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The Concord Hotel And Suites

4.5 star property
VIP Access

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Photo gallery for The Concord Hotel And Suites

Aerial view
Basic Penthouse
Interior entrance
Restaurant
Indoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
31, Wangapala Road, Nairobi, 49434
  • Place, Diamond Plaza II
    ‪10 min walk‬
  • Place, The Aga Khan University Hospital
    ‪2 min drive‬
  • Place, Sarit Centre
    ‪3 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Basic Penthouse

Basic Penthouse | Private kitchenette

Basic Penthouse

  • City view
  • 111 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite

A hotel room with a large bed, two bedside lamps, a clock, a chair, and a painting on the wall.

Executive Suite

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

A hotel room with a large bed, a chair, a desk with a lamp, and a painting on the wall.

Deluxe Suite

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a large bed, two bedside lamps, a wall-mounted abstract painting, and a wooden headboard.

Superior Room

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

The Concord Hotel And Suites

Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
The Concord Hotel And Suites offers 86 accommodations with minibars and safes. Beds feature premium bedding. 42-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages.
Our customers tell us they can't get enough of the helpful staff at The Concord Hotel And Suites. During your stay, you're just a quick walk from Diamond Plaza II. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 8 minutes by car from Kenyatta International Convention Centre and 15 minutes from Thika Road Mall
  • Airport and local-area shuttle service available for a fee
The Concord Hotel And Suites offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A hot tub, a sauna, and spa services are also featured at the luxury The Concord Hotel And Suites. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Nairobi hotel.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:00 AM.
The Concord Hotel And Suites has a restaurant on site.
Curry Flavors - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Curry Flavors

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In a national park
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 10 for children
  • Airport shuttle fee: USD 30.00 per vehicle (one way)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
The Concord Hotel And Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Concord Hotel Nairobi Gpo
The Concord And Suites Nairobi
The Concord Hotel And Suites Hotel
The Concord Hotel And Suites Nairobi
The Concord Hotel And Suites Hotel Nairobi

The Concord Hotel And Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 118 out of 250 reviews
Rating 8 - Good. 78 out of 250 reviews
Rating 6 - Okay. 27 out of 250 reviews
Rating 4 - Poor. 15 out of 250 reviews
Rating 2 - Terrible. 12 out of 250 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Necmettin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff perfect
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safari park
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Habib

Yes the staff were good
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Zahir

Liked: Cleanliness, staff & service, amenities
Staff by a mile. Such friendly, courteous, willing to please and friendly staff. Pleasant ambiance in the hotel. Great location. Good value.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Stein

Liked: Cleanliness, staff & service, amenities
Clean room nice staff. But it was terrible to hear they have not paid the employees salary for 14 days!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alireza

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was good only water pressure and the temperature were bad . Be aware it’s right beside slums
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Esther Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good the staffs are nice and the room is very clean and spacious
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sheinoor

Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful and very polite. Room was spacious
Stayed 1 night in Nov 2025
Verified

8/10 Good

Claus

Liked: Cleanliness, staff & service
Room was clean. Staff was Friendly and helpful - we left the big luggage with them for the safari.. AC needed a restart to cool the Room down but Next day it showed the error again. Breakfast was good. They change some days with ham and salmon. You have a Station for Omelett and some Fried africano Special food.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dhruv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and very friendly staff and services. Great and a wide selection of food available. Rooms are very well maintained.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kelechi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, would highly recommend for tourists
Stayed 6 nights in May 2024
Verified

10/10 Excellent

Kaminieli

Liked: Cleanliness, amenities, property conditions & facilities
Yes the service was way beyond expectations.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Zahir

Liked: Cleanliness, staff & service, amenities
Staff most helpful. Found cigarette smoke from other rooms entering ours thru the air circulation system.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Hidde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel would highly recommend for Business travelers
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Mercy

Liked: Cleanliness, property conditions & facilities
Enjoyed my reception, clean. I had an issue with power which was fixed fast.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good friendly staff

People were very friendly and helpful in every way.
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Claus

Liked: Cleanliness, staff & service
Room was clean, had some amenities (the Other Room i had show cleaner which i haven’t had in the First Room) AC didn’t work and the Technican couldn’t fix it that night so it didn’t cooled down. Shower worked only the sky shower not the handle. Elsewise the Room had enough space. Breakfast was sufficient - Chai Tea was quiet strong but you had milk and water to make it much tasty. Staff was Great and very helpful. It’s a Little Bit outside of the CBD but you have small shopping Centers around and also as a Tourist you find Souvenirs.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over from arriving in Kenya late before heading out of the city following morning. Room clean, everything needed & comfy bed
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful stay , the staff was friendly as always.
Stayed 5 nights in Feb 2023
Verified

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 5 nights in Mar 2024
Verified

8/10 Good

Murtaza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a cosy stay altogether
Stayed 3 nights in Jan 2023
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent friendly staff and very nice facilities
Stayed 1 night in Feb 2024
Verified

8/10 Good

Delroy

Liked: Cleanliness, amenities
Friendly and helpful front desk staff. Good variety of breakfast options. Overall an enjoyable stay. I would definitely stay at the Concord again.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Sital

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. What a great hotel. Super clean and friendly staff.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Zulfikar

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely nice clean hotel; location for us was important Breakfasts excellent room comfortable clean welcoming thank so much for making our stay so happy and enjoyable Asante Sana
Stayed 4 nights in Aug 2024