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Hampton Inn & Suites New Albany Columbus

2.5 star property

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Photo gallery for Hampton Inn & Suites New Albany Columbus

Exterior
Restaurant
Indoor pool
King, Studio, Kitchenette | Private kitchen
King, Studio, Kitchenette

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
5220 Forest Drive, New Albany, OH, 43054
  • Place, Easton Town Center
    ‪11 min drive‬
  • Place, LEGOLAND® Discovery Center
    ‪12 min drive‬
  • Place, Ohio State University
    ‪24 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪17 min drive‬

Room options

View all photos for King, Studio, Kitchenette

In-room safe, blackout curtains, iron/ironing board

King, Studio, Kitchenette

7.4 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for King, Studio, Accessible

In-room safe, blackout curtains, iron/ironing board

King, Studio, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for King Room, Accessible

In-room safe, blackout curtains, iron/ironing board

King Room, Accessible

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King Room, Refrigerator

In-room safe, blackout curtains, iron/ironing board

King Room, Refrigerator

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Room, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

King Room, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Refrigerator

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Refrigerator

9.2 out of 10
Wonderful
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Hampton Inn & Suites New Albany Columbus

Hotel with free breakfast, in the vicinity of Creekside Park
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Hampton Inn & Suites New Albany Columbus offers 114 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This New Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they enjoy the free breakfast at Hampton Inn & Suites New Albany Columbus. During your stay, you'll be within walking distance of Hayley Gallery. Free WiFi in public areas, free self parking, and a free area shuttle are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 12 minutes by car from Lynd Fruit Farm and 12 minutes from Easton Town Center
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hampton Inn & Suites New Albany Columbus offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Hampton Inn & Suites New Albany Columbus also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this New Albany hotel.

Guests are served free full breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Golf
  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn New Albany Columbus Hotel
Hampton Inn New Albany Columbus Hotel
Hampton Inn New Albany Columbus
Hotel Hampton Inn & Suites New Albany Columbus New Albany
New Albany Hampton Inn & Suites New Albany Columbus Hotel
Hotel Hampton Inn & Suites New Albany Columbus
Hampton Inn & Suites New Albany Columbus New Albany
Hampton Inn Suites New Albany Columbus
Hampton Inn Columbus Hotel
Hampton Inn Columbus
Hampton New Albany Columbus
Hampton Inn & Suites New Albany Columbus Hotel
Hampton Inn & Suites New Albany Columbus New Albany
Hampton Inn & Suites New Albany Columbus Hotel New Albany

Reviews

Hampton Inn & Suites New Albany Columbus Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 451 out of 702 reviews
Rating 8 - Good. 159 out of 702 reviews
Rating 6 - Okay. 46 out of 702 reviews
Rating 4 - Poor. 24 out of 702 reviews
Rating 2 - Terrible. 22 out of 702 reviews

Reviews

8/10 Good

Constance

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Wedding Venue

Convenient location for family to meet to attend a wedding in the area.
Stayed 1 night in Aug 2025

4/10 Poor

Yvette

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room has dingy stained furniture. Shower door would not stay closed during use and it had mold inside of it. Will not stay there next trip.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Diane

Liked: Cleanliness, staff & service, room comfort

Disappointed

Shower not working, got new room, no drain cover in shower, shower doors wouldn't stay shut,no light fixture cover at entry area. This should be as nice as my home. It was not. Disappointed. We have always had good experiences with Hampton Inn. Aug 8-9 room 302, then room 235.
Stayed 1 night in Aug 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants were a couple of miles away, but otherwise a very enjoyable stay.
Stayed 4 nights in Jul 2025

8/10 Good

Gen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved a room with 2 queens-- it was smokey. They had no other rooms with 2 queens.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 1 night in Jul 2025

8/10 Good

Zach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 1 night in Jul 2025

10/10 Excellent

Brenjinelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I stayed here while in town for a baseball tournament and overall, we had a great experience. From the moment we arrived, the staff at the front desk were all incredibly friendly, professional, and welcoming. That was definitely appreciated after a long day of travel and games. The breakfast exceeded expectations and was actually quite good with a nice variety to choose from. The location was another big plus. It is very close to plenty of restaurants and shopping options, which made grabbing a quick bite or something we ran out of super convenient. While there were a few downsides; only one washer and dryer for the whole property, a very echoey indoor pool area, and no outdoor seating space, we still felt like the value for the price, location, and the excellent customer service made up for it. We would definitely stay here again for future tournaments or visits!
Stayed 4 nights in Jun 2025

10/10 Excellent

Ronnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was really nice and clean. The breakfast was great every morning and presented in a great way. The only thing we did not like was the elevator was right next to our room #212. It was a great room just took the first night to adjust to the noise. The 2nd and 3rd night it didn't bother us as much. Thank you for your service.
Stayed 3 nights in Jul 2025

4/10 Poor

Stephen

Liked: Cleanliness, property conditions & facilities
They told me they could not take me in the hotel so to a issue. I think they oversold. Had to stay somewhere else the first night. I sure if I did not go Expedia I would not have been the one they bumped.
Stayed 5 nights in Jul 2025

4/10 Poor

Maurice

Disliked: Property conditions & facilities
Didn’t know I was getting a handicap room couldn’t change rooms and the bed stunk like hell
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hampton stay

Very friendly staff. Especially Jeff at the breakfast. Very good breakfast. Clean and comfortable room. Quiet aswell.
Stayed 1 night in Jul 2025

6/10 Okay

Meritt

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Unfortunately, our room was not clean upon our arrival. They did give us a different room which was cleaner. The drapes could not close completely therefore the room could not get dark and had light very early in the morning. The air was stale. The towels and toilet paper were very thin and no at all what I am used to from previous Hampton Inn stays. But I did enjoy the pool, which seemed to be well maintained. I thought the breakfast was great and the breakfast area was very clean. The staff were as helpful as they could be given it was a holiday weekend (4th of July) and we were told no manager would be on site from Thursday- Sunday, which I found odd.
Stayed 3 nights in Jul 2025

10/10 Excellent

ernest

Liked: Amenities, property conditions & facilities
Jeff that works at the breakfast section was superb making the different types of breakfast every day and tending to the breakfast customers I’ll give him a 10 plus
Stayed 9 nights in Jun 2025

6/10 Okay

Mary

Business traveller
Liked: Cleanliness, staff & service
Wall paper coming off in bathroom. Numerous scuffs on walls. Hallway carpet stained. Couch and carpet in room looked tired.
Stayed 1 night in Jun 2025

8/10 Good

Maria Lynne

Travelled with family and small children
Liked: Staff & service, amenities
The room wasn't as clean or even in great condition as I would have liked.
Stayed 2 nights in Jun 2025

8/10 Good

Ann

Liked: Cleanliness, amenities, property conditions & facilities
All good.
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jun 2025

6/10 Okay

Gary, Louisville

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Adequate
Stayed 1 night in Jun 2025

4/10 Poor

Leslie

Stayed 2 nights in Jun 2025

10/10 Excellent

John, mt vernon

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Jun 2025