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Ole Sereni

Property class: 4.5

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Photo gallery for Ole Sereni

A spacious lobby with a curved staircase, leather sofas, and large windows offering a view of the outdoors.
A reception desk with a receptionist, a large wall mural, and a modern chandelier.
A dining area with wicker chairs and a table set for two, overlooking a vast landscape.
A modern hotel with a swimming pool, outdoor seating, and a large glass facade.
A dining area with wooden chairs and tables, a red carpet, and a view of the sea through large windows.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Mombassa Road, Opp. Zain offices / Parkside Tower, Nairobi, 18187-00500
  • Place, Nairobi National Park
    ‪2 min walk‬
  • Place, The Nextgen Mall
    ‪7 min walk‬
  • Place, African Heritage House
    ‪2 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪12 min drive‬

Room options

View all photos for Room

A hotel room with a bed, two bedside tables with lamps, a TV mounted on the wall, a chair, and a window with curtains.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Club Room

A hotel room with a large bed, bedside lamps, a desk with a chair, and a wardrobe.

Club Room

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Cozy Room

A hotel room with a large bed, two red chairs, a small table with flowers, and three framed pictures on the wall.

Cozy Room

8.6 out of 10
Excellent
(26 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, City View

A four-poster bed with a wooden headboard, a bedside table with a lamp, and a view of a green landscape through large windows.

Suite, 1 Bedroom, City View

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Club

A hotel room with a large bed, two red chairs, a small table with a vase, and a window with curtains.

Club

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Cozy Room

A hotel room with a bed, desk, and a bathroom with a sink and mirror.

Cozy Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Ole Sereni

Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Ole Sereni offers 134 air-conditioned accommodations with safes and complimentary newspapers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Ole Sereni. During your stay, you'll be within walking distance of Nairobi National Park. Enjoy features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free self parking and extended parking
  • Enjoy international cuisine at The Big Five Restaurant, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with aromatherapy, body treatments, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 5 minutes by car from Nairobi National Park and 9 minutes from Nyayo National Stadium
  • Airport, shopping center, and casino shuttle service available for a fee
Ole Sereni offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 1894 square feet (176 square meters) and includes conference space. A hot tub, a sauna, and spa services are also featured at the luxury Ole Sereni. An airport shuttle (available 24 hours) and a casino shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Nairobi hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
The Big Five Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
Eagles Steakhouse - This steakhouse specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Waterhole Snack Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; KES 3,900 for adults and KES 3,900 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Eagles Steakhouse
  • The Big Five Restaurant
  • Waterhole Snack Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,894 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who require guaranteed early check-in must book their stay to include the early check-in date. Other early check-in requests are subject to availability, and a fee equal to 50% of the daily room rate is charged.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KES 40.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KES 3900 for adults and KES 3900 for children
  • Airport shuttle fee: KES 3900 per person (one-way)
  • Airport shuttle fee per child: KES 3900 (one-way), (from 5 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - P051183856D
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Ole Sereni offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ole Sereni
Ole Sereni Hotel
Ole Sereni Hotel Nairobi
Ole Sereni Nairobi
Sereni
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Ole - Sereni Hotel
254 Ole Sereni
Ole Sereni Hotel
Ole Sereni Nairobi
Ole Sereni Hotel Nairobi

Ole Sereni Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 354 out of 740 reviews
Rating 8 - Good. 255 out of 740 reviews
Rating 6 - Okay. 73 out of 740 reviews
Rating 4 - Poor. 28 out of 740 reviews
Rating 2 - Terrible. 30 out of 740 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, close to the national park.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Nnamdi

Liked: Cleanliness, staff & service, amenities
I enjoyed my stay at this hotel, the staff were great and catered to most of my needs. Also the breakfast every morning was good and satisfying. I’d stay there again
Stayed 21 nights in Apr 2026
Verified review

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Margot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s real Africa with locals staying here, bringing their family for Sunday brunch…. Staff is fabulous and the food quite tasty.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, lovely staff, great breakfast with enough options for hot food and an omelette station. Try to request a room with the park view as the city view is not very nice!
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Rajat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good food
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Alafiyah

Liked: Cleanliness, staff & service, amenities
Spotless rooms and excellent service
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jerlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location overlooking national park. Big 5 Restaurant serves tasty authentic cuisine. Good value! Highly recommend!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Faithbrenda

Liked: Cleanliness, staff & service, amenities
I really enjoyed my stay at ole sereni,My daughter had an amazing time here.The staff are really nice and friendly they were so helpful.Would stay here again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Narpat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport , good staff , bountiful buffet and amazing massage !
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
My stay was fabulous. The staff was all friendly, especially the Chefs and all his crew. Food was delicious and felt home.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place, gutted to only have a night there as was travelling on. But staff great, amazing facilities (was able to get a 5am run in the gym) - if I had longer would enjoy the pool and restaurant, and used it as base for national park. But regardless, great place - thank you!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Hellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the airport. Nice restaurants and food options. Price could be a bit fairer.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. The staff were all lovely and the steak house had incredible food. They also made our room super special for our honeymoon with a great view of the nation park. Great place to stay.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for airport with great staff
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Nice room shame we had to leave early and didnt get to explore
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities
The room was spotless although the Ole Sereni is showing signs of being a little tired and could do with a bit of a revamp. Staff were excellent and as before we enjoyed our stay.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Mariko

Liked: Cleanliness, staff & service, amenities
Excellent service. The room was very nice. The view of the park was also a nice touch from the upstairs restaurant.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable rooms, excellent staff!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the hotel.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Timo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite close to the airport and good breakfast.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing stay! Clean, comfortable, friendly, great food, beautiful, wonderful scenery on the park
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good food options and location of property
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Marissa

Liked: Cleanliness, staff & service, amenities
Nice hotel, although rooms are somewhat outdated. Fantastic location by the national park (at least if you haven’t been in the country for safari), amazing to wake up and see the zebras grazing from my hotel window (ask for a room with a view of the park).
Stayed 1 night in Nov 2025