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Bienville House

3.5 star property

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Photo gallery for Bienville House

Suite (French Quarter)
Front of property
Outdoor pool
Lobby
Breakfast area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry

Explore the area

View in a map
320 Decatur St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪7 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down duvets, in-room safe

Deluxe Double Room

9.2 out of 10
Wonderful
(43 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(61 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(87 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior)

Suite (Interior)

9.0 out of 10
Wonderful
(4 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

10.0 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (French Quarter)

Suite (French Quarter)

Suite (French Quarter)

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (SunDeck)

Frette Italian sheets, premium bedding, down duvets, in-room safe

Room, 2 Double Beds (SunDeck)

8.8 out of 10
Excellent
(49 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(77 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Bienville House

Historic hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and a business center.
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the sightseeing around Bienville House. During your stay, you're just a quick walk from Canal Street. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 4-minute walk from Canal Street and 5 minutes by foot from Bourbon Street
  • Cats and dogs welcome for a fee
Bienville House offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Bienville House also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3.5-star New Orleans hotel is smoke free.

Bienville House has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10 AM to 10 PM.

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Reviews

Bienville House Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 841 out of 1232 reviews
Rating 8 - Good. 247 out of 1232 reviews
Rating 6 - Okay. 95 out of 1232 reviews
Rating 4 - Poor. 27 out of 1232 reviews
Rating 2 - Terrible. 22 out of 1232 reviews

Reviews

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in French Quarter. Need to go offsite for breakfast. Amenities limited but very good staff.
Stayed 2 nights in Jun 2025

6/10 Okay

Jentry

Our room a/c broke we were told they could move us to another hotel or give us a box fan. We had another group with us and they wouldn't move us both. They didn't even off a reimbursement. It took them over a hour and us calling them to finally move us to another room.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in the edge of the Quarter
Stayed 2 nights in May 2025

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Location was walkable to everything that we wanted to do and we enjoyed having the pool-staff was friendly and helpful
Stayed 4 nights in Apr 2025

4/10 Poor

Nina

Travelled with partner
Disliked: Property conditions & facilities
While the property as a whole looked very nice, our staff was not the greatest. The staff were not good at communicating fees and charges. We utilized their “valet” service which is them parking your car at an undisclosed location, which requires about a 40 min wait to get back. We were charged daily for this service and were charged again after check out, but was not provided any receipts or documentation as their system was “down”.
Stayed 4 nights in Jun 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2025

4/10 Poor

Christina

Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Person at the front desk was awesome!
Stayed 1 night in Jun 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came in really late because of flight delays. I called ahead and they said no problem and had the valet driver stay late to park our car.
Stayed 1 night in Jun 2025

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Nice location.
Stayed 1 night in Apr 2025

10/10 Excellent

Ed

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great room. We had 4 rooms for our group. Everyone loved the rooms and location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third time to stay here. It is perfect for our needs.
Stayed 3 nights in Jun 2025

10/10 Excellent

Penelope

Liked: Cleanliness, amenities, property conditions & facilities
Great staff always friendly and helpful. Large clean rooms.
Stayed 4 nights in Jun 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was good, you could hear noise from the street but it’s in the heart of New Orleans so no big deal. What set this hotel apart was the staff. Cynthia was AMAZING! We had a speedy check in and she took great care of us when we were running late for an excursion. My review was only as high as it was because of her, great people make all the difference!
Stayed 1 night in Jun 2025

10/10 Excellent

Annie Bett

Stayed 3 nights in Jun 2025

8/10 Good

Megan

Stayed 6 nights in May 2025

8/10 Good

Sean

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great location and lots of personality. Need a better elevator
Stayed 4 nights in Jun 2025

10/10 Excellent

Julie

Liked: Amenities
The hotel was very clean and Everyone was
Stayed 4 nights in May 2025

10/10 Excellent

Holly

Stayed 4 nights in May 2025

8/10 Good

Shelby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This little gem is close enough to Bourbo Street, but tucked away off the strip and all the noise. It's a quaint historical aesthetics feel luxurious, especially the room private balconies overlooking the pool area.
Stayed 3 nights in May 2025

10/10 Excellent

Janet, Independence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
When we had an issue with our room, Beverly at the front desk, jumped right into action and moved us. No hesitation, just great customer service for her guests. Pleasant and friendly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniela

Stayed 3 nights in May 2025

10/10 Excellent

Sofia

Stayed 7 nights in May 2025

10/10 Excellent

corynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

steve

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and location
Stayed 2 nights in May 2025