little stained (but otherwise the room was very clean), not much space in front of the toilet, the washing machines frequently being unavailable due to use by other customers (wash/dry cycle takes 2 hours, 4 machines for both genders, 2 for exclusively for female), and the bed side table and bin being a little small. Check out is easy with a self serve machine. I will definitely be staying here again next time I am in Nagoya. Thanks.
Stayed 2 nights in Nov 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Su

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient.
Stayed 1 night in Oct 2024

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Hiroshi, Bellevue

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never disappointed Nishitetsu hotels
Stayed 2 nights in Oct 2024

10/10 Excellent

Otto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very nice. They had good recommendations for food but ended up going with a burger joint nearby. Hotel was clean and the room was good for our trip to Ghibli park.

10/10 Excellent

Cathrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel - clean and comfortable. Near a train station. Breakfast- not so many protein options
Stayed 1 night in Sep 2024

10/10 Excellent

Faith D.

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Diarmuid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time I've stayed there. Always come back here for my holidays from Australia. Beautiful bath. Highlight
Stayed 7 nights in Aug 2024

10/10 Excellent

Yan-Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy, incredibly comfortable and easy.
Stayed 3 nights in Aug 2024

8/10 Good

Norihiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, clean but slightly narrow room.
Stayed 2 nights in Aug 2024

2/10 Terrible

Andrew

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Yu, Cypress

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024