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Garner Hotel Murfreesboro West by IHG

2.5 star property

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Photo gallery for Garner Hotel Murfreesboro West by IHG

Exterior
Suite, 2 Queen Beds
Outdoor pool
Property amenity
Free buffet breakfast

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
165 Chaffin Pl, Murfreesboro, TN, 37129
  • Place, Go USA Fun Park
    ‪11 min walk‬
  • Place, Stones River Mall
    ‪12 min walk‬
  • Place, The Avenue Murfreesboro
    ‪1 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Down duvets, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Garner Hotel Murfreesboro West by IHG

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Garner Hotel Murfreesboro West by IHG offers 86 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Beds feature down comforters. 37-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Garner Hotel Murfreesboro West by IHG. During your stay, you're just a quick walk from Go USA Fun Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • 9 minutes by foot from Go USA Fun Park and a 2-minute drive from Stones River Mall
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Garner Hotel Murfreesboro West by IHG offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is served. Event space at this hotel measures 625 square feet (58 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Garner Hotel Murfreesboro West by IHG. Free self parking is available.

This Murfreesboro hotel is smoke free.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 625 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 10 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Motel Murfreesboro Central
Holiday Inn Express Murfreesboro Central
Holiday Inn Express Murfreesboro Central Hotel
Holiday Inn Express Murfreesboro Central Hotel Murfreesboro

Garner Hotel Murfreesboro West by IHG Reviews

Reviews

6.4
Rating 10 - Excellent. 13 out of 49 reviews
Rating 8 - Good. 6 out of 49 reviews
Rating 6 - Okay. 13 out of 49 reviews
Rating 4 - Poor. 9 out of 49 reviews
Rating 2 - Terrible. 8 out of 49 reviews

6.2/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay,quiet room,great staff
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Amy

Liked: Staff & service
Disliked: Property conditions & facilities
The property is about to undergo a much needed renovation.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, amenities
Breakfast buffet
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom door was warped and did not close. The staff was unable to fix this issue nor willing to provide another room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ronald D Mincey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was very comfortable and customer service was excellent
Stayed 1 night in Jan 2025
Verified

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities
The staff was super friendly and the rooms were clean. Obviously there were renovations going on, which meant it was a bit of an unusual stay, but it was tolerable all things considered. Only things I wasn't super thrilled about were the lack of cable television (I had to cast YouTube TV using the free wifi) and that the elevator felt very sketchy, almost like it was about to break. Overall, a good stay, but I hope it will be better after renovations are complete.
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

David

Disliked: Cleanliness
Absolutely filthy. Will not stay again.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

STEVEN

Liked: Cleanliness
Disliked: Amenities
Did not use their internet did not use the pool cause.It's closedYou're doing renovations, but still said they were supposed to be a hot breakfast with scramble.Eggs , sauce and bacon and all it was was a very cold and not very good breakfast
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Matthew

Liked: Staff & service, amenities
This property is currently being actively renovated, pool is closed, gym is closed, elevator barely works. All which I didn’t know or I would have stayed somewhere else during peak summer season.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Diana

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was clean. The upkeep of the place was subpar if best. Breakfast was lacking. But the price was very good.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Kimberly

Liked: Staff & service
Disliked: Property conditions & facilities
It was a little rundown.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

mike

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old and run down,no coffee in room, in need of up dates, it did seem clean enough
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Don

Liked: Staff & service
Needs remodeling / upgrades
Stayed 1 night in Oct 2024
Verified

6/10 Okay

SIYOUNG

The atmosphere is not good during remodeling.
Stayed 1 night in May 2025
Verified

2/10 Terrible

Elizabeth

Disliked: Cleanliness
I checked in and then left. The elevator wasn’t working not that big of deal. The bottom of the bath tub was rusty , the toilet wouldn’t flush the closet door fell off on my hand and also had someone’s clothing hanging in it. I was in town for a funeral for a 21 year old family member. I would love to have a refund. The place is not ready for guest.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Terry

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is undergoing remodeling. Many rooms have no refrigerator, ice bucket, cups, or coffee maker. Hallways are cluttered and dirty. Pool is not in service. Web site does not show any of this.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Lynne

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is an old Holiday Inn Express that is supposedly getting renovated. It needs it. Our beds were good and clean. The carpet in the room was quite dirty. Breakfast was not available on time one of the days. Staff were very nice and helpful.
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Justin

Liked: Staff & service
Check in staff was awesome, we got a double queen room but booked a king suite, construction wasnt their fault but wasnt listed, stuff sitting everywhere couldnt get off the elevator without moving my own furniture around, breakfast option minimum, no coffee in rooms just a microwave with minimal sitting, 1 tv channel that was it, lamps and outlets didnt all work, and wires hanging out of the wall glad we didnt have more than a couple days. Beds were soft
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast but egg white and cereal the water wasn’t working right for a shower noise elevator this place is a little run down. Definitely do not recommend going
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Marina

Liked: Cleanliness, staff & service

Need some renovations, but very clean rooms.

The room was very clean and front desk lady was nice and polite. The hotel itself is outdated and there are renovations going on. Shades in the room do not close, so we slept with street light shining in our window. Shower was leaking and every time neighbors flush the toilet we felt like they were doing so on our room. This hotel definitely needs some upgrades, but not a bad place to stay for a short stay.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Melissa

Disliked: Cleanliness, amenities, property conditions & facilities
Everything was wrong with this stay when I checked into the hotel because I had already paid for it and had no choice to go anywhere else because I didn’t have any more money. It would’ve been nice to know that this hotel was under renovations as this hotel was very disgusting trash everywhere sheet rock, dust everywhere. I have asthma and COPD and this was not a good stay as I had to stay away from the hotel most of the time except for sleep because it had me wheezing. Also, I couldn’t even eat my free breakfast because it was sheet rock dust all over the place. Y’all need to do better. Somebody needs to call me 901-219-0300 as I think I should get at least half of my money back.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Katie

Liked: Staff & service
Had to change rooms because the curtains were broken. Then in my new room the fridge was leaking and the carpet was wet.
Stayed 3 nights in Oct 2024
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness
We didn't have TV service. We have to request for our garbage to be removed. Breakfast was terrible and cold. 2 choices, scramble eggs and bacon or biscuits and gravy, and the gravy was cold too. No sugar for the coffee. So disappointing. Mothel 8 has better service.
Stayed 3 nights in Sep 2024
Verified

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel stay I've ever had. Got locked out of my room at 2 am(thNk God someone didn't check in earlier in the night so I had place to sleep. Maintenance didnt come until 8 am. Electrical fire in room after maintenance fixed the lock. I SAW THE holiday In. Sign missing from exterior when I pulled up - that should have been my sign to keep drivi g lol. On top of it all my phone broke so I couldnt follow up with a refund. There are several hotels next door - save yourself and book your stay somehwere else.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jada

Liked: Cleanliness
Stayed 1 night in Dec 2025