AC Hotel by Marriott New Orleans French Quarter

4.0 star property

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Photo gallery for AC Hotel by Marriott New Orleans French Quarter

Courtyard
Lobby
Fridge, microwave, coffee/tea maker
Lobby lounge
Front of property – evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
221 Carondelet St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪3 min walk‬
  • Place, Caesars Superdome
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

Room, 2 Double Beds

8.6 out of 10
Excellent
(82 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.0 out of 10
Very good
(86 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Room, 1 King Bed

8.4 out of 10
Very good
(24 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Room, 1 King Bed (Hearing Accessible)

7.0 out of 10
Good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

AC Hotel by Marriott New Orleans French Quarter

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
AC Hotel by Marriott New Orleans French Quarter offers 220 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. 47-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AC Hotel by Marriott New Orleans French Quarter's great location gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a meal at the café or drinks at the lobby lounge
  • Self-serve breakfast served daily for a fee
  • Valet parking and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Bourbon Street and 13 minutes by foot from Caesars Superdome
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2196 square feet (204 square meters) and includes a conference center. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott New Orleans French Quarter. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy self-serve breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
AC Kitchen - This café serves breakfast only.
AC Lounge - This lobby lounge serves dinner and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 50 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 19.88 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,196 square foot of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1871
  • Communal living room
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately USD 19.88 for adults and USD 10.95 for children
  • Covered valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cotton Exchange Downtown
Cotton Exchange Downtown New Orleans
Cotton Exchange Hotel
Cotton Exchange Hotel Downtown New Orleans
Cotton Hotel
AC Hotel New Orleans French Quarter
AC Hotels by Marriott New Orleans Bourbon
AC Hotel by Marriott New Orleans French Quarter Hotel
AC Hotel by Marriott New Orleans French Quarter New Orleans

AC Hotel by Marriott New Orleans French Quarter Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 549 out of 1121 reviews
Rating 8 - Good. 278 out of 1121 reviews
Rating 6 - Okay. 161 out of 1121 reviews
Rating 4 - Poor. 62 out of 1121 reviews
Rating 2 - Terrible. 71 out of 1121 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

frank

Liked: Cleanliness, property conditions & facilities
Perfect location, great view staff I’ll definitely be back!
Stayed 1 night in Jan 2026

10/10 Excellent

Amaya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The overall stay was great, our original just made me feel like I was in a dungeon. The staff was great and very helpful when it came to recommendations.
Stayed 5 nights in Jan 2026

10/10 Excellent

America

Stayed 4 nights in Jan 2026

10/10 Excellent

Michel

Stayed 2 nights in Jan 2026

4/10 Poor

Rachel

Business traveller, Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Visited for work and stayed here. The Rooms were dirty, and A bit raggedy. One of the elevators did not work. Flooring was coming up in both rooms that were presented to me. Others in my party rooms smelled like piss. Valet takes extremely long and not worth the hefty fee.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kenya

The staff was courteous
Stayed 3 nights in Dec 2025

10/10 Excellent

Jasmine

Stayed 1 night in Jan 2026

8/10 Good

Marquita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk was great but the breakfast was very disappointing. I was expecting a better forward for the price.
Stayed 1 night in Jan 2026

10/10 Excellent

ciedah

Liked: Cleanliness, staff & service, amenities
Room was spotless
Stayed 1 night in Dec 2025

10/10 Excellent

Casandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes it was good
Stayed 1 night in Jan 2026

10/10 Excellent

Jason, Fort Worth

Stayed 1 night in Jan 2026

8/10 Good

Rhonda

Stayed 1 night in Sep 2025

8/10 Good

Cedric

Liked: Cleanliness, property conditions & facilities
Hotel was clean
Stayed 2 nights in Nov 2025

8/10 Good

Terry

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean Room - Good TV access/channels - Good Stay
Stayed 1 night in Jan 2026

10/10 Excellent

Marquis

Stayed 1 night in Jan 2026

8/10 Good

Marta

Stayed 4 nights in Oct 2025

2/10 Terrible

Brando

Liked: Property conditions & facilities
The room was very hot told staff about no one never came so I had 2 hot days in a room
Stayed 2 nights in Jan 2026

2/10 Terrible

Alicia

Disliked: Staff & service, room comfort
Clean
Stayed 1 night in Dec 2025

10/10 Excellent

Yaxin

Stayed 1 night in Dec 2025

10/10 Excellent

Yaxin

Stayed 3 nights in Dec 2025

10/10 Excellent

Tamantha

Stayed 2 nights in Dec 2025

10/10 Excellent

Keidra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location, nice room and friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at AC Hotel. The staff genuinely care about their guests. When I asked for a late checkout, they kindly provided it free of charge after learning that my sons were not feeling well. This level of empathy and customer care really meant a lot to us. The hotel itself is spotless, modern, and beautifully designed. The location is absolutely perfect — within walking distance to major attractions, which made our stay very convenient. The front desk staff were especially pleasant, friendly, and professional. Thank you for making our stay so comfortable during a stressful moment. We would definitely stay here again and highly recommend this hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Ravi Shankar Teja

Stayed 1 night in Dec 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities
The young man at the front desk was very welcoming and polite. The room had everything that we needed. If I were to nitpick, the hair conditioner needed to be refilled and we were only given one regular coffee packet, not 2. I would definitely stay again.
Stayed 1 night in Dec 2025