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Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

Private beach, white sand, sun-loungers, beach umbrellas
Treetop 1-Bedroom Suite
View from property
Outdoor pool
Exterior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • All-inclusive
  • Pool

Explore the area

View in a map
Norman Manley Blvd, Negril, Westmoreland
  • Bloody Bay Beach
    ‪14 min walk‬
  • Seven Mile Beach
    ‪19 min walk‬
  • Kool Runnings Water Park
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

8.8 out of 10
Excellent
(78 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Treetop Standard

Treetop Standard

Treetop Standard

9.0 out of 10
Wonderful
(12 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

Adults-only beachfront property with outdoor pool
At Sunset at the Palms Resort - Adults Only - All Inclusive, spend the day on the private white sand beach where you can enjoy snorkeling. Then return for a meal at one of the property's 4 restaurants.
Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Negril property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

A private beach and a health club are featured at the property. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
Our customers tell us they can't get enough of Sunset at the Palms Resort - Adults Only - All Inclusive's great beach location. During your stay, you're just a quick walk from Bloody Bay. Free breakfast, free WiFi in public areas, and 4 restaurants are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Caribbean cuisine at Palm Grove, one of the property's 4 restaurants and 3 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a private beach, a gym, and a sauna
  • Guests have great things to say about the helpful staff and the beach
  • 13 minutes by foot from Bloody Bay Beach and a 2-minute drive from Seven Mile Beach
  • Airport shuttle service available for a fee
Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. Have fun in the sun at Sunset at the Palms Resort - Adults Only - All Inclusive with summer activities like snorkeling, scuba diving, and windsurfing.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a health club, and a hot tub.

This 4.5-star Negril property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Palm Grove - This buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner.
Lotus Leaf - This restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open select days.
Palm Breeze Beach Grill - This beach brasserie specializes in Caribbean cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Chefs' Showcase - This theme restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Blue Coffee Cafe - Overlooking the pool, this café serves light fare only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Coffee Cafe
  • Chefs' Showcase
  • Lotus Leaf
  • Palm Breeze Beach Grill
  • Palm Grove

Things to do

  • Billiards/pool table
  • Free beach club
  • Health club
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • No lift

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Transportation options are available for minimum 2 guests. Roundtrip airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunset at the Palms Resort - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 99 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sunset at the Palms Resort - Adults Only - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 701 out of 1002 reviews
Rating 8 - Good. 175 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved staying here! This resort was so relaxing and the employees are the best. Food was amazing.
Stayed 7 nights in Jun 2025

10/10 Excellent

YADACHI GLEN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We felt like we were the only ones there... which was not bad. We loved it. It was there slow season. For us it was perfect. We had a wet side of the side of the bed, we think from an afternoon rain. We let them know and they moved all our stuff to another room while we went on an excursion. So perfect.not a care in the world. Food was good, drinks were awesome and they filled our 40 oz tumblers with jiggy coffee or cocktails! Total win! We will be back!
Stayed 4 nights in Jun 2025

10/10 Excellent

Angela, teaneck

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I have just returned from another wonderful week at Sunset at the Palms. Everything was perfect. The staff at this hotel go above and beyond to make your stay a memorable one. It was our second time vacationing here, and there was even a dinner to welcome the "Return Guests". I thought the food was very good. I liked that there was always a Jamaican option, which allowed you to sample foods and fruits of the island. The staff here is the absolute best. Whoever does the hiring and training of the staff have done a fantastic job. Congratulations. My husband and I had the couples massage with Brenda and Sherica. We opted for the "deep tissue" massage and it was wonderful. Paul at the Piano bar is very talented, and we enjoyed listening to him play as well as listening to his funny stories and singing along. Some nights there was a Reggae band and steel pans. This resort is not for vacationers who want a more party atmosphere. The crowd tends to be older and thus a quieter vibe to the resort. The motto here is "you come as a guest; you leave as a friend; you return as family". Sunset at the Palms lives up to this motto. We will be back.
Stayed 6 nights in Jun 2025

10/10 Excellent

Shariff, Elgin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff
Stayed 4 nights in May 2025

10/10 Excellent

Kelly Lynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a tropical rainforest paradise! The birds and flora/fauna were gorgeous. The staff were outstanding. The food was good at the a la carte options...we did not eat from the buffet. The beach and the thatched umbrella huts were amazing. The only thing we noticed were that there were some minor repairs that needed to happen (leaking air conditioners in both of the rooms we had, a lot of the lighting along the pathways are out, the shower heads were falling off the wall.)
Stayed 4 nights in May 2025

