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Ole Sereni

4.5 star property

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Photo gallery for Ole Sereni

Outdoor pool, pool umbrellas, pool loungers
Interior entrance
Suite, 1 Bedroom, City View
Reception
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • 24/7 front desk

Explore the area

Map
Mombassa Road, Opp. Zain offices / Parkside Tower, Nairobi, 18187-00500
  • Nairobi National Park
    ‪3 min walk‬
  • The Nextgen Mall
    ‪7 min walk‬
  • Kenyatta International Convention Centre
    ‪5 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room

1 bedroom, premium bedding, in-room safe, individually decorated

Club Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 3 Twin Beds

View all photos for Cozy Room

1 bedroom, premium bedding, in-room safe, individually decorated

Cozy Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Seasonal outdoor pool

Emara Ole-sereni

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (98)
The price is €159
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Emara Ole-sereni

About this property

Ole Sereni

Luxury hotel with 3 restaurants and a full-service spa
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Ole Sereni offers 134 air-conditioned accommodations with safes and complimentary newspapers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Ole Sereni. During your stay, you're just a quick walk from The Nextgen Mall. Enjoy features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free self parking and extended parking
  • Enjoy international cuisine at The Big Five Restaurant, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages, aromatherapy, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute drive from Nairobi National Park and 6 minutes from Nyayo National Stadium
  • Airport, casino, and shopping center shuttle service available for a fee
Ole Sereni offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 1894 square feet (176 square meters) and includes conference space. A hot tub, a sauna, and spa services are also featured at the luxury Ole Sereni. An airport shuttle (available 24 hours) and a casino shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Nairobi hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
The Big Five Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.
Eagles Steakhouse - This steakhouse specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Waterhole Snack Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Languages

English, Swahili

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests who require guaranteed early check-in must book their stay to include the early check-in date. Other early check-in requests are subject to availability, and a fee equal to 50% of the daily room rate is charged.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KES 40.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KES 3900 for adults and KES 3900 for children
  • Airport shuttle fee: KES 3900 per person (one-way)
  • Airport shuttle fee per child: KES 3900 (one-way), (from 5 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - P051183856D
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Ole Sereni offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ole Sereni
Ole Sereni Hotel
Ole Sereni Hotel Nairobi
Ole Sereni Nairobi
Sereni
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Ole - Sereni Hotel
254 Ole Sereni
Ole Sereni Hotel
Ole Sereni Nairobi
Ole Sereni Hotel Nairobi

Ole Sereni Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 305 out of 665 reviews
Rating 8 - Good. 236 out of 665 reviews
Rating 6 - Okay. 70 out of 665 reviews
Rating 4 - Poor. 25 out of 665 reviews
Rating 2 - Terrible. 29 out of 665 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort

After a long flight the room was an excellent place to get some rest
Stayed 2 nights in Mar 2025

6/10 Okay

Steve

Travelled with partner
Liked: Staff & service, amenities
Since first visit over fifteen years ago the hotel has lost its usp that you could dine looking out over Nairobi National Park. Now there is a busy road and noise screens separating the hotel from the park. My room was as it has always been but now looking tired and the bathroom in need of a makeover. The hotel is comfortable enough but it's not what it used to be. It's still quite convenient for the airport but there are closer equally decent hotels if that's important to you. The staff are always very nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Lia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip to Kenya

Amazing hotel with really fantastic staff.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasant stay. Room was clean, staff were friendly, facilities were good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing weekend away

Twas a great adventure from the first step into it to the end Will definitely recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Steve

Stayed 1 night in Feb 2025

8/10 Good

jo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty hotel with a beautiful rooftop pool. Food was good and staff was very friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Ronen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel decor has an 'Africa' feel to it that I enjoy. I have often stayed at this hotel when passing through Nairobi even though it is a couple more miles from the airport. Its still just a short taxi ride away. I will stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ashley

Stayed 1 night in Feb 2025

10/10 Excellent

Howard

Stayed 2 nights in Jan 2025

10/10 Excellent

Angelica

Stayed 1 night in Jan 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Great experience
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are what makes this hotel so special. For example, we went on a game drive at the beautiful park that adjoins the hotel. There were rain showers and by the time I returned to the hotel my shoes were covered in mud. I took my shoes off and was in the lawn, trying to clean them with a stick. Your man Edward came over and offered to clean my shoes. I was so grateful for his help. A little later Edward returned my shoes, clean and free of mud. This is but one example of the above and beyond service that makes Ole Sereni a top notch, world class hotel.
Stayed 2 nights in Jan 2025

8/10 Good

Ayman

Stayed 2 nights in Jan 2025

10/10 Excellent

David

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Well located near NBO and Wilson Airports. Beautifully designed. Best for transit. To experience Nairobi stay near to downtown or Westlands.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacob

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

NitinKumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean hotel conveniently located near airport. Beautiful views over Nairobi National park. Excellent tasty menu in the restaurant. Helpful and friendly staff throughout.
Stayed 2 nights in Jan 2025

10/10 Excellent

Entreprise Omar

Stayed 3 nights in Jan 2025

10/10 Excellent

Ronald W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Corrine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tip top

Comfortable, elegant, friendly!
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing stay! Clean, comfortable, friendly, great food, beautiful, wonderful scenery on the park
Stayed 1 night in Dec 2024