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Hampton Inn & Suites Nashville/Franklin (Cool Springs)

2.5 star property

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Photo gallery for Hampton Inn & Suites Nashville/Franklin (Cool Springs)

A spacious lobby with a fireplace, dining area, and bar.
A hotel entrance with a green roof, a flagpole with an American flag, and a clear sky.
A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.
Terrace/patio
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7141 S Springs Dr, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪3 min walk‬
  • Place, Aspen Grove Park
    ‪15 min walk‬
  • Place, Broadway
    ‪18 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

View all photos for 2 Queen Beds Nonsmoking

A hotel room with two beds, a desk with a TV, a chair, and a view of the outside.

2 Queen Beds Nonsmoking

  • Sleeps 4
  • Free Wi-Fi

Room, 1 King Bed with Sofa bed, Non Smoking (Large)

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a desk with a chair, a TV mounted on the wall, and a mirror.

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a large bed, a bedside table with a lamp, a chair, and a window with curtains.

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Kitchen, Non Smoking)

8.8 out of 10
Excellent
(5 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

View from room

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen, Pool View (Non Smoking)

View from room

Suite, 1 King Bed with Sofa bed, Kitchen, Pool View (Non Smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Pool View (Shower Only)

View from room

Room, 1 King Bed, Pool View (Shower Only)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Pool View)

A hotel room with two beds, a desk, a chair, a TV, and framed pictures on the wall.

Room, 2 Queen Beds, Accessible, Bathtub (Pool View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

A hotel room with a bed, a nightstand, a desk, a chair, and a wall-mounted picture.

Room, 2 Queen Beds, Non Smoking, Pool View

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a desk with a TV, a chair, a desk lamp, a nightstand, and a window with curtains.

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Pool View

A hotel room with a sofa, a small round table with a lamp, a television mounted on the wall, and a large window with curtains.

Suite, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and framed pictures on the wall.

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with a bed, a flat-screen TV mounted on the wall, a wooden nightstand, a mirror, and a window with curtains.

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (Shower Only)

A hotel room with a large bed, a chair, a bedside table, a lamp, and a window with curtains.

Room, 1 King Bed with Sofa bed (Shower Only)

9.4 out of 10
Exceptional
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hampton Inn & Suites Nashville/Franklin (Cool Springs)

Along with an outdoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Housekeeping is available on request.
Hampton Inn & Suites Nashville/Franklin (Cool Springs) offers 127 accommodations with video-game consoles and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Franklin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hampton Inn & Suites Nashville/Franklin (Cool Springs). During your stay, you'll be connected to a shopping center, and just a quick walk from CoolSprings Galleria. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Just a 3-minute walk from CoolSprings Galleria and a 2-minute drive from Aspen Grove Park
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Nashville/Franklin (Cool Springs) offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Free breakfast is available daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hampton Inn & Suites Nashville/Franklin (Cool Springs). Self parking is free.

This Franklin hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 1996
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with digital channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Nashville/Franklin Cool Springs Hotel Franklin
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Hampton Inn Suites Nashville/Franklin (Cool Springs)

Hampton Inn & Suites Nashville/Franklin (Cool Springs) Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 364 out of 670 reviews
Rating 8 - Good. 192 out of 670 reviews
Rating 6 - Okay. 66 out of 670 reviews
Rating 4 - Poor. 31 out of 670 reviews
Rating 2 - Terrible. 17 out of 670 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jennifer

Clean room, friendly staff, good breakfast, prompt service
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean updated room and breakfast wws good.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Great location, clean rooms
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

imran

Liked: Cleanliness, staff & service, amenities
Great place to stay love the breakfast and very friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, newly renovated, spacious room
Stayed 1 night in Apr 2026
Verified

8/10 Good

Dave

Liked: Cleanliness, property conditions & facilities
Clean room and courteous staff. Very comfortable stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants within walking distance
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sonya

Liked: Cleanliness
Wonderful Staff. The room was cleaned and fully stocked. The breakfast was nice too.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ken

Clean room, great location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Fairy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly helpful staff!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, menu seemed fresh. Coffee was good. Too cold for pool to be open.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities
Clean and close to restaurants
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cevet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff super friendly and accommodating Location is perfect for dining and shopping.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Out of oj
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Meggen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff! Property was booked and still very quiet, thanks for a great stay.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, clean hotel
Stayed 8 nights in Jun 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Staff were shaving dealing with all the families and dogs dealing with the ice storm.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
Front desk guy was very helpful under isc storm conditions
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alastair

Liked: Amenities
The breakfast was presented well and above the average,
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Brenda

We had reservations for 4 adults with 2 queen beds. They overbooked and supposedly upgraded to a king size bed and a pull out couch. 2 adults had to sleep on a small uncomfortable mattress. Will not recommend this hotel!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and breakfast

Comfortable bed, clean and enjoyed breakfast for four mornings.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: close to major roadways, restaurants, and shopping.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept hotel. Would definitely stay again!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Janaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great!! We will definitely book again if in the area!
Stayed 2 nights in Feb 2025