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Grand Hyatt Baha Mar

4.5 star property

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Photo gallery for Grand Hyatt Baha Mar

On the beach, white sand, beach cabanas, sun-loungers
Creator video - submitted by Cherry Blasczak
Lobby
Casino
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
One Baha Mar Boulevard, Nassau, New Providence
  • Place, The Current Baha Mar Gallery and Art Center
    ‪6 min walk‬
  • Place, Royal Blue Golf Club
    ‪10 min walk‬
  • Place, Cable Beach
    ‪3 min drive‬
  • Airport, Nassau (NAS-Lynden Pindling Intl.)
    ‪10 min drive‬

Room options

View all photos for Grand Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 2 Queen Beds

8.6 out of 10
Excellent
(121 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 1 King Bed

9.0 out of 10
Wonderful
(262 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds, Ocean View

7.6 out of 10
Good
(62 reviews)
  • Ocean view
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(60 reviews)
  • Ocean view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds, Balcony, Ocean View

8.0 out of 10
Very good
(99 reviews)
  • Ocean view
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

8.8 out of 10
Excellent
(95 reviews)
  • Ocean view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Fountain View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds (Fountain View)

8.4 out of 10
Very good
(155 reviews)
  • Lagoon view
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Fountain View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed (Fountain View)

8.8 out of 10
Excellent
(142 reviews)
  • Lagoon view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Ocean View (Residence, West Tower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Bedrooms, Ocean View (Residence, West Tower)

8.4 out of 10
Very good
(9 reviews)
  • Ocean view
  • 156 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Grand Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Bedroom (Residence,1 King,Fountain Vw,West Twr)

Exterior

Room, 1 Bedroom (Residence,1 King,Fountain Vw,West Twr)

7.4 out of 10
Good
(8 reviews)
  • Lake view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Bedroom, Ocean View (Residence, 1 King bed, West Tower)

Room, 1 Bedroom, Ocean View (Residence, 1 King bed, West Tower)

Room, 1 Bedroom, Ocean View (Residence, 1 King bed, West Tower)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom (2Queen,Residence,Fountain Vw,West Twr)

Exterior

Deluxe Room, 1 Bedroom (2Queen,Residence,Fountain Vw,West Twr)

10.0 out of 10
Exceptional
(6 reviews)
  • Lagoon view
  • 114 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Bedroom, Ocean View (Residence, 1 King bed, West Tower)

Exterior

Deluxe Room, 1 Bedroom, Ocean View (Residence, 1 King bed, West Tower)

8.4 out of 10
Very good
(11 reviews)
  • Ocean view
  • 114 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 Bedroom (Residence,1King,Fountain Vw,East Twr)

Room, 1 Bedroom (Residence,1King,Fountain Vw,East Twr)

Room, 1 Bedroom (Residence,1King,Fountain Vw,East Twr)

9.0 out of 10
Wonderful
(10 reviews)
  • Lake view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Bedroom, Ocean View (Residence, 1 King bed, Esat Tower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 Bedroom, Ocean View (Residence, 1 King bed, Esat Tower)

9.8 out of 10
Exceptional
(13 reviews)
  • Ocean view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 3 Bedrooms, Ocean View (Residence, 2 King-bedded rooms)

Water view

Room, 3 Bedrooms, Ocean View (Residence, 2 King-bedded rooms)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 232 sq m
  • Sleeps 7
  • 3 King Beds

View all photos for Room, 2 Queen Beds (Fountain View Reserve)

Room, 2 Queen Beds (Fountain View Reserve)

Room, 2 Queen Beds (Fountain View Reserve)

7.0 out of 10
Good
(2 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Fountain View Reserve)

Room, 1 King Bed (Fountain View Reserve)

Room, 1 King Bed (Fountain View Reserve)

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
SLS Baha Mar
  • Pool
  • Spa
  • Pet-friendly
  • Kids’ pool
4.3 out of 5, Excellent, 1,084 reviews
The price is €457
includes taxes & fees
15 Apr - 16 Apr
SLS Baha Mar

