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Bienville House

3.5 star property

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Photo gallery for Bienville House

Suite (French Quarter)
Frette Italian sheets, premium bedding, down duvets, in-room safe
Front of property
Outdoor pool
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
320 Decatur St, New Orleans, LA, 70130
  • Canal Street
    ‪5 min walk‬
  • Bourbon Street
    ‪7 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down duvets, in-room safe

Deluxe Double Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior)

Suite (Interior)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (French Quarter)

Suite (French Quarter)

Suite (French Quarter)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (SunDeck)

Frette Italian sheets, premium bedding, down duvets, in-room safe

Room, 2 Double Beds (SunDeck)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed, Balcony

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Bienville House

Historic hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and a business center.
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the sightseeing around Bienville House. During your stay, you're just a quick walk from Canal Street. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 4-minute walk from Canal Street and 5 minutes by foot from Bourbon Street
  • Cats and dogs welcome for a fee
Bienville House offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Bienville House also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This New Orleans hotel is smoke free.

Bienville House has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 10 AM to 10 PM.

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Bienville House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 802 out of 1171 reviews
Rating 8 - Good. 237 out of 1171 reviews
Rating 6 - Okay. 89 out of 1171 reviews
Rating 4 - Poor. 23 out of 1171 reviews
Rating 2 - Terrible. 20 out of 1171 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

This historic hotel is a good value in the French Quarter.
Stayed 4 nights in Mar 2025

6/10 Okay

ann

Travelled with family
Nothing spectacular for a "Historic Property". Large comfortable rooms. Clean enough.
Stayed 4 nights in Mar 2025

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprising it is across from fire station but was very quiet. Good location for walking to all attractions.
Stayed 2 nights in Mar 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had one of the largest balconies I have ever seen. It was great for people watching.
Stayed 2 nights in Mar 2025

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

We had a lovely stay in New Orleans this week. The historic hotel is very centrally located. Our room was beautiful and had a great bed and beautiful courtyard. Will definitely book here again if we return to NOLA.
Stayed 3 nights in Mar 2025

10/10 Excellent

Donald, miramar beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This an absolutely fabulous hotel. Historic, clean well furnished with the most comfortable bed I've ever slept in. Such a beautiful courtyard.
Stayed 1 night in Feb 2025

8/10 Good

April, Ellwood City

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was my husband and I’s first time visiting NOLA and I researched places to stay extensively before choosing Bienville House. I was a little worried after booking because there were many not so great reviews popping up, but there was no other place around in our budget that would meet our needs, so I just kept the booking hoping for the best. It ended up being a decent stay and we did not encounter many of the negatives mentioned in reviews, but there are definitely some areas that could be improved upon. Pros * Quick check in an hour early with no fee. Staff were friendly enough. * Clean room with old charm and updated bathroom. * Comfortable bed * Mini fridge in room was a plus since I could not find it listed on any of the included room amenities and I like to have one. * Walking distance to anywhere in the French quarter, but far enough away from the craziness of Bourbon St. * Hot water takes a bit to heat up, but it does get hot and it was still hot after a long shower. Cons * You hear every little noise and most people aren’t considerate of that fact. We did not have any major issues during our stay, but if you get noisy neighbors, then it’s going to be bad. * Pool was dirty and looked unusable. I have seen many bad reviews about the pool, so you would think they would make it a priority to resolve any issues with it. * you can’t adjust the temperature in the room. * No information about anything was given at check in. I would have liked to hear about th
Stayed 4 nights in Mar 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Mar 2025

10/10 Excellent

Faith

Liked: Cleanliness, property conditions & facilities
This property had been renovated, friendly staff and easy to walk where I needed to go!!
Stayed 1 night in Mar 2025

10/10 Excellent

Jeanette Soto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Beth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another dozen of oysters please

We did not get to stay at The Famous Bienville because their HVAC system went down. They arranged accommodations for us at Hotel Monteleone. Very fair comparison. Nice place. Thank you to The Bienville for being so caring for our trip.
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Stayed 1 night in Feb 2025

10/10 Excellent

Timothy Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Inside rooms (without windows) are extremely quiet, which is a relief in NOLA
Stayed 7 nights in Mar 2025

10/10 Excellent

Letisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff. Within walking distance of everything. Only negative you can hear people walking above. I will definitely stay again.
Stayed 3 nights in Feb 2025

6/10 Okay

Frankie

Liked: Cleanliness, staff & service
I paid for a room with a balcony and did not get a balcony room
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

The hotel is clean and comfortable. The staff is exceptionally nice and kind. Location is very convenient.
Stayed 2 nights in Mar 2025

10/10 Excellent

Luc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, Ms. Cynthia was a gem.
Stayed 5 nights in Feb 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, property conditions & facilities
Location is great! French quarter and Business district are very walkable! The room was great with the exception of the shower head being a rain shower head-these are awful for ladies that do not wash our hair daily! The front desk staff is competent but absolutely not friendly. No smiles, ne real greeting, it was like being checked in by a computer.
Stayed 2 nights in Mar 2025

8/10 Good

jacquelyn

Stayed 2 nights in Feb 2025

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

An old property which has been restored to a high standard. Our bedroom was huge with seperate sitting area. Located within the Gaslamp Quarter and restaurants. Close to a Ralph’s Supermarket.
Stayed 4 nights in Jan 2025

8/10 Good

Sharples,

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. The desk clerk, Cynthia, helped us schedule a tour, called them to schedule and helped figure out the best pick up point to navigate around the Mardi Gras parade route. The only downside was our room was next to the pool mechanical room, which was very noisy.
Stayed 4 nights in Feb 2025