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Bienville House

3.5 star property

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Photo gallery for Bienville House

Suite (French Quarter)
Front of property
Breakfast area
Lobby
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
320 Decatur St, New Orleans, LA, 70130
  • Place, Jackson Square
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Place, Mardi Gras
    ‪7 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(89 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down duvets, in-room safe

Deluxe Double Room

9.2 out of 10
Wonderful
(43 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(65 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (SunDeck)

Frette Italian sheets, premium bedding, down duvets, in-room safe

Room, 2 Double Beds (SunDeck)

8.8 out of 10
Excellent
(52 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (French Quarter)

Suite (French Quarter)

Suite (French Quarter)

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

10.0 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior)

Suite (Interior)

9.0 out of 10
Wonderful
(4 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(80 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double/Double Room

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Standard Interior King Room

  • Sleeps 3

Interior Suite

  • Sleeps 4

Sun Deck Double/Double

  • Sleeps 4

Superior King Salon

  • Sleeps 2

French Quarter Suite

  • Sleeps 2

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Double/Double Interior Room

Bathroom

Standard Double/Double Interior Room

  • Sleeps 4

Sun Deck King

  • Sleeps 2

Penthouse Suite

  • Sleeps 4

Similar properties

Exterior
Place d'Armes Hotel
  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
4.8 out of 5, Exceptional, 1,135 reviews
Place d'Armes Hotel

About this property

Bienville House

Historic hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and a business center.
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the sightseeing around Bienville House. During your stay, you're just a quick walk from Canal Street. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 4-minute walk from Canal Street and 5 minutes by foot from Bourbon Street
  • Cats and dogs welcome for a fee
Bienville House offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Bienville House also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3.5-star New Orleans hotel is smoke free.

Bienville House has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10 AM to 10 PM.

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Bienville House Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 880 out of 1306 reviews
Rating 8 - Good. 267 out of 1306 reviews
Rating 6 - Okay. 105 out of 1306 reviews
Rating 4 - Poor. 28 out of 1306 reviews
Rating 2 - Terrible. 26 out of 1306 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in French Quarter. Very convenient to everything
Stayed 6 nights in Sep 2025

10/10 Excellent

Melissa Kaye

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and clean. Staff was very approachable. All our needs were met and location was great.
Stayed 6 nights in Sep 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cyara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area, great staff, and amazing location.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location and lovely staff. Very comfy bed
Stayed 5 nights in Sep 2025

8/10 Good

David

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great hotel in a great location to get to all the best spots
Stayed 2 nights in Sep 2025

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were so helpful and warm, including Andraine, Beverly, Diamond, Jacoby and everyone else.
Stayed 6 nights in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Molly

Stayed 4 nights in Sep 2025

8/10 Good

Kimberly

Stayed 4 nights in Sep 2025

10/10 Excellent

shelley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Cody

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was really disappointed with my stay. Check-in was at 4pm, which is exactly when I arrived, but my room was not ready. I was told there were still eight rooms to be cleaned ahead of mine, which completely threw off my evening plans since I had somewhere to be at 5:30. On top of that, check-out was just as frustrating. I called for my car from valet and it took over an hour. In the end, I actually had to walk with the lobby staff to get it myself, which is completely unacceptable for a hotel of this level. Overall, the delays and lack of organization ruined my experience. Definitely not the level of service I expected.
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed our stay. Beverly was a peach
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Stayed 3 nights in Sep 2025

10/10 Excellent

Debbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Especially Cynthia who worked with me to find a room that suited my needs. Great holiday! Will def be back
Stayed 2 nights in Sep 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay

This hotel was so beautiful. We had an event at house of blues and this hotel is directly across the street. The staff were so kind, hotel is easy to get in and out of. Parking is very easy. Hotel was very quiet and the room was huge. Cynthia at the front desk remembered us by name when we checked out, which meant a lot. Parking attendants were kind and attentive. Would definitely stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Shirley, Marina

Travelled with family
Disliked: Staff & service
You are required to request room service...we did...nothing was done! In room coffee was not refilled, bathroom not cleaned, bed not made and no towels replaced...we had to down and get two pool towels...pretty rediculous.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , clean rooms and very comfortable bed we slept like a baby
Stayed 1 night in Sep 2025

8/10 Good

brenda, Rich Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little on the small side
Stayed 3 nights in Aug 2025

10/10 Excellent

Erin Melania

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was great. My only gripes would be that they don’t have a microwave and it got unusually hot at night without seemingly fixable with adjusting the thermostat.
Stayed 2 nights in Sep 2025

10/10 Excellent

Pier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it so much! Highly recommend. Staff was awesome! Diamond was amazing! All the staff was really efficient and friendly!
Stayed 4 nights in Aug 2025

6/10 Okay

Aaron, Winter Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We unfortunately had to change rooms twice due to a cleaning issue and then a maintenance issue. The staff is very friendly and attentive. Overall good stay, but the attention to detail was missing in places.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient and in walking distance of one minute to the house of blues. Many shopping and bars close by.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Absolutely loved this hotel & location. Staff was very helpful & friendly.
Stayed 2 nights in Aug 2025