10/10 Excellent
Jack
Travelled with family
7 May 2025
Fantastic stay!!! The grounds were absolutely beautiful with plenty of pool options and a nice sandy beach with clear emerald water. Good variety of dining - although pricey, we found it to be very high-quality cuisine, especially at Cleo and Katsuya. It was great that admission to the waterpark was included (we loved the lazy river). We were impressed by the eco-friendly measures in place at the resort, for example, the reusable water bottles. Extra special thanks to Ryan O'Hara who went above and beyond to ensure we had a most memorable stay! Thanks also to Don for looking after our luggage upon our departure. Some areas for improvement: 1. it would be nice to have an adults-only pool without an extra charge; 2. we experienced a number of unpleasant attitude issues with some female staff, including at the front desk, towel stands, and gift shop. Overall, we would highly recommend the Grand Hyatt Baha Mar - it was fabulous!
Jack
Stayed 7 nights in Apr 2025