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Comfort Zone Naples

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Photo gallery for Comfort Zone Naples

Luxury Room, Sauna and Hot Tub
Street view
Luxury Room, Sauna and Hot Tub
Exterior
Royal Room, Sauna

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Via Loggia Dei Pisani 25, Naples, NA, 80133
  • Place, Port of Naples
    ‪5 min walk‬
  • Place, Via Toledo
    ‪7 min walk‬
  • Place, Molo Beverello Port
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪6 min drive‬
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Room options

View all photos for Comfort Room, Balcony

Comfort Room, Balcony

Comfort Room, Balcony

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room

Classic Room

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Room, Balcony

Comfort Room, Balcony

Comfort Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Royal Room, Sauna

Royal Room, Sauna

Royal Room, Sauna

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Luxury Room, Sauna and Hot Tub

Luxury Room, Sauna and Hot Tub

Luxury Room, Sauna and Hot Tub

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony - Dependance

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Room, Balcony - Dependance

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room with Balcony - Dependence

Deluxe Double Room with Balcony - Dependence

Deluxe Double Room with Balcony - Dependence

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Kitchen and Whirlpool, City View - Dependance

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Comfort Room, Kitchen and Whirlpool, City View - Dependance

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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13 Nov - 14 Nov
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About this property

Comfort Zone Naples

Guesthouse in Naples, 6-minute walk to Port of Naples
Along with express check-out, this smoke-free guesthouse has tour/ticket assistance and a front-desk safe. WiFi in public areas is free.
Comfort Zone Naples offers 9 accommodations with espresso makers and safes. These individually decorated accommodations include desks. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Naples guesthouse provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Comfort Zone Naples, you're just a quick walk from Port of Naples. Free WiFi in public areas and a roundtrip airport shuttle (surcharge) are available.
  • Free WiFi
  • Amenities include a front-desk safe and an elevator
  • Within a 10-minute walk of Port of Naples and Via Toledo
  • Airport shuttle service available for a fee
As a guest of Comfort Zone Naples, you'll find tour/ticket assistance, express check-out, and a front-desk safe. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee.

This Naples guesthouse is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 11:00 PM at scheduled times and on request

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: EUR 15 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 7:00 PM
The check-in location differs from the property location; go to: [Via Loggia dei Pisani 25]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property's breakfast is served at a nearby bar, located 5 meters away.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100.00 per stay
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per room (one-way)
  • Late check-in fee: EUR 15 for check-in between 8:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Comfort Zone Naples offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:00 AM - 7:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Via Loggia dei Pisani 25
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number IT063049B4ACOXJ69L
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Zone Naples Guesthouse
Comfort Zone Naples house
Comfort Zone Naples Naples
Comfort Zone Naples Guesthouse
Comfort Zone Naples Guesthouse Naples

Comfort Zone Naples Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 55 reviews
Rating 8 - Good. 13 out of 55 reviews
Rating 6 - Okay. 6 out of 55 reviews
Rating 4 - Poor. 3 out of 55 reviews
Rating 2 - Terrible. 2 out of 55 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious hotel rooms on a high floor in the city center. Despite this, was a very reasonable price and was very well kept.
Stayed 2 nights in May 2025

10/10 Excellent

Vonetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, our room was very clean and well equipped with towels and drinks facilities. The host was lovely and online check in was straightforward. Don't let the street to the accommodation put you off because we didn't feel unsafe at any point. Ignore negatives and embrace it for what it is. We really enjoyed our stay and the host contacted me when I left my ID on departure overall a positive enjoyable experience and no regrets. Love the chaoticness that Naples has to offer!
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Find Somewhere Else to Stay

My husband and I booked a room with a sauna and spa tub at Comfort Zone planning on it being the grand finale to our Italy vacation. This place turned out to be not just the worst place that we stayed at in Italy, but the worst hotel experience of our lives. We settled down in our room and upon getting into the tub, I was immediately electrocuted when I turned on the jets. To make matters worse, the jets began spewing out massive amounts of brown scum all over my husband and I. We immediately got out, turned everything off, began draining the tub and got in the shower (which had black mold in it). As it drained, the jets turned back on, which sprayed water all over our room due to the lower water level of the tub. We frantically tried to turn them off, however, we were badly electrocuted each time we tried to press the button while being doused in scum water. Finally, the jets turned off on their own. At this point, the room and our luggage was completely water logged. My husband had to actually dump water out of his suitcase. We contacted the host, who refused to drive across town to help us due to it being late at night and a long drive. Frustrated, we got in bed to try to at least get a few hours of sleep. We were awoken to the horrible noise of the jets coming back on later in the night, which we again were electrocuted and unable to shut off. The host refused to help refund us the following morning and has been uncooperative with hotels.com requesting a refund for us.
The remaining scum left in the tub after draining it and some of the towels that we had to use to mop up the flooded floor and our luggage
The remaining scum left in the tub after draining it and some of the towels that we had to use to mop up the flooded floor and our luggage
One of the switches that failed to turn the tub’s jets off.
One of many black mold spots in the shower.
Stayed 1 night in May 2022

10/10 Excellent

Tianjiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Pablo, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice small hotel in a very good location. At walking distance from most of Napoli's main attractions. Our room had a Jacuzzi and Sauna which we enjoyed very much. Annalisa was attentive, polite and courteous.
Stayed 3 nights in Sep 2021

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alexandra was extremely friendly and helpful. Location is in a business district, and perfectly located near the port of Mollo Beverello. I never once felt unsafe in our location, even at night. Definitely will stay again; hidden gem!
Stayed 1 night in Oct 2019

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing room! Gorgeous marble and mirror interiors with a lovely balcony. Hot tub and sauna were a great bonus, too!
Stayed 1 night in Sep 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay in Napoli.