About this property

Grand Hyatt Baha Mar

Spend the day relaxing at the beach, practicing your swing on Grand Hyatt Baha Mar's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.
Grand Hyatt Baha Mar offers 1800 accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Nassau resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Espa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Grand Hyatt Baha Mar. During your stay, you're just a quick walk from The Current Baha Mar Gallery and Art Center. Enjoy features like free WiFi in public areas and free self parking, plus 8 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy seafood at Regatta Buffet, one of the property's 10 restaurants and 5 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Splash around at the free water park with a lazy river or swim in the 8 outdoor pools
  • Treat yourself to hot stone massages, detox wraps, or reflexology at Espa
  • Services include babysitting, a kid's club, and a lifeguard on site
  • Onsite recreation includes a golf course, 9 outdoor tennis courts, and a gym
  • Guests have great things to say about the clean accommodations and the pool
  • 11 minutes by foot from Royal Blue Golf Club and a 3-minute drive from Cable Beach
  • Pets welcome for a fee
Sit back and relax on the beach with free beach club on site, cabanas (surcharge), and umbrellas. Summer fun is a breeze at Grand Hyatt Baha Mar, where you can play a round of golf at the golf course, cool off in one of the 8 outdoor swimming pools, and enjoy a treatment at the full-service spa.

There are 10 restaurants and 3 coffee shops/cafes on site. For a drink, you can stop by one of the onsite bars, including 3 beach bars and 5 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary water park, a children's pool, and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Nassau resort.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:30 AM.
Regatta Buffet - This buffet restaurant specializes in seafood and serves breakfast and dinner. Reservations are required.
Stix - This restaurant specializes in Pan-Asian cuisine and serves lunch, dinner, and light fare. Open daily.
Shuang Ba - This fine-dining restaurant specializes in Chinese cuisine and serves dinner only. Reservations are required. Open select days.
Palms Cafe - This poolside family restaurant specializes in American cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Drift - This family restaurant is located on the beach and specializes in local cuisine. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Uncovered valet parking on site (USD 25 per day; includes in/out privileges)
  • Limited on-site self and valet parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: USD 45 for adults and USD 20 for children
  • 10 restaurants
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Drift
  • Palms Cafe
  • Regatta Buffet
  • Shuang Ba
  • Stix

Things to do

  • 1,100 slot machines
  • 119 gaming tables
  • 18-hole golf course
  • 4 outdoor pickleball courts
  • 8 outdoor pools
  • 9 outdoor tennis courts
  • Art gallery
  • Basketball
  • Billiards/pool table
  • Casino (100,000 square foot of space)
  • Children's club
  • Children's pool
  • Designer stores
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free water park
  • Full-service spa
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Kayaking
  • Lazy river
  • Library
  • Mini golf
  • Nightclub
  • Pro golf lessons
  • Pro golf shop
  • Rowing/canoeing
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • Tennis lessons
  • Waterslide
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • In-room babysitting
  • In-room cot
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 34 meeting rooms
  • Conference centre (82,000 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (244 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 28 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • 48-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per pet, per week
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 65.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 83.60 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 45 for adults and USD 20 for children
  • Uncovered valet parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 250 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hyatt Baha Mar Hotel Nassau
Grand Hyatt Baha Mar Nassau
Grand Hyatt Baha Mar Resort Nassau
Grand Hyatt Baha Mar Resort
Grand Hyatt At Baha Mar
Grand Hyatt Baha Mar Resort
Grand Hyatt Baha Mar Nassau
Grand Hyatt Baha Mar Resort Nassau

Grand Hyatt Baha Mar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2973 out of 4882 reviews
Rating 8 - Good. 948 out of 4882 reviews
Rating 6 - Okay. 524 out of 4882 reviews
Rating 4 - Poor. 233 out of 4882 reviews
Rating 2 - Terrible. 204 out of 4882 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service was generally much poorer than I’d expect for the prices paid. Particularly as it relates to dining and drinks at the pool (very very slow).
Stayed 3 nights in Dec 2025

10/10 Excellent

FNU

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best staycations ! Highly recommend !! Property is clean , fresh and well maintained. Great vibe , great atmosphere , best restaurants, nice water park and easy beach access .. so awesome !!
Stayed 3 nights in Dec 2025

