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Holiday Inn Express Luzern - Neuenkirch by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Luzern - Neuenkirch by IHG

Free daily continental breakfast
Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)
Free daily continental breakfast
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
Raststaette Luzern Neuenkirch A2, Neuenkirch, LU, 6023
  • Place, Lake Sempach
    ‪3 min drive‬
  • Place, Seebad Eich
    ‪5 min drive‬
  • Place, Chateau Guetsch
    ‪9 min drive‬
  • Airport, Zürich (ZRH)
    ‪55 min drive‬

Room options

View all photos for Standard Room (Free Breakfast)

Standard Room (Free Breakfast)

Standard Room (Free Breakfast)

8.0 out of 10
Very good
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds (Free Breakfast)

Standard Room, 2 Single Beds (Free Breakfast)

Standard Room, 2 Single Beds (Free Breakfast)

8.0 out of 10
Very good
(12 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

7.8 out of 10
Good
(29 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds, Accessible (Free Breakfast)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Accessible (Free Breakfast)

9.0 out of 10
Wonderful
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Interior
ibis budget Luzern City
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.9 out of 5, Good, 1,073 reviews
The price is €93
includes taxes & fees
4 Jan - 5 Jan 2026
ibis budget Luzern City

About this property

Holiday Inn Express Luzern - Neuenkirch by IHG

Suburban hotel with free breakfast and a 24-hour front desk
A bar/lounge, a snack bar/deli, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Luzern - Neuenkirch by IHG offers 60 accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include showers and hair dryers.

This Neuenkirch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Holiday Inn Express Luzern - Neuenkirch by IHG, you'll be close to Sempachersee Golf Club. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a playground
  • 6 minutes by car from Lake Sempach and 10 minutes from Sempachersee Golf Club
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 75 square feet (7 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Luzern - Neuenkirch by IHG. Self parking is free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 75 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CHF 50 per accommodation, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 50 per accommodation, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Holiday Inn Express Luzern - Neuenkirch by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Holiday Inn Express Luzern
Holiday Inn Express Luzern Hotel
Holiday Inn Express Luzern Hotel Neuenkirch
Holiday Inn Express Luzern Neuenkirch
Holiday Inn Express Neuenkirch
Luzern Holiday Inn Express
Luzern Neuenkirch
Neuenkirch Luzern
Holiday Inn Express Luzern Neuenkirch Hotel

Holiday Inn Express Luzern - Neuenkirch by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 305 out of 846 reviews
Rating 8 - Good. 352 out of 846 reviews
Rating 6 - Okay. 118 out of 846 reviews
Rating 4 - Poor. 46 out of 846 reviews
Rating 2 - Terrible. 25 out of 846 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Gilles, Berwyn

Liked: Cleanliness, property conditions & facilities
Guilt,Safe not well advertised, service was mediocre.
Stayed 1 night in Aug 2025

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a little outside of Lucerne, so be prepared to have a car specifically for this location. Transportation isn’t nearby or walkable and the Ubers are expensive! Other than that, it was awesome to have free breakfast and a bunch of dining options so close by on the shared property. The room and bathroom were large and clean!
Stayed 2 nights in Sep 2025

8/10 Good

Shiv Kumar

Stayed 2 nights in Sep 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Muhammad Farooq

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

kathia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

JAY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Amber R

Travelled with family and small children
The property is clean and not too far from the main city. However the property decide on my behalf to give me a crib instead of a pull out couch for my child which they didn’t fit. Then I was told they were sold out and nothing could be done.
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay here.
Stayed 1 night in Aug 2025

10/10 Excellent

Avneet

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good only thing it was not convenient there was no buses it was on the highway. We don’t have car to drive so there was so much walk to get there.
Stayed 1 night in Aug 2025

10/10 Excellent

denisa

Stayed 1 night in Jul 2025

6/10 Okay

Nickolas

Travelled with partner
Liked: Cleanliness
Liked - Ice machine, polite staff, good central location. Disliked - Room and bathroom too hot in summer, no option for second fan. Housekeeping left door to room wide open for hours with our stuff in the room. Shower wouldnt drain, had tobhave maintenance plung it. Overall - it was ok, but would not stay at again.
Stayed 4 nights in Jul 2025

8/10 Good

mohammad

Liked: Cleanliness, property conditions & facilities
Hotel is far from Luzern! It is close to grocery store which is very convenient. Breakfast was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Marietta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price for an overnight stay.

Fan provided (no AC) which was harmful in a heat wave in Switzerland.
Stayed 1 night in Jun 2025

8/10 Good

Keren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nearby Coop Grocery is great for getting daily supplies. Good base hotel to explore and do day trips.
Stayed 5 nights in Jun 2025

6/10 Okay

Rajeshree

Stayed 1 night in May 2025

2/10 Terrible

Tapan

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Iva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, quiet and convenient location
Stayed 1 night in Apr 2025

4/10 Poor

Robert, Boise

Travelled with family
Disliked: Property conditions & facilities
The tv remote did not work. The shower was cold due to are large group of bus tour guests. The electronic door locks kept failing to work.
Stayed 2 nights in Apr 2025

10/10 Excellent

Liuba

Stayed 1 night in Apr 2025

8/10 Good

Haim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Olga

Travelled with family
Liked: Amenities
Great value for money.
Stayed 3 nights in Feb 2025

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Grocery store, gas station, Burger King on site.
Stayed 1 night in Jan 2025

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient place to overnight on our way to Italy. Comfortable beds, crisp linen, breakfast that offered anything you‘d want including potent coffee. It is literally on the motorway, with easy parking just outside the door. Accessible building and showers. Very clean. Staff was super nice.
Stayed 1 night in Jan 2025