6/10 Okay

KYLE

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is beautiful, the staff are very friendly. We did not have access to any wifi in our room as claimed, and the phone in our room was not connected to anything. We asked the staff about it, they told us they'd send maintenance, we never heard back, on the final day they apologized for the "very minor inconvenience" that ultimately cost me about $200cad we probably could have put towards a better maintained property. No phone in the room is a bit of a issue if you'd like to use room service, in addition the cleaning staff had taken out umbrella for some reason, and we had to wait out a crazy rain storm to get to dinner without getting soaked, and were unable to do anything about it as we had no wifi/no phone in our room. The daily buffets were great, however I can't say the same for the fancier meals we had to make reservations for, serving sizes were extremely small, and had to wait over a hour to be served our meals. We ended up canceling our second reservation as we weren't willing to wait a hour to be served literally one shrimp, and two small pieces of calamari. (Although that single shrimp was tasty) The "safe" driver the hotel offered to get to a nearby ATM, made us feel extremely unsafe, we would have rather walked, rather than being trapped in his cab. (License plate PG4000)
Stayed 6 nights in May 2025

2/10 Terrible

Razvan

Travelled with partner
Disliked: Amenities, property conditions & facilities
The place has nothing to do. I felt like I went to a regular hotel here in the states. No activities, no spa, no gym, 1 restaurant only operating. Coffee machine was broken down. The beach was across the street- on heavy traffic. It was just awful. We had to book another vacation somewhere else because my husband is allergic to cats and they had a bunch of cats around. They penalized us for 2 nights no reimbursement. The vegetation is beautiful, however is not what I was expecting from an all Inclusive resort. I cannot call it a resort.
Stayed 5 nights in May 2025

8/10 Good

Margarita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, unique lodging . Great environment .
Stayed 7 nights in May 2025

10/10 Excellent

noushin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A tropical oasis ! Amazing staff that cater to you and the best food in the island ! It’s a gem. Wonderful trip very impressed we will be back !
Stayed 4 nights in May 2025

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply an amazing little resort with fantastic staff and layout.
Stayed 6 nights in May 2025

10/10 Excellent

Theodore H

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, ot crowded
Stayed 7 nights in May 2025

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was amazing loved every bit of it. Food was great. Staff was there at every turn so friendly. The beach was right out of a picture. Will come back to the resort and stay.
Stayed 6 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful solo stay at this boutique hotel. The property and grounds are beautiful and with the small number of guests it has a relaxed and spacious feel. The staff were amazing, especially Shamika who was fantastic to interact with during dinner. The dining options were great and the food good, especially at the lotus restaurant. Highly recommend!
Stayed 3 nights in May 2025

10/10 Excellent

Omotayo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pictures do not do this property any justice! The grounds and gardens are absolutely gorgeous and it felt like being in a tropical oasis. The cottages were lovely and had everything we could have needed. The entire staff was absolutely lovely and the most hospitable. Super chill vibes, friendly people, lovely beach access, great food. Couldn’t ask for anything more! This is definitely an underrated hotel and we will absolutely be back.
Stayed 3 nights in May 2025

6/10 Okay

Randall H

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Few activities. Not a popular spot. Very few entertainment options. Would not come back.
Stayed 3 nights in May 2025

4/10 Poor

James, Miami Beach

Travelled with partner
Disliked: Staff & service, amenities
Very dark and depressing. Very limited dining options. Not beachfront as advertised. Food was marginal at best.
Stayed 5 nights in May 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wonderful!
Stayed 10 nights in Mar 2025

8/10 Good

Erica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tree house accommodation style was very interesting and the feel of nature and most importantly it was very quite. I loved the serenity around the property.
Stayed 5 nights in May 2025

8/10 Good

Matthew John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Jailene

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so beautiful, the greenery is what really amazed me the most. It is well kept and waking up to it was the highlight of my stay. I loved our little ‘treehouse’ villa, though it could use a couple renovations but nothing major just small details here and there. The beach was beautiful as well, though I do wish it had a tad more swim area. Definitely a ‘do nothing but relax’ type of resort, as there is not many entertainment or activities but that didn’t bother us. Would definitely go back, I feel so refreshed after our stay!
Stayed 7 nights in Apr 2025

10/10 Excellent

Joshua Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So relaxing and beautiful!
Stayed 5 nights in May 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort. The food was delicious! It’s a nice quiet place, not crowded and beach is absolutely beautiful. All of the staff made sure we had a great stay. Highly recommend staying here!
Stayed 4 nights in May 2025

6/10 Okay

tia m

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was great, food was good , but a/c not cooling enough ( 2 rooms) and had roaches in the bedroom
Stayed 7 nights in Apr 2025

8/10 Good

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Nichole Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is nothing less than spectacular! The staff is incredible and all the food is amazing. The grounds were very well kept and quiet. Never had a problem finding a poolside or beach chair. Couldn't have picked a better resort for our first visit to Jamaica! Will definitely be returning.
Stayed 6 nights in May 2025