10/10 Excellent

Gabrielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing! Everyone was extremely friendly. Rooms were very clean. Definitely will be back!
Stayed 6 nights in Dec 2025

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great waterpark
Stayed 7 nights in Dec 2025

10/10 Excellent

Husayn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time, expensive but worth the money
Stayed 4 nights in Nov 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amicable staff, which provided us with a room the minute we showed up
Stayed 1 night in Dec 2025

8/10 Good

Diana

Stayed 4 nights in Dec 2025

10/10 Excellent

Damien

Stayed 2 nights in Dec 2025

10/10 Excellent

Ashish A

Stayed 5 nights in Dec 2025

2/10 Terrible

Crystal Lea

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff do not understand customer service. They are rude and act like anything you ask is an inconvenience. The hotel is very overpriced. It’s a beautiful resort but I would never come back here
Stayed 5 nights in Dec 2025

10/10 Excellent

KHAMA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for family fun
Stayed 7 nights in Nov 2025

2/10 Terrible

Amin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Dec 2025

10/10 Excellent

Ravindranath

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Oct 2025

8/10 Good

cole, Ponoka

Stayed 7 nights in Dec 2025

10/10 Excellent

Jherrylee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
People and staff always helpful. Great resort
Stayed 4 nights in Dec 2025

10/10 Excellent

MERI

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very. Good everything is good except prices for food. It is very expensive Some restaurants even they claim they have fine food but food not so good. For example Chinese fine restaurants have very expensive prices but quality of food terrible I live in New Your here take out much better then in this restaurant. I think it should be working with.
Stayed 6 nights in Dec 2025

10/10 Excellent

Jason Russell

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hyatt Baha Mar was very nice for our family of 10 ages 7 to 68. We are not casino people, but we all enjoyed the beach, pools and water park. The MTS transportation service was amazing for helping transport us to our excursions and the airport. The Restaurants were great. We ate at Marcus which was amazing, The Sugar Factory was awesome, especially the desserts, my children loved Cinko for the sushi. All the pool area eating establishments were great too. All the guys out front were so nice. Ronard helped us a lot. All the staff were very nice to us. We had an awesome stay there. Would highly recommend it. The only thing that would make it better, was if the pools were open past 5pm each day. But I am sure you have some people who would not watch their children and that could be dangerous. Just maybe some type of nightly activity that was not arcade base. Overall a great family vacation and we made so many great memories. We will be back. Thank you for having such a great staff and facility to enjoy.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jade Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

6/10 Okay

Said

Customer service very bad
Stayed 7 nights in Dec 2025

10/10 Excellent

Robert

Stayed 6 nights in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness
Stayed 4 nights in Dec 2025

8/10 Good

Brinn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is big kind of like a Las Vegas Hotel. It's obviously very nice. It seems to me that it is aging a little bit but still generally new. I read some reviews that said that the staff wasn't really that friendly. I would agree with that (other than someone named Tikielya who check us in and took steps to make sure we had the best possible room). The food was very good, but since it is so expensive you feel like you can't really order a lot. The pools and waterslides a great. Our kids had a great time. We ordered a cabana for the entire trip. It comes at a huge cost. You would have to weigh whether you think it's worth it or not. On one hand you feel like you have a home base and your stuff is safe on the other hand you are paying 500usd every day. Kids eat free if they are under 5pm. That was good but they just ate the same chicken fingers and fries every day. More options would be better. I would say that it's worth it to come to this place, but not for the value, just to experience something different. We will go back to the all inclusive options as the kids seem to enjoy them more. If I didn't have children this would be a better option.
Stayed 5 nights in Dec 2025

6/10 Okay

Yasmin, Chesrerfield

Travelled with partner
Liked: Amenities
The property is beautiful. The staff has a Gen Z attitude. Anytime we needed help they would say it’s not our department, so we can’t help you. Multiple staff also gave us wrong information about the waterpark, as an add on ticketed entry only. It’s actually free for hotel guests. So we missed going there. I would not come here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

PRAKASH, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and clean, property was well maintained.
Stayed 5 nights in Dec 2025

10/10 Excellent

Kirti

Stayed 4 nights in Dec 2025