Nice room with high ceilings in an older apartment building. Very nice stay and nice attention from the staff. I requested a massage after a long flight and enjoyed one in-room before a nice dip in the jacuzzi. Recommend!
Stayed 1 night in Sep 2019

2/10 Terrible

Pierre

Disliked: Staff & service, room comfort

NOT RECOMENDED

Very disapointed. Booked for 5 nights. We had to seach for the check in office wich is located quite far from our room and not at the adress given, and after receiving a set of 3 keys (!) we had to take our luggage to the room .The breakfast is in a cafe and we had to cross a street with high traffic.The breakfast is very poor you get 1 warm beverage ,1 cold and one baked item ,when we asked for another coffee, we had to pay for it.The room itself was far from the promissed 25 sq meter. No phone,no closet,and the safe did not work.There is an empty tiny minibar and a kettle but no coffe or sugar.I cannot recomend that facility .
Stayed 5 nights in May 2019

4/10 Poor

Thiruchelvan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Im not staying here again

The pwrsonnel was great, fast and attentive. The apartment is inside an office building and the check in, if after 6-7 pm, is a nightmare. You have to call and wait for somebody to bring a key. If it is cold or raining, you are screwed.
Stayed 2 nights in Oct 2018

6/10 Okay

Mario

Liked: Staff & service
Posizione ottima, troppi scalini nella camera, sono pericolosi
Stayed 1 night in May 2025

6/10 Okay

Taerik

Travelled with family
Disliked: Room comfort

Mwai…

Arrivée facilitée en dehors des horaires d ouverture, la suite n a que le spa dommage. Le choix a été fait de pars les avis mais bof literie abîmée le cadre est sympa le petit dej au bar d à côté juste horrible limite degueux. Impression mitigée mais si retour sur Naples le comfort zone ne sera pas choisi. J allais oublier les sms pour savoir si on a libéré la chambre à 08h du mat 😂😂 mais l accueil et la communication était sympas
Stayed 3 nights in Apr 2025

10/10 Excellent

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hemos estado en total 4 noches en fechas y habitaciones distintas. Tiene 2 direcciones una en frente la otra con varias habitaciones. Escogí este B&B porque me pareció una zona dónde podíamos ir caminando a todas partes (centro, vía Toledo, Quarterie español, plebiscito y coger ferrys) o en metro si hacía falta como fue el caso para ir a la estación de tren. Cogimos ferry para Capri y fuimos caminando a la terminal, esta cerca. También cogimos el Alibus en la parada del puerto, esta cerca. Las 2 habitaciones que cogimos eran amplias, con luz, balcón, limpias y bien insonorizadas. Obviamente se oye el tránsito de Nápoles, pero dónde no se oye... las habitaciones están bien aisladas el ruido que se pueda oir de tránsito es el normal de todo Nápoles. Habitaciones limpias, cambian toallas, hacen la cama pero no cambian sábanas, no hay champú si jabón. La atención recibida por Annalisa fue muy correcta: enseguida nos contactó antes de llegar para concretar hora de llegada, nos guardó las maletas tres días sin cargo mientras hacíamos ruta por la costa de Amalfi y volvíamos al hotel. El desayuno que dan es un vale para el bar de abajo: Pascucci Gran Caffé. Este bar está genial, desayuno típico de Nápoles croissant o sfogiatella o ... más café y un zumo, todo buenísimo.
Stayed 1 night in Apr 2025

10/10 Excellent

Alessandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Amandine

Liked: Staff & service
Logement très bien placé, parcontre la chambre a besoin d'un rafraîchissement.. Manque d'information pour le petit déjeuné.
Stayed 1 night in Sep 2023

10/10 Excellent

Müge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien situé

Très belle chambre spacieuse belle salle de bain avec grande douche. Proche du centre historique et du port
Stayed 3 nights in Aug 2022

6/10 Okay

lucilla

Travelled with family
Liked: Staff & service
Pagato anticipato alto prezzo x camera tripla e ci hanno assegnato una doppia per 3 persone. Dopo 3 ore di discussione e presa in giro, ci hanno rimborsato la differenza. Non merita il punteggio 9 come scritto. Siamo stati bene, cmq, dopo l'inizio snervante. Ottima posizione, personale gentile, pulizia discreta, mancanza di una hall, letti comodi, tv difettosa e pure il riscaldamento difettoso. Necessaria matutenzione e controllo prima di assegnare la camera. Vista una tripla che tripla era e non c'era paragone con quella assegnata a noi. I Clienti sono preziosi. Nn si prendono in giro a 384 euro 3 notti una doppia passata x tripla. Pagare in anticipo a scatola chiusa è sempre troppo rischioso e per le prossime volte contatterò direttamente la struttura ovunque io vada per non trovarmi piu in situazioni incresciose. La signora Annalisa molto gentile e con grande savoir faire.....esasperante....Nel complesso tutto poi si e risolto ...ma che fatica..
Stayed 3 nights in Mar 2022

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Motep

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2021

10/10 Excellent

Edoardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siamo stati coccolati dall’inizio fino oltre la fine. Annalisa non ci ha fatto mancare niente ed era disponibile a qualsiasi orario. Lo consiglio a tutti!
Stayed 1 night in Nov 2021

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Eliane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito confortável .

Stayed 4 nights in Jan 2020